{"id":500,"date":"2023-03-03T19:12:55","date_gmt":"2023-03-03T19:12:55","guid":{"rendered":"https:\/\/content.one.lumenlearning.com\/introductiontopsychology\/chapter\/reading-eyewitness-testimony-and-memory-construction\/"},"modified":"2025-11-19T00:33:21","modified_gmt":"2025-11-19T00:33:21","slug":"reading-eyewitness-testimony-and-memory-construction","status":"publish","type":"chapter","link":"https:\/\/content.one.lumenlearning.com\/introductiontopsychology\/chapter\/reading-eyewitness-testimony-and-memory-construction\/","title":{"raw":"Problems with Memory: Learn It 4\u2014Memory Construction and the Misinformation Effect","rendered":"Problems with Memory: Learn It 4\u2014Memory Construction and the Misinformation Effect"},"content":{"raw":"<h2>Memory Construction and Reconstruction<\/h2>\r\n<p>When we form new memories, we are engaging in <strong data-start=\"360\" data-end=\"383\">memory construction<\/strong>\u2014the process of building a memory based on what we perceive, think, and feel in the moment. When we bring up an old memory, we engage in <strong data-start=\"520\" data-end=\"545\">memory reconstruction<\/strong>\u2014the process of retrieving a memory and rebuilding it again.<\/p>\r\n<p data-start=\"607\" data-end=\"1062\">However, reconstructed memories are not perfect copies of the original. They are flexible, meaning that each time we recall an event, we rebuild it using fragments of stored information mixed with our current beliefs, emotions, and new experiences. As a result, memories can shift, blend, or even become distorted over time (Roediger &amp; DeSoto, 2015). These distortions are not usually intentional\u2014they are a natural part of how human memory works.<\/p>\r\n<p data-start=\"1064\" data-end=\"1185\">This malleability helps explain one of the most researched memory phenomena in psychology: the <strong data-start=\"1159\" data-end=\"1184\">misinformation effect<\/strong>.<\/p>\r\n<section class=\"textbox keyTakeaway\">\r\n<h3>the misinformation effect<\/h3>\r\n<p data-start=\"1269\" data-end=\"1437\">The <strong data-start=\"1273\" data-end=\"1298\">misinformation effect<\/strong> occurs when a person\u2019s memory for an event becomes <strong data-start=\"1350\" data-end=\"1367\">less accurate<\/strong> because of new, misleading information presented <strong data-start=\"1417\" data-end=\"1426\">after<\/strong> the event. For example:<\/p>\r\n<ul data-start=\"1452\" data-end=\"1614\">\r\n\t<li data-start=\"1452\" data-end=\"1502\">\r\n<p data-start=\"1454\" data-end=\"1502\">hearing someone describe the event differently<\/p>\r\n<\/li>\r\n\t<li data-start=\"1503\" data-end=\"1542\">\r\n<p data-start=\"1505\" data-end=\"1542\">reading an inaccurate news headline<\/p>\r\n<\/li>\r\n\t<li data-start=\"1543\" data-end=\"1579\">\r\n<p data-start=\"1545\" data-end=\"1579\">seeing an altered video or image<\/p>\r\n<\/li>\r\n\t<li data-start=\"1580\" data-end=\"1614\">\r\n<p data-start=\"1582\" data-end=\"1614\">being asked a leading question<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p data-start=\"1616\" data-end=\"1686\">The misinformation effect reflects two of Schacter\u2019s \u201csins of memory\u201d:<\/p>\r\n<ul data-start=\"1688\" data-end=\"1822\">\r\n\t<li data-start=\"1688\" data-end=\"1747\">\r\n<p data-start=\"1690\" data-end=\"1747\"><strong data-start=\"1690\" data-end=\"1709\">Misattribution:<\/strong> confusing the source of your memory<\/p>\r\n<\/li>\r\n\t<li data-start=\"1748\" data-end=\"1822\">\r\n<p data-start=\"1750\" data-end=\"1822\"><strong data-start=\"1750\" data-end=\"1769\">Suggestibility:<\/strong> incorporating others\u2019 suggestions into your memory<\/p>\r\n<\/li>\r\n<\/ul>\r\n<\/section>\r\n<h2 data-type=\"title\">Research on the Misinformation Effect<\/h2>\r\n<p>Cognitive psychologist <strong>Elizabeth Loftus<\/strong> has conducted extensive research on memory and was the first to do research on the\u00a0misinformation effect. According to Loftus, an eyewitness\u2019s memory of an event is very flexible due to this effect.<\/p>\r\n<p>To test this, Loftus and John Palmer (1974) asked 45 U.S. college students to estimate the speed of cars using different forms of questions. The participants were shown films of car accidents and were asked to play the role of the eyewitness and describe what happened.