Communication Methods

Advances in information technology, and especially the widespread use of the Internet, have brought dramatic changes to the way that business communication is conducted and in the ways that we work today. Traditional written business communication consisted of letters, memos, brochures, etc. that were printed on paper. Modern written business communication consists of those in addition to digital media. The move to digital communication methods has seen expanded communication techniques such as email, instant messaging, texting, posting, chatting, and more. 

Digital business communication has not only seen the expansion of communication in general but has transformed the way we work thanks to near-instant methods of communication. First, since we are now always connected through the Internet, there is the tendency to always be at work. But this change in communication has also brought some good news as traditional work hours have given way to flexible work time for many businesses. We have also seen a shift from hierarchical manager-to-employee reporting relationships to a more team-oriented, or flattened, collaborative organizational structure. Where we work has become less structured as well with the growing numbers of virtual workplaces and remote employees.