Cheat Sheets

These quick-reference notes bring together the most important takeaways from each module in one place. Each cheat sheet highlights essential concepts and provides a glossary of key terms. They’re designed to make studying more efficient by giving you a condensed version of the material so you can review with confidence.

For the best accessibility experience, download the file as an OpenDocument Format (.odt) version using File menu →  Download menu within the Google Document version. For the most print friendly version, use the link to the pdf.

Module 1 Cheat Sheet: Communicating in Business – M1 Google Doc Cheat Sheet

Module 2 Cheat Sheet: Business Writing – M2 Google Doc Cheat Sheet

Module 3 Cheat Sheet: Channels of Written Communication – M3 Google Doc Cheat Sheet

Module 4 Cheat Sheet: Using Research and Information Tools – M4 Google Doc Cheat Sheet

Module 5 Cheat Sheet: Visual Media – M5 Google Doc Cheat Sheet

Module 6 Cheat Sheet: Business Reports – M6 Google Doc Cheat Sheet

Module 7 Cheat Sheet: Public Speaking – M7 Google Doc Cheat Sheet

Module 8 Cheat Sheet: Presentations – M8 Google Doc Cheat Sheet

Module 9 Cheat Sheet: Social Media – M9 Google Doc Cheat Sheet

Module 10 Cheat Sheet: Written Messages in the Workplace – M10 Google Doc Cheat Sheet

Module 11 Cheat Sheet: Collaboration In and Across Teams – M11 Google Doc Cheat Sheet

Module 12 Cheat Sheet: Communication Challenges in Virtual Environments – M12 Google Doc Cheat Sheet

Module 13 Cheat Sheet: Communication Challenges in Multicultural Environments – M13 Google Doc Cheat Sheet

Module 14 Cheat Sheet: Career Development Essentials – M14 Google Doc Cheat Sheet

Module 15 Cheat Sheet: Recruiting and Selecting New Workers – M15 Google Doc Cheat Sheet

Spanish Versions

Spanish – Módulo 1

Spanish – Módulo 2

Spanish – Módulo 3

Spanish – Módulo 4

Spanish – Módulo 5

Spanish – Módulo 6

Spanish – Módulo 7

Spanish – Módulo 8

Spanish – Módulo 9

Spanish – Módulo 10

Spanish – Módulo 11

Spanish – Módulo 12

Spanish – Módulo 13

Spanish – Módulo 14

Spanish – Módulo 15

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Guided Notes

These notes are designed to help you follow along with the material if you find that helpful. Use them as you listen to a class lecture or as you make your way through the Study Plan. You’re welcome to print these guided notes, modify them, or skim them while studying – it’s entirely up to you. They’re not about taking perfect notes or completing an assignment to turn in.  They will help you process and remember information so that you can later apply your knowledge and build on it.

Click to see suggestions about how to use guided notes.

Before Class: Use the 4R Method

1. Read: Select a manageable section of your assigned reading. Depending on your personal preference and time available, this could be one page, one set of Learn It pages, or one topic within the Study Plan.
2. Recall: Close the text and write key terms and concepts in your own words. This active process strengthens your understanding. It’s ok to leave blank spaces.
3. Review: Reopen the textbook and compare your notes, adding any missing information.
4. Repeat: Continue the process for each subsequent section until you have read, digested, and taken notes on all your assigned reading.

During Class: Bring your notes to every class session

• Add insights from lectures and discussions
• Note connections to examples
• Ask questions about concepts that need clarification

After Class: Revisit and Reflect

• Spend a few minutes reviewing your notes after class while it’s still fresh.
• Summarize main takeaways in your own words to strengthen your understanding.

These guided notes are Google Docs. To make a copy in your own Google Drive, click the link, and sign in to your own Google account. Then select the “File” drop down menu and click “Make a copy.” If you do not have a Google account, click the link, select the “File” drop down menu and click “Download” in your preferred file format.

Module 1 Guided Notes: Communicating in Business

Module 2 Guided Notes: Business Writing

Module 3 Guided Notes: Channels of Written Communication

Module 4 Guided Notes: Using Research and Information Tools

Module 5 Guided Notes Guided Notes: Visual Media

Module 6 Guided Notes: Business Reports

Module 7 Guided Notes: Public Speaking

Module 8 Guided Notes: Presentations

Module 9 Guided Notes: Social Media

Module 10 Guided Notes: Written Messages in the Workplace

Module 11 Guided Notes: Collaboration In and Across Teams

Module 12 Guided Notes: Communication Challenges in Virtual Environments

Module 13 Guided Notes: Communication Challenges in Multicultural Environments

Module 14 Guided Notes: Career Development Essentials

Module 15 Guided Notes: Recruiting and Selecting New Workers

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Helpful Links

• Ask a Manager: a blog that offers real workplace advice with clear, practical examples of professional communication. It’s especially useful for learning effective wording, tone, and communication strategies for a variety of situations.