<\/p>\r\n<p>They were asked, \u201cAbout how fast were the cars going when they [smashed, collided, bumped, hit, or contacted] each other?\u201d The participants estimated the speed of the cars based on the verb used.<\/p>\r\n<p>Participants who heard the word \u201csmashed\u201d estimated that the cars were traveling at a much higher speed than participants who heard the word \u201ccontacted.\u201d The implied information about speed, based on the verb they heard, had an effect on the participants\u2019 memory of the accident. In a follow-up one week later, participants were asked if they saw any broken glass (none was shown in the accident pictures).<\/p>\r\n<p>Participants who had been in the \u201csmashed\u201d group were more than twice as likely to indicate that they did remember seeing glass. Loftus and Palmer demonstrated that a leading question encouraged them to not only remember the cars were going faster, but to also falsely remember that they saw broken glass.<\/p>\r\n<figure>\r\n[caption id=\"attachment_6850\" align=\"aligncenter\" width=\"975\"]<a href=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/855\/2016\/11\/03174315\/014ae75d56e48f6a3c06cc87c21e17f7137531fa.jpeg\"><img class=\"size-full wp-image-6850\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/855\/2016\/11\/03174315\/014ae75d56e48f6a3c06cc87c21e17f7137531fa.jpeg\" alt=\"Photograph A shows two cars that have crashed into each other. Part B is a bar graph titled \u201cperceived speed based on questioner\u2019s verb (source: Loftus and Palmer, 1974).\u201d The x-axis is labeled \u201cquestioner\u2019s verb, and the y-axis is labeled \u201cperceived speed (mph).\u201d Five bars share data: \u201csmashed\u201d was perceived at about 41 mph, \u201ccollided\u201d at about 39 mph, \u201cbumped\u201d at about 37 mph, \u201chit\u201d at about 34 mph, and \u201ccontacted\u201d at about 32 mph.\" width=\"975\" height=\"436\" \/><\/a> <strong>Figure 2<\/strong>. When people are asked leading questions about an event, their memory of the event may be altered. (credit a: modification of work by Rob Young)[\/caption]\r\n<\/figure>\r\n<section class=\"textbox watchIt\">This video explains the misinformation effect.<iframe src=\"\/\/plugin.3playmedia.com\/show?mf=4323927&amp;p3sdk_version=1.10.1&amp;p=20361&amp;pt=573&amp;video_id=iMPIWkFtd88&amp;video_target=tpm-plugin-hdj5c5o1-iMPIWkFtd88\" width=\"800px\" height=\"500px\" frameborder=\"0\" marginwidth=\"0px\" marginheight=\"0px\" data-mce-fragment=\"1\"><\/iframe><br \/>\r\nYou can <a href=\"https:\/\/oerfiles.s3-us-west-2.amazonaws.com\/Psychology\/Transcriptions\/TheMisinformationEffect.txt\" target=\"_blank\" rel=\"noopener\">view the transcript for \"The Misinformation Effect\" here (opens in new window)<\/a>.<\/section>\r\n<figure><\/figure>\r\n<h3 data-start=\"2801\" data-end=\"2843\"><strong data-start=\"2804\" data-end=\"2843\">How Easily Can Memories Be Changed?<\/strong><\/h3>\r\n<p data-start=\"2845\" data-end=\"2921\">Research shows that misinformation can influence memory across the lifespan:<\/p>\r\n<ul>\r\n\t<li data-start=\"2925\" data-end=\"3057\">Children and older adults are generally more susceptible to misleading information (Ceci &amp; Bruck, 1995; Bartlett &amp; Memon, 2007).<\/li>\r\n\t<li data-start=\"3060\" data-end=\"3192\">Even small wording changes (e.g., <em data-start=\"3098\" data-end=\"3103\">the<\/em> broken headlight vs. <em data-start=\"3125\" data-end=\"3128\">a<\/em> broken headlight) dramatically change responses (Loftus, 1975).<\/li>\r\n\t<li data-start=\"3195\" data-end=\"3364\">Social interactions also spread misinformation: when witnesses talk with each other, their memories can become more similar\u2014but less accurate (Gabbert et al., 2004).<\/li>\r\n<\/ul>\r\n<section class=\"textbox example\" aria-label=\"Example\">\r\n<h3>Misinformation Effect Experiment: The Co-Witness Study<\/h3>\r\n<p>In another test of the misinformation effect, researchers had subjects watch a video in pairs. Both subjects sat in front of the same screen, but because they wore differently polarized glasses, they saw two different versions of a video projected onto a screen. So, although they were both watching the same screen, and believed (quite reasonably) that they were watching the same video, they were actually watching two different versions of the video (Garry, French, Kinzett, &amp; Mori, 2008).