Book Contents Navigation
Introduction
Teaching Resources
Technical Resources
Evidence-Based Teaching Practices
Students: How to Use Lumen Course Materials
Students: Additional Lumen Resources
Module 1: Cheat Sheet
Module 1: Background You'll Need
Learn It 1.1.1 Effective Communication
Learn It 1.1.2 Effective Communication
Learn It 1.1.3 Effective Communication
Learn It 1.1.4 Effective Communication
Learn It 1.1.5 Effective Communication
Apply It: Effective Communication
Fresh Take: Effective Communication
Learn It 1.2.1 Forms of Communication
Learn It 1.2.2 Forms of Communication
Learn It 1.2.3 Forms of Communication
Apply It: Forms of Communication
Fresh Take: Forms of Communication
Learn It 1.3.1 Ethics and Communication
Learn It 1.3.2 Ethics and Communication
Learn It 1.3.3 Ethics and Communication
Apply It: Ethics and Communication
Fresh Take: Ethics and Communication
Learn It 1.4.1 Staying Connected in the Digital Age
Learn It 1.4.2 Staying Connected in the Digital Age
Apply It: Staying Connected in the Digital Age
Fresh Take: Staying Connected in the Digital Age
Get Stronger
Module 2: Cheat Sheet
Module 2: Background You'll Need
Learn It 2.1.1 Strategic Messaging in Business Communication
Learn It 2.1.2 Strategic Messaging in Business Communication
Learn It 2.1.3 Strategic Messaging in Business Communication
Apply It Strategic Messaging in Business Communication
Fresh Take: Strategic Messaging in Business Communication
Learn It 2.2.1 Crafting Effective Messages
Learn It 2.2.2 Crafting Effective Messages
Learn It 2.2.3 Crafting Effective Messages
Learn It 2.2.4 Crafting Effective Messages
Learn It 2.2.5 Crafting Effective Messages
Learn It 2.2.6 Crafting Effective Messages
Apply It: Crafting Effective Messages
Fresh Take: Crafting Effective Messages
Learn It 2.3.1 The Writing Process
Learn It 2.3.2 The Writing Process
Learn It 2.3.3 The Writing Process
Learn It 2.3.4 The Writing Process
Apply It: The Writing Process
Fresh Take: The Writing Process
Module 3: Cheat Sheet
Module 3: Background You'll Need
Learn It 3.1.1 Communication Methods
Learn It 3.1.2 Communication Methods
Learn It 3.1.3 Communication Methods
Apply It: Communication Methods
Fresh Take: Communication Methods
Learn It 3.2.1 Internal Written Communication
Learn It 3.2.2 Internal Written Communication
Learn It 3.2.3 Internal Written Communication
Learn It 3.2.4 Internal Written Communication
Apply It: Internal Written Communication
Fresh Take: Internal Written Communication
Learn It 3.3.1 External Written Communication
Learn It 3.3.2 External Written Communication
Learn It 3.3.3 External Written Communication
Apply It: External Written Communication
Fresh Take: External Written Communication
Learn It 3.4.1 Written Communication Channels
Learn It 3.4.2 Written Communication Channels
Learn It 3.4.3 Written Communication Channels
Learn It 3.4.4 Written Communication Channels
Apply It: Written Communication Channels
Fresh Take: Written Communication Channels
Module 4: Cheat Sheet
Module 4: Background You'll Need
Learn It 4.1.1 The Power of Information
Learn It 4.1.2 The Power of Information
Learn It 4.1.3 The Power of Information
Apply It: The Power of Information
Fresh Take: The Power of Information
Learn It 4.2.1 Internal Data Sources
Learn It 4.2.2 Internal Data Sources
Apply It: Internal Data Sources
Fresh Take: Internal Data Sources
Learn It 4.3.1 Search Techniques
Learn It 4.3.2 Search Techniques
Learn It 4.3.3 Search Techniques
Learn It 4.3.4 Search Techniques
Apply It: Search Techniques
Fresh Take: Search Techniques
Learn It 4.4.1 Evaluating Information Sources
Learn It 4.4.2 Evaluating Information Sources
Learn It 4.4.3 Evaluating Information Sources
Learn It 4.4.4 Evaluating Information Sources
Apply It: Evaluating Information Sources
Fresh Take: Evaluating Information Sources
Learn It 4.5.1 Ethical Use of Information
Learn It 4.5.2 Ethical Use of Information
Apply It: Ethical Use of Information
Fresh Take: Ethical Use of Information
Module 5: Cheat Sheet
Module 5: Background You'll Need
Learn It 5.1.1 Designing Your Message
Learn It 5.1.2 Designing Your Message
Learn It 5.1.3 Designing Your Message
Apply It: Designing Your Message
Fresh Take: Designing Your Message
Learn It 5.2.1 Selecting and Sourcing Images
Learn It 5.2.2 Selecting and Sourcing Images
