{"id":600,"date":"2023-03-03T19:13:39","date_gmt":"2023-03-03T19:13:39","guid":{"rendered":"https:\/\/content.one.lumenlearning.com\/introductiontopsychology\/chapter\/10-2-4-learn-it-elaboration-and-persuasion\/"},"modified":"2025-12-09T19:49:31","modified_gmt":"2025-12-09T19:49:31","slug":"10-2-4-learn-it-elaboration-and-persuasion","status":"publish","type":"chapter","link":"https:\/\/content.one.lumenlearning.com\/introductiontopsychology\/chapter\/10-2-4-learn-it-elaboration-and-persuasion\/","title":{"raw":"Attitudes and Persuasion: Learn It 4\u2014Central and Peripheral Routes to Persuasion","rendered":"Attitudes and Persuasion: Learn It 4\u2014Central and Peripheral Routes to Persuasion"},"content":{"raw":"<h2 data-type=\"title\">The Elaboration Likelihood Model<\/h2>\r\n<p class=\"font-claude-response-body break-words whitespace-normal \">An especially influential model that describes the dynamics of persuasion is the <strong>elaboration likelihood model<\/strong> (ELM) of persuasion (Petty &amp; Cacioppo, 1986). The elaboration likelihood model builds on the Yale attitude change approach, incorporating features of the source, message content, and audience characteristics to predict when and how attitude change will occur.<\/p>\r\n<p class=\"font-claude-response-body break-words whitespace-normal \">According to the ELM, there are two main routes through which persuasive messages influence us: the <strong>central route<\/strong> and the <strong>peripheral route<\/strong>. Which route is taken depends largely on the audience's motivation and ability to carefully process the message.<\/p>\r\n<figure>\r\n[caption id=\"\" align=\"aligncenter\" width=\"975\"]<img src=\"https:\/\/textimgs.s3.amazonaws.com\/ospsych\/m49120\/CNX_Psych_12_03_Persuasion2.jpg#fixme\" alt=\"A diagram shows two routes of persuasion. A box on the left is labeled \u201cpersuasive message\u201d and arrows from the box separate into two routes: the central and peripheral routes, each with boxes describing the characteristics of the audience, processing, and persuasion. The audience is \u201cmotivated, analytical\u201d in the central route, and \u201cnot motivated, not analytical\u201d in the peripheral route. Processing in the central route is \u201chigh effort; evaluate message\u201d and in the peripheral route is \u201clow effort; persuaded by cues outside of message.\u201d Persuasion in the central route is \u201clasting change in attitude\u201d and in the peripheral route is \u201ctemporary change in attitude.\u201d\" width=\"975\" height=\"342\" data-media-type=\"image\/jpeg\" \/> <strong>Figure 1<\/strong>. Persuasion can take one of two paths, and the durability of the end result depends on the path.[\/caption]\r\n<\/figure>\r\n<section class=\"textbox keyTakeaway\">\r\n<h3>\u00a0central route persuasion<\/h3>\r\n<p class=\"font-claude-response-body break-words whitespace-normal \">The <strong>central route to persuasion<\/strong> is logic-driven and uses data, facts, and compelling arguments to convince people of a position's worthiness. This is a direct route that focuses on the quality and strength of the information itself.<\/p>\r\n<\/section>\r\n<h3 class=\"font-claude-response-subheading text-text-100 mt-1 -mb-1.5\">How the Central Route Works<\/h3>\r\n<p class=\"font-claude-response-body break-words whitespace-normal \">For example, a car company seeking to persuade you to purchase their model will emphasize the car's safety ratings, fuel economy statistics, reliability data, and warranty coverage. They present concrete evidence that their car is a smart choice.<\/p>\r\n<p class=\"font-claude-response-body break-words whitespace-normal \">For the central route to be effective in changing attitudes and behaviors, the argument must be strong and well-reasoned. When successful, the central route results in lasting attitude change because the person has carefully considered the evidence and been genuinely convinced.<\/p>\r\n<h4 class=\"font-claude-response-subheading text-text-100 mt-1 -mb-1.5\">When the Central Route Works Best<\/h4>\r\n<p class=\"font-claude-response-body break-words whitespace-normal \">The central route is most effective when the audience is:<\/p>\r\n<ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-2.5 pl-7\">\r\n\t<li class=\"whitespace-normal break-words\">Motivated to think carefully about the issue<\/li>\r\n\t<li class=\"whitespace-normal break-words\">Able to process the information (not distracted, has sufficient knowledge)<\/li>\r\n\t<li class=\"whitespace-normal break-words\">Analytical and willing to engage deeply with the content<\/li>\r\n<\/ul>\r\n<h4 class=\"font-claude-response-subheading text-text-100 mt-1 -mb-1.5\">Central Route Examples<\/h4>\r\n<p class=\"font-claude-response-body break-words whitespace-normal \">From an advertiser's perspective, what products are best sold using the central route? Products that involve significant investment or require careful consideration work well with this approach:<\/p>\r\n<ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-2.5 