<\/p>\r\n<p>In the video, Eric the electrician is seen wandering through an unoccupied house and helping himself to the contents thereof. A total of eight details were different between the two videos.<\/p>\r\n<p>After watching the videos, the \u201cco-witnesses\u201d worked together on 12 memory test questions.<\/p>\r\n<p>Four of these questions dealt with details that were different in the two versions of the video, so subjects had the chance to influence one another. Then subjects worked individually on 20 additional memory test questions. Eight of these were for details that were different in the two videos.<\/p>\r\n<p>Subjects\u2019 accuracy was highly dependent on whether they had discussed the details previously. Their accuracy for items they had <em>not<\/em> previously discussed with their co-witness was 79%. But for items that they <em>had<\/em> discussed, their accuracy dropped markedly, to 34%. That is, subjects allowed their co-witnesses to corrupt their memories of what they had seen.<\/p>\r\n<\/section>\r\n<section class=\"textbox tryIt\">[ohm2_question height=\"325\"]4213[\/ohm2_question]<\/section>\r\n<section data-depth=\"2\">\r\n<h2 data-type=\"title\">The Problem With Misinformation: Eyewitness Misidentification<\/h2>\r\n<p>Even though memory and the process of reconstruction can be fragile, police officers, prosecutors, and the courts often rely on eyewitness identification and testimony in the prosecution of criminals. However, faulty eyewitness identification and testimony can lead to wrongful convictions (Figure 1).<\/p>\r\n<figure>\r\n[caption id=\"attachment_6848\" align=\"aligncenter\" width=\"731\"]<a href=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/855\/2016\/11\/03171346\/9f6687a2915e50e89b2b519acce6da8c184b7011.jpeg\"><img class=\"size-full wp-image-6848\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/855\/2016\/11\/03171346\/9f6687a2915e50e89b2b519acce6da8c184b7011.jpeg\" alt=\"A bar graph is titled \u201cLeading cause of wrongful conviction in DNA exoneration cases (source: Innocence Project).\u201d The x-axis is labeled \u201cleading cause,\u201d and the y-axis is labeled \u201cpercentage of wrongful convictions (first 239 DNA exonerations).\u201d Four bars show data: \u201ceyewitness misidentification\u201d is the leading cause in about 75% of cases, \u201cforensic science\u201d in about 49% of cases, \u201cfalse confession\u201d in about 23% of cases, and \u201cinformant\u201d in about 18% of cases.\" width=\"731\" height=\"409\" \/><\/a> <strong>Figure 1<\/strong>. In studying cases where DNA evidence has exonerated people from crimes, the Innocence Project discovered that eyewitness misidentification is the leading cause of wrongful convictions (Benjamin N. Cardozo School of Law, Yeshiva University, 2009).[\/caption]\r\n<\/figure>\r\n<p>How does this happen? In 1984, Jennifer Thompson, then a 22-year-old college student in North Carolina, was brutally raped at knifepoint. As she was being raped, she tried to memorize every detail of her rapist\u2019s face and physical characteristics, vowing that if she survived, she would help get him convicted. After the police were contacted, a composite sketch was made of the suspect, and Jennifer was shown six photos. She chose two, one of which was of Ronald Cotton.<\/p>\r\n<p>After looking at the photos for 4\u20135 minutes, she said, \u201cYeah. This is the one,\u201d and then she added, \u201cI think this is the guy.\u201d When questioned about this by the detective who asked, \u201cYou\u2019re sure? Positive?\u201d She said that it was him.<\/p>\r\n<p>Then she asked the detective if she did OK, and he reinforced her choice by telling her she did great. These kinds of unintended cues and suggestions by police officers can lead witnesses to identify the wrong suspect. The district attorney was concerned about her lack of certainty the first time, so she viewed a lineup of seven men. She said she was trying to decide between numbers 4 and 5, finally deciding that Cotton, number 5, \u201cLooks most like him.\u201d He was 22 years old.