Learn It 5.2.3 Selecting and Sourcing Images
Apply It: Selecting and Sourcing Images
Fresh Take: Selecting and Sourcing Images
Learn It 5.3.1 Choosing and Using Graphics
Learn It 5.3.2 Choosing and Using Graphics
Learn It 5.3.3 Choosing and Using Graphics
Learn It 5.3.4 Choosing and Using Graphics
Learn It 5.3.5 Choosing and Using Graphics
Apply It: Choosing and Using Graphics
Fresh Take: Choosing and Using Graphics
Learn It 5.4.1 Effective Use of Visual Media
Learn It 5.4.2 Effective Use of Visual Media
Learn It 5.4.3 Effective Use of Visual Media
Learn It 5.4.4 Effective Use of Visual Media
Apply It: Effective Use of Visual Media
Fresh Take: Effective Use of Visual Media
Module 6: Cheat Sheet
Module 6: Background You'll Need
Learn It 6.1.1 Types of Reports
Learn It 6.1.2 Types of Reports
Apply It: Types of Reports
Fresh Take: Types of Reports
Learn It 6.2.1 Informal Reports
Learn It 6.2.2 Informal Reports
Learn It 6.2.3 Informal Reports
Learn It 6.2.4 Informal Reports
Apply It: Informal Reports
Fresh Take: Informal Reports
Learn It 6.3.1 Formal Reports
Learn It 6.3.2 Formal Reports
Learn It 6.3.3 Formal Reports
Learn It 6.3.4 Formal Reports
Apply It: Formal Reports
Fresh Take: Formal Reports
Module 7: Cheat Sheet
Module 7: Background You'll Need
Learn It 7.1.1 Effective Public Speaking
Learn It 7.1.2 Effective Public Speaking
Apply It: Effective Public Speaking
Fresh Take: Effective Public Speaking
Learn It 7.2.1 Delivery Techniques
Learn It 7.2.2 Delivery Techniques
Apply It: Delivery Techniques
Fresh Take: Delivery Techniques
Learn It 7.3.1 Interacting with the Audience
Learn It 7.3.2 Interacting with the Audience
Learn It 7.3.3 Interacting with the Audience
Apply It: Interacting with the Audience
Fresh Take: Interacting with the Audience
Module 8: Cheat Sheet
Module 8: Background You'll Need
Learn It 8.1.1 Presentation Tools
Learn It 8.1.2 Presentation Tools
Apply It: Presentation Tools
Fresh Take: Presentation Tools
Learn It 8.2.1 Creating Effective Presentations
Learn It 8.2.2 Creating Effective Presentations
Learn It 8.2.3 Creating Effective Presentations
Learn It 8.2.4 Creating Effective Presentations
Apply It: Creating Effective Presentations
Fresh Take: Creating Effective Presentations
Module 9: Cheat Sheet
Module 9: Background You'll Need
Learn It 9.1.1 Social Media Marketing
Learn It 9.1.2 Social Media Marketing
Learn It 9.1.3 Social Media Marketing
Learn It 9.1.4 Social Media Marketing
Apply It: Social Media Marketing
Fresh Take: Social Media Marketing
Learn It 9.2.1 Social Media for Networking and Recruitment
Learn It 9.2.2 Social Media for Networking and Recruitment
Learn It 9.2.3 Social Media for Networking and Recruitment
Apply It: Social Media for Networking and Recruitment
Fresh Take: Social Media for Networking and Recruitment
Learn It 9.3.1 Sharing Information and Building Community with Social Media
Learn It 9.3.2 Sharing Information and Building Community with Social Media
Learn It 9.3.3 Sharing Information and Building Community with Social Media
Learn It 9.3.4 Sharing Information and Building Community with Social Media
Apply It: Sharing Information and Building Community with Social Media
Fresh Take: Sharing Information and Building Community with Social Media
Learn It 9.4.1 Social Media Crisis Management
Learn It 9.4.2 Social Media Crisis Management
Apply It: Social Media Crisis Management
Fresh Take: Social Media Crisis Management
Module 10: Cheat Sheet
Module 10: Background You'll Need
Learn It 10.1.1 Crafting Informative Messages
Learn It 10.1.2 Crafting Informative Messages
Learn It 10.1.3 Crafting Informative Messages
Apply It: Crafting Informative Messages
Fresh Take: Crafting Informative Messages
Learn It 10.2.1 Team-Focused Messages
Learn It 10.2.2 Team-Focused Messages
Learn It 10.2.3 Team-Focused Messages
Apply It: Team-Focused Messages
Fresh Take: Team-Focused Messages
Learn It 10.3.1 Feedback in Messages
Learn It 10.3.2 Feedback in Messages
Learn It 10.3.3 Feedback in Messages
Learn It 10.3.4 Feedback in Messages
Learn It 10.3.5 Feedback in Messages
Apply It: Feedback in Messages
Fresh Take: Feedback in Messages
Learn It 10.4.1 Responding to Feedback
Learn It 10.4.2 Responding to Feedback
Learn It 10.4.3 Responding to Feedback
Learn It 10.4.4 Responding to Feedback
Apply It: Responding to Feedback