pl-7\">\r\n\t<li class=\"whitespace-normal break-words\"><strong>Computers<\/strong>: Small business owners evaluating processing speed, memory capacity, reliability, and warranty terms<\/li>\r\n\t<li class=\"whitespace-normal break-words\"><strong>Medical treatments<\/strong>: Patients and healthcare providers examining clinical trial data, side effects, and efficacy rates<\/li>\r\n\t<li class=\"whitespace-normal break-words\"><strong>Financial services<\/strong>: Investors analyzing interest rates, fees, historical performance, and risk profiles<\/li>\r\n<\/ul>\r\n<section class=\"textbox keyTakeaway\">\r\n<h3>peripheral route persuasion<\/h3>\r\n<p class=\"font-claude-response-body break-words whitespace-normal \">The <strong>peripheral route<\/strong> is an indirect route that uses peripheral cues\u2014surface-level features rather than argument quality\u2014to associate positivity with the message (Petty &amp; Cacioppo, 1986). Instead of focusing on facts and product quality, the peripheral route relies on associations with positive characteristics such as attractive spokespersons, pleasant music, humor, or celebrity endorsement.<\/p>\r\n<\/section>\r\n<h3 class=\"font-claude-response-subheading text-text-100 mt-1 -mb-1.5\">How the Peripheral Route Works<\/h3>\r\n<p class=\"font-claude-response-body break-words whitespace-normal \">For example, having a popular athlete advertise athletic shoes is a common method used to encourage young adults to purchase the shoes. The message isn't \"these shoes have superior cushioning technology\"\u2014it's \"this person you admire wears these shoes.\"<\/p>\r\n<p class=\"font-claude-response-body break-words whitespace-normal \">This route requires little effort or information processing from the audience. While it may promote positive feelings toward the message or product, it typically results in less permanent attitude or behavior change compared to the central route.<\/p>\r\n<h4 class=\"font-claude-response-subheading text-text-100 mt-1 -mb-1.5\">When the Peripheral Route Works Best<\/h4>\r\n<p class=\"font-claude-response-body break-words whitespace-normal \">The peripheral route is most effective when the audience is:<\/p>\r\n<ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-2.5 pl-7\">\r\n\t<li class=\"whitespace-normal break-words\">Not motivated to think carefully about the issue<\/li>\r\n\t<li class=\"whitespace-normal break-words\">Unable to process the information (distracted, lacks expertise)<\/li>\r\n\t<li class=\"whitespace-normal break-words\">Relying on mental shortcuts rather than deep analysis<\/li>\r\n<\/ul>\r\n<p class=\"font-claude-response-body break-words whitespace-normal \">The audience may not even consciously notice the persuasion attempt, as in the strategy of <strong>product placement<\/strong>\u2014putting products with clear brand names in TV shows or movies to promote them (Gupta &amp; Lord, 1998). For example, one season of <em>American Idol<\/em> prominently showed judges drinking from cups displaying the Coca-Cola logo.<\/p>\r\n<h4 class=\"font-claude-response-subheading text-text-100 mt-1 -mb-1.5\">Peripheral Route Examples<\/h4>\r\n<p class=\"font-claude-response-body break-words whitespace-normal \">What products are best sold using the peripheral route? Products involving less personal investment or everyday purchases often use this approach:<\/p>\r\n<ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-2.5 pl-7\">\r\n\t<li class=\"whitespace-normal break-words\"><strong>Clothing and fashion<\/strong>: Retailers focus on celebrities wearing their styles or the emotional appeal of looking attractive<\/li>\r\n\t<li class=\"whitespace-normal break-words\"><strong>Soft drinks and snacks<\/strong>: Advertisements emphasize fun, social connection, and attractive people enjoying the product<\/li>\r\n\t<li class=\"whitespace-normal break-words\"><strong>Beauty products<\/strong>: Marketing relies on attractive models and associations with glamour rather than ingredient lists<\/li>\r\n<\/ul>\r\n<section class=\"textbox tryIt\">[ohm2_question height=\"600\"]4358[\/ohm2_question]<\/section>","rendered":"<h2 data-type=\"title\">The Elaboration Likelihood Model<\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal\">An especially influential model that describes the dynamics of persuasion is the <strong>elaboration likelihood model<\/strong> (ELM) of persuasion (Petty &amp; Cacioppo, 1986). The elaboration likelihood model builds on the Yale attitude change approach, incorporating features of the source, message content, and audience characteristics to predict when and how attitude change will occur.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\">According to the ELM, there are two main routes through which persuasive messages influence us: the <strong>central route<\/strong> and the <strong>peripheral route<\/strong>. Which route is taken depends largely on the audience&#8217;s motivation and ability to carefully process the message.