<\/p>\r\n<p>By the time the trial began, Jennifer Thompson had absolutely no doubt that she was raped by Ronald Cotton. She testified at the court hearing, and her testimony was compelling enough that it helped convict him. How did she go from, \u201cI think it\u2019s the guy\u201d and it \u201cLooks most like him,\u201d to such certainty? Gary Wells and Deah Quinlivan (2009) assert it\u2019s suggestive police identification procedures, such as stacking lineups to make the defendant stand out, telling the witness which person to identify, and confirming witnesses' choices by telling them \u201cGood choice,\u201d or \u201cYou picked the guy.\u201d<\/p>\r\n<p>After Cotton was convicted of the rape, he was sent to prison for life plus 50 years. After 4 years in prison, he was able to get a new trial. Jennifer Thompson once again testified against him. This time Ronald Cotton was given two life sentences.<\/p>\r\n<p>After serving 11 years in prison, DNA evidence finally demonstrated that Ronald Cotton did not commit the rape, was innocent, and had served over a decade in prison for a crime he did not commit.<\/p>\r\n<section class=\"textbox linkToLearning\">To learn more about Ronald Cotton and the fallibility of memory, watch these <a href=\"https:\/\/www.youtube.com\/watch?v=u-SBTRLoPuo\" target=\"_blank\" rel=\"noopener\">Part 1<\/a> and <a href=\"https:\/\/youtu.be\/I4V6aoYuDcg\" target=\"_blank\" rel=\"noopener\">Part 2<\/a> videos by<em data-effect=\"italics\"> 60 Minutes<\/em>. Ronald Cotton\u2019s story, unfortunately, is not unique. There are also people who were convicted and placed on death row, who were later exonerated. The Innocence Project is a non-profit group that works to exonerate falsely convicted people, including those convicted by eyewitness testimony. To learn more, you can visit <a href=\"http:\/\/www.innocenceproject.org\" target=\"_blank\" rel=\"noopener\">innocenceproject.org<\/a>.<\/section>\r\n<section class=\"textbox connectIt\">\r\n<h3>Preserving Eyewitness Memory: The Elizabeth Smart Case<\/h3>\r\n<p>When Elizabeth was 14 years old and fast asleep in her bed at home, she was abducted at knifepoint. Her nine-year-old sister, Mary Katherine, was sleeping in the same bed and watched, terrified, as her beloved older sister was abducted. Mary Katherine was the sole eyewitness to this crime and was very fearful. In the coming weeks, the Salt Lake City police and the FBI proceeded with caution with Mary Katherine. They did not want to implant any false memories or mislead her in any way. They did not show her police line-ups or push her to do a composite sketch of the abductor. They knew if they corrupted her memory, Elizabeth might never be found.<\/p>\r\n<p>For several months, there was little or no progress on the case. Then, about 4 months after the kidnapping, in\u00a0 Mary Katherine first recalled that she had heard the abductor\u2019s voice prior to that night (he had worked one time as a handyman at the family\u2019s home) and then she was able to name the person whose voice it was. The family contacted the press and others recognized him. After a total of nine months, in March 2003, the suspect was caught and Elizabeth Smart was returned to her family.<\/p>\r\n<\/section>\r\n<h2 data-start=\"5321\" data-end=\"5355\"><strong data-start=\"5324\" data-end=\"5355\">Improving Eyewitness Memory<\/strong><\/h2>\r\n<p data-start=\"5357\" data-end=\"5445\">Based on decades of research, police and legal systems have implemented reforms such as:<\/p>\r\n<ul>\r\n\t<li data-start=\"5449\" data-end=\"5491\">using neutral, non-leading questions<\/li>\r\n\t<li data-start=\"5494\" data-end=\"5584\">conducting double-blind lineups (the administrator does not know who the suspect is)<\/li>\r\n\t<li data-start=\"5587\" data-end=\"5650\">warning witnesses that the perpetrator may not be present<\/li>\r\n\t<li data-start=\"5653\" data-end=\"5700\">educating jurors about memory fallibility<\/li>\r\n\t<li data-start=\"5703\" data-end=\"5762\">allowing judges to suppress unreliable identification<\/li>\r\n<\/ul>\r\n<p data-start=\"5764\" data-end=\"5833\">These practices help protect against unintentional memory distortion.