- Understand how to use gender-neutral language in business communications
- Understand how people of different genders might communicate differently
- Understand how various disabilities may affect communication
- Understand how to improve communication between people of different ages
Using Inclusive Language
You can view the transcript for “Inclusive Language” here (opens in new window).
Communicating with Different Genders
You can view the transcript for “Differences in Gender Communication” here (opens in new window).
Creating Accessible Workplaces
You can view the transcript for “How to Help Employees With Disabilities Thrive | The Way We Work, a TED series” here (opens in new window).
You can view the transcript for “Accessible communication – Caritas Serbia” here (opens in new window).
Communication Between Genders
You can view the transcript for “Generational Communication Gaps in the Workplace” here (opens in new window).