Fresh Take: Responding to Feedback
Module 11: Cheat Sheet
Module 11: Background You'll Need
Learn It 11.1.1 Communication within Teams
Learn It 11.1.2 Communication within Teams
Learn It 11.1.3 Communication within Teams
Learn It 11.1.4 Communication within Teams
Learn It 11.1.5 Communication within Teams
Apply It: Communication within Teams
Fresh Take: Communication within Teams
Learn It 11.2.1 Collaboration Strategies
Learn It 11.2.2 Collaboration Strategies
Learn It 11.2.3 Collaboration Strategies
Apply It: Collaboration Strategies
Fresh Take: Collaboration Strategies
Learn It 11.3.1 Workplace Best Practices
Learn It 11.3.2 Workplace Best Practices
Apply It: Workplace Best Practices
Fresh Take: Workplace Best Practices
Module 12: Cheat Sheet
Module 12: Background You'll Need
Learn It 12.1.1 Virtual Teamwork
Learn It 12.1.2 Virtual Teamwork
Learn It 12.1.3 Virtual Teamwork
Apply It: Virtual Teamwork
Fresh Take: Virtual Teamwork
Learn It 12.2.1 Audio Communication
Learn It 12.2.2 Audio Communication
Learn It 12.2.3 Audio Communication
Learn It 12.2.4 Audio Communication
Apply It: Audio Communication
Fresh Take: Audio Communication
Learn It 12.3.1 Video Conferencing
Learn It 12.3.2 Video Conferencing
Learn It 12.3.3 Video Conferencing
Learn It 12.3.4 Video Conferencing
Apply It: Video Conferencing
Fresh Take: Video Conferencing
Learn It 12.4.1 Building and Maintaining Relationships
Learn It 12.4.2 Building and Maintaining Relationships
Learn It 12.4.3 Building and Maintaining Relationships
Apply It: Building and Maintaining Relationships
Fresh Take: Building and Maintaining Relationships
Module 13: Cheat Sheet
Module 13: Background You'll Need
Learn It 13.1.1 Diversity in the Workplace
Learn It 13.1.2 Diversity in the Workplace
Learn It 13.1.3 Diversity in the Workplace
Apply It: Diversity in the Workplace
Fresh Take: Diversity in the Workplace
Learn It 13.2.1 Culture and Communication
Learn It 13.2.2 Culture and Communication
Learn It 13.2.3 Culture and Communication
Apply It: Culture and Communication
Fresh Take: Culture and Communication
Learn It 13.3.1 Demographic Differences and Communication
Learn It 13.3.2 Demographic Differences and Communication
Learn It 13.3.3 Demographic Differences and Communication
Learn It 13.3.4 Demographic Differences and Communication
Apply It: Demographic Differences and Communication
Fresh Take: Demographic Differences and Communication
Learn It 13.4.1 Overcoming Bias in Workplace Communication
Learn It 13.4.2 Overcoming Bias in Workplace Communication
Apply It: Overcoming Bias in Workplace Communication
Fresh Take: Overcoming Bias in Workplace Communication
Module 14: Cheat Sheet
Module 14: Background You'll Need
Learn It 14.1.1 Career Skills
Learn It 14.1.2 Career Skills
Learn It 14.1.3 Career Skills
Learn It 14.1.4 Career Skills
Apply It: Career Skills
Fresh Take: Career Skills
Learn It 14.2.1 Networking
Learn It 14.2.2 Networking
Learn It 14.2.3 Networking
Apply It: Networking
Fresh Take: Networking
Learn It 14.3.1 Crafting Your Résumé and Cover Letter
Learn It 14.3.2 Crafting Your Résumé and Cover Letter
Learn It 14.3.3 Crafting Your Résumé and Cover Letter
Learn It 14.3.4 Crafting Your Résumé and Cover Letter
Learn It 14.3.5 Crafting Your Résumé and Cover Letter
Apply It: Crafting Your Résumé and Cover Letter
Fresh Take: Crafting Your Résumé and Cover Letter
Learn It 14.4.1 Interview Preparation
Learn It 14.4.2 Interview Preparation
Learn It 14.4.3 Interview Preparation
Apply It: Interview Preparation
Fresh Take: Interview Preparation
Module 15: Cheat Sheet
Module 15: Background You'll Need
Learn It 15.1.1 Recruiting Qualified Applicants
Learn It 15.1.2 Recruiting Qualified Applicants
Learn It 15.1.3 Recruiting Qualified Applicants
Learn It 15.1.4 Recruiting Qualified Applicants
Learn It 15.1.5 Recruiting Qualified Applicants
Apply It: Recruiting Qualified Applicants
Fresh Take: Recruiting Qualified Applicants
Learn It 15.2.1 Interviewing Applicants
Learn It 15.2.2 Interviewing Applicants
Learn It 15.2.3 Interviewing Applicants
Learn It 15.2.4 Interviewing Applicants
Apply It: Interviewing Applicants
Fresh Take: Interviewing Applicants
Learn It 15.3.1 Candidate Selection
Learn It 15.3.2 Candidate Selection
Apply It: Candidate Selection
Fresh Take: Candidate Selection
Previous/next navigation