<\/p>\n<figure>\n<figure style=\"width: 975px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/textimgs.s3.amazonaws.com\/ospsych\/m49120\/CNX_Psych_12_03_Persuasion2.jpg#fixme\" alt=\"A diagram shows two routes of persuasion. A box on the left is labeled \u201cpersuasive message\u201d and arrows from the box separate into two routes: the central and peripheral routes, each with boxes describing the characteristics of the audience, processing, and persuasion. The audience is \u201cmotivated, analytical\u201d in the central route, and \u201cnot motivated, not analytical\u201d in the peripheral route. Processing in the central route is \u201chigh effort; evaluate message\u201d and in the peripheral route is \u201clow effort; persuaded by cues outside of message.\u201d Persuasion in the central route is \u201clasting change in attitude\u201d and in the peripheral route is \u201ctemporary change in attitude.\u201d\" width=\"975\" height=\"342\" data-media-type=\"image\/jpeg\" \/><figcaption class=\"wp-caption-text\"><strong>Figure 1<\/strong>. Persuasion can take one of two paths, and the durability of the end result depends on the path.<\/figcaption><\/figure>\n<\/figure>\n<section class=\"textbox keyTakeaway\">\n<h3>\u00a0central route persuasion<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\">The <strong>central route to persuasion<\/strong> is logic-driven and uses data, facts, and compelling arguments to convince people of a position&#8217;s worthiness. This is a direct route that focuses on the quality and strength of the information itself.<\/p>\n<\/section>\n<h3 class=\"font-claude-response-subheading text-text-100 mt-1 -mb-1.5\">How the Central Route Works<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\">For example, a car company seeking to persuade you to purchase their model will emphasize the car&#8217;s safety ratings, fuel economy statistics, reliability data, and warranty coverage. They present concrete evidence that their car is a smart choice.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\">For the central route to be effective in changing attitudes and behaviors, the argument must be strong and well-reasoned. When successful, the central route results in lasting attitude change because the person has carefully considered the evidence and been genuinely convinced.<\/p>\n<h4 class=\"font-claude-response-subheading text-text-100 mt-1 -mb-1.5\">When the Central Route Works Best<\/h4>\n<p class=\"font-claude-response-body break-words whitespace-normal\">The central route is most effective when the audience is:<\/p>\n<ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-2.5 pl-7\">\n<li class=\"whitespace-normal break-words\">Motivated to think carefully about the issue<\/li>\n<li class=\"whitespace-normal break-words\">Able to process the information (not distracted, has sufficient knowledge)<\/li>\n<li class=\"whitespace-normal break-words\">Analytical and willing to engage deeply with the content<\/li>\n<\/ul>\n<h4 class=\"font-claude-response-subheading text-text-100 mt-1 -mb-1.5\">Central Route Examples<\/h4>\n<p class=\"font-claude-response-body break-words whitespace-normal\">From an advertiser&#8217;s perspective, what products are best sold using the central route? Products that involve significant investment or require careful consideration work well with this approach:<\/p>\n<ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-2.5 pl-7\">\n<li class=\"whitespace-normal break-words\"><strong>Computers<\/strong>: Small business owners evaluating processing speed, memory capacity, reliability, and warranty terms<\/li>\n<li class=\"whitespace-normal break-words\"><strong>Medical treatments<\/strong>: Patients and healthcare providers examining clinical trial data, side effects, and efficacy rates<\/li>\n<li class=\"whitespace-normal break-words\"><strong>Financial services<\/strong>: Investors analyzing interest rates, fees, historical performance, and risk profiles<\/li>\n<\/ul>\n<section class=\"textbox keyTakeaway\">\n<h3>peripheral route persuasion<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\">The <strong>peripheral route<\/strong> is an indirect route that uses peripheral cues\u2014surface-level features rather than argument quality\u2014to associate positivity with the message (Petty &amp; Cacioppo, 1986). Instead of focusing on facts and product quality, the peripheral route relies on associations with positive characteristics such as attractive spokespersons, pleasant music, humor, or celebrity endorsement.<\/p>\n<\/section>\n<h3 class=\"font-claude-response-subheading text-text-100 mt-1 -mb-1.5\">How the Peripheral Route Works<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\">For example, having a popular athlete advertise athletic shoes is a common method used to encourage young adults to purchase the shoes. The message isn&#8217;t &#8220;these shoes have superior cushioning technology&#8221;\u2014it&#8217;s &#8220;this person you admire wears these shoes.&#8221;<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\">This route requires little effort or information processing from the audience. While it may promote positive feelings toward the message or product, it typically results in less permanent attitude or behavior change compared to the central route.