<\/p>\r\n<\/section>","rendered":"<h2>Memory Construction and Reconstruction<\/h2>\n<p>When we form new memories, we are engaging in <strong data-start=\"360\" data-end=\"383\">memory construction<\/strong>\u2014the process of building a memory based on what we perceive, think, and feel in the moment. When we bring up an old memory, we engage in <strong data-start=\"520\" data-end=\"545\">memory reconstruction<\/strong>\u2014the process of retrieving a memory and rebuilding it again.<\/p>\n<p data-start=\"607\" data-end=\"1062\">However, reconstructed memories are not perfect copies of the original. They are flexible, meaning that each time we recall an event, we rebuild it using fragments of stored information mixed with our current beliefs, emotions, and new experiences. As a result, memories can shift, blend, or even become distorted over time (Roediger &amp; DeSoto, 2015). These distortions are not usually intentional\u2014they are a natural part of how human memory works.<\/p>\n<p data-start=\"1064\" data-end=\"1185\">This malleability helps explain one of the most researched memory phenomena in psychology: the <strong data-start=\"1159\" data-end=\"1184\">misinformation effect<\/strong>.<\/p>\n<section class=\"textbox keyTakeaway\">\n<h3>the misinformation effect<\/h3>\n<p data-start=\"1269\" data-end=\"1437\">The <strong data-start=\"1273\" data-end=\"1298\">misinformation effect<\/strong> occurs when a person\u2019s memory for an event becomes <strong data-start=\"1350\" data-end=\"1367\">less accurate<\/strong> because of new, misleading information presented <strong data-start=\"1417\" data-end=\"1426\">after<\/strong> the event. For example:<\/p>\n<ul data-start=\"1452\" data-end=\"1614\">\n<li data-start=\"1452\" data-end=\"1502\">\n<p data-start=\"1454\" data-end=\"1502\">hearing someone describe the event differently<\/p>\n<\/li>\n<li data-start=\"1503\" data-end=\"1542\">\n<p data-start=\"1505\" data-end=\"1542\">reading an inaccurate news headline<\/p>\n<\/li>\n<li data-start=\"1543\" data-end=\"1579\">\n<p data-start=\"1545\" data-end=\"1579\">seeing an altered video or image<\/p>\n<\/li>\n<li data-start=\"1580\" data-end=\"1614\">\n<p data-start=\"1582\" data-end=\"1614\">being asked a leading question<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1616\" data-end=\"1686\">The misinformation effect reflects two of Schacter\u2019s \u201csins of memory\u201d:<\/p>\n<ul data-start=\"1688\" data-end=\"1822\">\n<li data-start=\"1688\" data-end=\"1747\">\n<p data-start=\"1690\" data-end=\"1747\"><strong data-start=\"1690\" data-end=\"1709\">Misattribution:<\/strong> confusing the source of your memory<\/p>\n<\/li>\n<li data-start=\"1748\" data-end=\"1822\">\n<p data-start=\"1750\" data-end=\"1822\"><strong data-start=\"1750\" data-end=\"1769\">Suggestibility:<\/strong> incorporating others\u2019 suggestions into your memory<\/p>\n<\/li>\n<\/ul>\n<\/section>\n<h2 data-type=\"title\">Research on the Misinformation Effect<\/h2>\n<p>Cognitive psychologist <strong>Elizabeth Loftus<\/strong> has conducted extensive research on memory and was the first to do research on the\u00a0misinformation effect. According to Loftus, an eyewitness\u2019s memory of an event is very flexible due to this effect.<\/p>\n<p>To test this, Loftus and John Palmer (1974) asked 45 U.S. college students to estimate the speed of cars using different forms of questions. The participants were shown films of car accidents and were asked to play the role of the eyewitness and describe what happened.<\/p>\n<p>They were asked, \u201cAbout how fast were the cars going when they [smashed, collided, bumped, hit, or contacted] each other?\u201d The participants estimated the speed of the cars based on the verb used.<\/p>\n<p>Participants who heard the word \u201csmashed\u201d estimated that the cars were traveling at a much higher speed than participants who heard the word \u201ccontacted.\u201d The implied information about speed, based on the verb they heard, had an effect on the participants\u2019 memory of the accident. In a follow-up one week later, participants were asked if they saw any broken glass (none was shown in the accident pictures).<\/p>\n<p>Participants who had been in the \u201csmashed\u201d group were more than twice as likely to indicate that they did remember seeing glass. Loftus and Palmer demonstrated that a leading question encouraged them to not only remember the cars were going faster, but to also falsely remember that they saw broken glass.