- Recognize the role of thorough planning in effective writing
- Understand how to write a business message by using an outline
- Understand how to revise a business message to improve its tone, clarity, and accuracy
Using an Outline
You can view the transcript for “Outlines – UNC Writing Center” here (opens in new window).
Revising Your Writing
You can view the transcript for “Revising Your Writing” here (opens in new window).