- Recognize the difference between various types of feedback used in business
- Understand how to write feedback messages for people outside your organization
- Understand how to write feedback messages for people inside your organization
Indirect and Direct Feedback
You can view the transcript for “Indirect, Direct, Directive Feedback” here (opens in new window).
Active and Passive Voice
You can view the transcript for “Active vs Passive Voice in Your Writing” here (opens in new window).
Constructive Criticism
You can view the transcript for “How to Give Constructive Feedback at Work” here (opens in new window).
You can view the transcript for “Giving Constructive Feedback to a Co-Worker – Role Play” here (opens in new window).
How to give feedback across cultures
You can view the transcript for “How to give feedback across cultures” here (opens in new window).