<\/p>\n<figure>\n<figure id=\"attachment_6850\" aria-describedby=\"caption-attachment-6850\" style=\"width: 975px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/855\/2016\/11\/03174315\/014ae75d56e48f6a3c06cc87c21e17f7137531fa.jpeg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-6850\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/855\/2016\/11\/03174315\/014ae75d56e48f6a3c06cc87c21e17f7137531fa.jpeg\" alt=\"Photograph A shows two cars that have crashed into each other. Part B is a bar graph titled \u201cperceived speed based on questioner\u2019s verb (source: Loftus and Palmer, 1974).\u201d The x-axis is labeled \u201cquestioner\u2019s verb, and the y-axis is labeled \u201cperceived speed (mph).\u201d Five bars share data: \u201csmashed\u201d was perceived at about 41 mph, \u201ccollided\u201d at about 39 mph, \u201cbumped\u201d at about 37 mph, \u201chit\u201d at about 34 mph, and \u201ccontacted\u201d at about 32 mph.\" width=\"975\" height=\"436\" \/><\/a><figcaption id=\"caption-attachment-6850\" class=\"wp-caption-text\"><strong>Figure 2<\/strong>. When people are asked leading questions about an event, their memory of the event may be altered. (credit a: modification of work by Rob Young)<\/figcaption><\/figure>\n<\/figure>\n<section class=\"textbox watchIt\">This video explains the misinformation effect.<iframe loading=\"lazy\" src=\"\/\/plugin.3playmedia.com\/show?mf=4323927&amp;p3sdk_version=1.10.1&amp;p=20361&amp;pt=573&amp;video_id=iMPIWkFtd88&amp;video_target=tpm-plugin-hdj5c5o1-iMPIWkFtd88\" width=\"800px\" height=\"500px\" frameborder=\"0\" marginwidth=\"0px\" marginheight=\"0px\" data-mce-fragment=\"1\"><\/iframe><br \/>\nYou can <a href=\"https:\/\/oerfiles.s3-us-west-2.amazonaws.com\/Psychology\/Transcriptions\/TheMisinformationEffect.txt\" target=\"_blank\" rel=\"noopener\">view the transcript for &#8220;The Misinformation Effect&#8221; here (opens in new window)<\/a>.<\/section>\n<figure><\/figure>\n<h3 data-start=\"2801\" data-end=\"2843\"><strong data-start=\"2804\" data-end=\"2843\">How Easily Can Memories Be Changed?<\/strong><\/h3>\n<p data-start=\"2845\" data-end=\"2921\">Research shows that misinformation can influence memory across the lifespan:<\/p>\n<ul>\n<li data-start=\"2925\" data-end=\"3057\">Children and older adults are generally more susceptible to misleading information (Ceci &amp; Bruck, 1995; Bartlett &amp; Memon, 2007).<\/li>\n<li data-start=\"3060\" data-end=\"3192\">Even small wording changes (e.g., <em data-start=\"3098\" data-end=\"3103\">the<\/em> broken headlight vs. <em data-start=\"3125\" data-end=\"3128\">a<\/em> broken headlight) dramatically change responses (Loftus, 1975).<\/li>\n<li data-start=\"3195\" data-end=\"3364\">Social interactions also spread misinformation: when witnesses talk with each other, their memories can become more similar\u2014but less accurate (Gabbert et al., 2004).<\/li>\n<\/ul>\n<section class=\"textbox example\" aria-label=\"Example\">\n<h3>Misinformation Effect Experiment: The Co-Witness Study<\/h3>\n<p>In another test of the misinformation effect, researchers had subjects watch a video in pairs. Both subjects sat in front of the same screen, but because they wore differently polarized glasses, they saw two different versions of a video projected onto a screen. So, although they were both watching the same screen, and believed (quite reasonably) that they were watching the same video, they were actually watching two different versions of the video (Garry, French, Kinzett, &amp; Mori, 2008).<\/p>\n<p>In the video, Eric the electrician is seen wandering through an unoccupied house and helping himself to the contents thereof. A total of eight details were different between the two videos.<\/p>\n<p>After watching the videos, the \u201cco-witnesses\u201d worked together on 12 memory test questions.<\/p>\n<p>Four of these questions dealt with details that were different in the two versions of the video, so subjects had the chance to influence one another. Then subjects worked individually on 20 additional memory test questions. Eight of these were for details that were different in the two videos.