<\/p>\n<h4 class=\"font-claude-response-subheading text-text-100 mt-1 -mb-1.5\">When the Peripheral Route Works Best<\/h4>\n<p class=\"font-claude-response-body break-words whitespace-normal\">The peripheral route is most effective when the audience is:<\/p>\n<ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-2.5 pl-7\">\n<li class=\"whitespace-normal break-words\">Not motivated to think carefully about the issue<\/li>\n<li class=\"whitespace-normal break-words\">Unable to process the information (distracted, lacks expertise)<\/li>\n<li class=\"whitespace-normal break-words\">Relying on mental shortcuts rather than deep analysis<\/li>\n<\/ul>\n<p class=\"font-claude-response-body break-words whitespace-normal\">The audience may not even consciously notice the persuasion attempt, as in the strategy of <strong>product placement<\/strong>\u2014putting products with clear brand names in TV shows or movies to promote them (Gupta &amp; Lord, 1998). For example, one season of <em>American Idol<\/em> prominently showed judges drinking from cups displaying the Coca-Cola logo.<\/p>\n<h4 class=\"font-claude-response-subheading text-text-100 mt-1 -mb-1.5\">Peripheral Route Examples<\/h4>\n<p class=\"font-claude-response-body break-words whitespace-normal\">What products are best sold using the peripheral route? Products involving less personal investment or everyday purchases often use this approach:<\/p>\n<ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-2.5 pl-7\">\n<li class=\"whitespace-normal break-words\"><strong>Clothing and fashion<\/strong>: Retailers focus on celebrities wearing their styles or the emotional appeal of looking attractive<\/li>\n<li class=\"whitespace-normal break-words\"><strong>Soft drinks and snacks<\/strong>: Advertisements emphasize fun, social connection, and attractive people enjoying the product<\/li>\n<li class=\"whitespace-normal break-words\"><strong>Beauty products<\/strong>: Marketing relies on attractive models and associations with glamour rather than ingredient lists<\/li>\n<\/ul>\n<section class=\"textbox tryIt\"><iframe loading=\"lazy\" id=\"ohm4358\" class=\"resizable\" src=\"https:\/\/ohm.one.lumenlearning.com\/multiembedq.php?id=4358&theme=lumen&iframe_resize_id=ohm4358&source=tnh&show_question_numbers\" width=\"100%\" height=\"600\"><\/iframe><\/section>\n","protected":false},"author":20,"menu_order":14,"template":"","meta":{"_candela_citation":"[{\"type\":\"cc\",\"description\":\"Attitudes and Persuasion\",\"author\":\"OpenStax College\",\"organization\":\"\",\"url\":\"https:\/\/openstax.org\/books\/psychology-2e\/pages\/12-3-attitudes-and-persuasion\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"Download for free at https:\/\/openstax.org\/books\/psychology-2e\/pages\/1-introduction\"}]","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"part":585,"module-header":"learn_it","content_attributions":[{"type":"cc","description":"Attitudes and Persuasion","author":"OpenStax College","organization":"","url":"https:\/\/openstax.org\/books\/psychology-2e\/pages\/12-3-attitudes-and-persuasion","project":"","license":"cc-by","license_terms":"Download for free at https:\/\/openstax.org\/books\/psychology-2e\/pages\/1-introduction"}],"internal_book_links":[],"video_content":null,"cc_video_embed_content":{"cc_scripts":"","media_targets":[]},"try_it_collection":null,"_links":{"self":[{"href":"https:\/\/content.one.lumenlearning.com\/introductiontopsychology\/wp-json\/pressbooks\/v2\/chapters\/600"}],"collection":[{"href":"https:\/\/content.one.lumenlearning.com\/introductiontopsychology\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/content.one.lumenlearning.com\/introductiontopsychology\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/introductiontopsychology\/wp-json\/wp\/v2\/users\/20"}],"version-history":[{"count":9,"href":"https:\/\/content.one.lumenlearning.com\/introductiontopsychology\/wp-json\/pressbooks\/v2\/chapters\/600\/revisions"}],"predecessor-version":[{"id":7363,"href":"https:\/\/content.one.lumenlearning.com\/introductiontopsychology\/wp-json\/pressbooks\/v2\/chapters\/600\/revisions\/7363"}],"part":[{"href":"https:\/\/content.one.lumenlearning.com\/introductiontopsychology\/wp-json\/pressbooks\/v2\/parts\/585"}],"metadata":[{"href":"https:\/\/content.one.lumenlearning.com\/introductiontopsychology\/wp-json\/pressbooks\/v2\/chapters\/600\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/content.one.lumenlearning.com\/introductiontopsychology\/wp-json\/wp\/v2\/media?parent=600"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/introductiontopsychology\/wp-json\/pressbooks\/v2\/chapter-type?post=600"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/introductiontopsychology\/wp-json\/wp\/v2\/contributor?post=600"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/introductiontopsychology\/wp-json\/wp\/v2\/license?post=600"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}