<\/p>\n<p>Subjects\u2019 accuracy was highly dependent on whether they had discussed the details previously. Their accuracy for items they had <em>not<\/em> previously discussed with their co-witness was 79%. But for items that they <em>had<\/em> discussed, their accuracy dropped markedly, to 34%. That is, subjects allowed their co-witnesses to corrupt their memories of what they had seen.<\/p>\n<\/section>\n<section class=\"textbox tryIt\"><iframe loading=\"lazy\" id=\"ohm4213\" class=\"resizable\" src=\"https:\/\/ohm.one.lumenlearning.com\/multiembedq.php?id=4213&theme=lumen&iframe_resize_id=ohm4213&source=tnh&show_question_numbers\" width=\"100%\" height=\"325\"><\/iframe><\/section>\n<section data-depth=\"2\">\n<h2 data-type=\"title\">The Problem With Misinformation: Eyewitness Misidentification<\/h2>\n<p>Even though memory and the process of reconstruction can be fragile, police officers, prosecutors, and the courts often rely on eyewitness identification and testimony in the prosecution of criminals. However, faulty eyewitness identification and testimony can lead to wrongful convictions (Figure 1).<\/p>\n<figure>\n<figure id=\"attachment_6848\" aria-describedby=\"caption-attachment-6848\" style=\"width: 731px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/855\/2016\/11\/03171346\/9f6687a2915e50e89b2b519acce6da8c184b7011.jpeg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-6848\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/855\/2016\/11\/03171346\/9f6687a2915e50e89b2b519acce6da8c184b7011.jpeg\" alt=\"A bar graph is titled \u201cLeading cause of wrongful conviction in DNA exoneration cases (source: Innocence Project).\u201d The x-axis is labeled \u201cleading cause,\u201d and the y-axis is labeled \u201cpercentage of wrongful convictions (first 239 DNA exonerations).\u201d Four bars show data: \u201ceyewitness misidentification\u201d is the leading cause in about 75% of cases, \u201cforensic science\u201d in about 49% of cases, \u201cfalse confession\u201d in about 23% of cases, and \u201cinformant\u201d in about 18% of cases.\" width=\"731\" height=\"409\" \/><\/a><figcaption id=\"caption-attachment-6848\" class=\"wp-caption-text\"><strong>Figure 1<\/strong>. In studying cases where DNA evidence has exonerated people from crimes, the Innocence Project discovered that eyewitness misidentification is the leading cause of wrongful convictions (Benjamin N. Cardozo School of Law, Yeshiva University, 2009).<\/figcaption><\/figure>\n<\/figure>\n<p>How does this happen? In 1984, Jennifer Thompson, then a 22-year-old college student in North Carolina, was brutally raped at knifepoint. As she was being raped, she tried to memorize every detail of her rapist\u2019s face and physical characteristics, vowing that if she survived, she would help get him convicted. After the police were contacted, a composite sketch was made of the suspect, and Jennifer was shown six photos. She chose two, one of which was of Ronald Cotton.<\/p>\n<p>After looking at the photos for 4\u20135 minutes, she said, \u201cYeah. This is the one,\u201d and then she added, \u201cI think this is the guy.\u201d When questioned about this by the detective who asked, \u201cYou\u2019re sure? Positive?\u201d She said that it was him.<\/p>\n<p>Then she asked the detective if she did OK, and he reinforced her choice by telling her she did great. These kinds of unintended cues and suggestions by police officers can lead witnesses to identify the wrong suspect. The district attorney was concerned about her lack of certainty the first time, so she viewed a lineup of seven men. She said she was trying to decide between numbers 4 and 5, finally deciding that Cotton, number 5, \u201cLooks most like him.\u201d He was 22 years old.<\/p>\n<p>By the time the trial began, Jennifer Thompson had absolutely no doubt that she was raped by Ronald Cotton. She testified at the court hearing, and her testimony was compelling enough that it helped convict him. How did she go from, \u201cI think it\u2019s the guy\u201d and it \u201cLooks most like him,\u201d to such certainty? Gary Wells and Deah Quinlivan (2009) assert it\u2019s suggestive police identification procedures, such as stacking lineups to make the defendant stand out, telling the witness which person to identify, and confirming witnesses&#8217; choices by telling them \u201cGood choice,\u201d or \u201cYou picked the guy.\u201d<\/p>\n<p>After Cotton was convicted of the rape, he was sent to prison for life plus 50 years. After 4 years in prison, he was able to get a new trial. Jennifer Thompson once again testified against him. This time Ronald Cotton was given two life sentences.<\/p>\n<p>After serving 11 years in prison, DNA evidence finally demonstrated that Ronald Cotton did not commit the rape, was innocent, and had served over a decade in prison for a crime he did not commit.<\/p>\n<section class=\"textbox linkToLearning\">To learn more about Ronald Cotton and the fallibility of memory, watch these <a href=\"https:\/\/www.youtube.com\/watch?v=u-SBTRLoPuo\" target=\"_blank\" rel=\"noopener\">Part 1<\/a> and <a href=\"https:\/\/youtu.be\/I4V6aoYuDcg\" target=\"_blank\" rel=\"noopener\">Part 2<\/a> videos by<em data-effect=\"italics\"> 60 Minutes<\/em>. Ronald Cotton\u2019s story, unfortunately, is not unique. There are also people who were convicted and placed on death row, who were later exonerated. The Innocence Project is a non-profit group that works to exonerate falsely convicted people, including those convicted by eyewitness testimony. To learn more, you can visit <a href=\"http:\/\/www.innocenceproject.org\" target=\"_blank\" rel=\"noopener\">innocenceproject.org<\/a>.<\/section>\n<section class=\"textbox connectIt\">\n<h3>Preserving Eyewitness Memory: The Elizabeth Smart Case<\/h3>\n<p>When Elizabeth was 14 years old and fast asleep in her bed at home, she was abducted at knifepoint. Her nine-year-old sister, Mary Katherine, was sleeping in the same bed and watched, terrified, as her beloved older sister was abducted. Mary Katherine was the sole eyewitness to this crime and was very fearful. In the coming weeks, the Salt Lake City police and the FBI proceeded with caution with Mary Katherine. They did not want to implant any false memories or mislead her in any way. They did not show her police line-ups or push her to do a composite sketch of the abductor. They knew if they corrupted her memory, Elizabeth might never be found.<\/p>\n<p>For several months, there was little or no progress on the case. Then, about 4 months after the kidnapping, in\u00a0 Mary Katherine first recalled that she had heard the abductor\u2019s voice prior to that night (he had worked one time as a handyman at the family\u2019s home) and then she was able to name the person whose voice it was. The family contacted the press and others recognized him. After a total of nine months, in March 2003, the suspect was caught and Elizabeth Smart was returned to her family.<\/p>\n<\/section>\n<h2 data-start=\"5321\" data-end=\"5355\"><strong data-start=\"5324\" data-end=\"5355\">Improving Eyewitness Memory<\/strong><\/h2>\n<p data-start=\"5357\" data-end=\"5445\">Based on decades of research, police and legal systems have implemented reforms such as:<\/p>\n<ul>\n<li data-start=\"5449\" data-end=\"5491\">using neutral, non-leading questions<\/li>\n<li data-start=\"5494\" data-end=\"5584\">conducting double-blind lineups (the administrator does not know who the suspect is)<\/li>\n<li data-start=\"5587\" data-end=\"5650\">warning witnesses that the perpetrator may not be present<\/li>\n<li data-start=\"5653\" data-end=\"5700\">educating jurors about memory fallibility<\/li>\n<li data-start=\"5703\" data-end=\"5762\">allowing judges to suppress unreliable identification<\/li>\n<\/ul>\n<p data-start=\"5764\" data-end=\"5833\">These practices help protect against unintentional memory distortion.<\/p>\n<\/section>\n","protected":false},"author":20,"menu_order":18,"template":"","meta":{"_candela_citation":"[{\"type\":\"cc\",\"description\":\"Problems with Memory\",\"author\":\"OpenStax College\",\"organization\":\"\",\"url\":\"https:\/\/openstax.org\/books\/psychology-2e\/pages\/8-3-problems-with-memory\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"Download for free at https:\/\/openstax.org\/books\/psychology-2e\/pages\/1-introduction\"},{\"type\":\"cc\",\"description\":\"False Memories and more on the Misinformation Effect\",\"author\":\"Cara Laney and Elizabeth F. 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