The links below are designed for print; more screen reader friendly documents can be found on the Students: Additional Lumen Resources page.<\/p>\r\n
Download a PDF of this page here.<\/span><\/a><\/p>\r\n Download the Spanish version here.<\/span><\/a><\/p>\r\n <\/p>\r\n Americans with Disabilities Act<\/strong><\/p>\r\n employers cannot discriminate against any individual based on a disability<\/p>\r\n bona fide occupational qualification (BFOQ)<\/strong><\/p>\r\n requirement of certain occupations for which denying an individual employment would otherwise violate the law, such as requirements concerning religion or sex<\/p>\r\n checklist<\/strong><\/p>\r\n method used to reduce workplace accidents<\/p>\r\n creative teams<\/strong><\/p>\r\n teams used to develop innovative possibilities or solutions<\/p>\r\n diversity training<\/strong><\/p>\r\n training employees about cultural differences with the goal of improving teamwork<\/p>\r\n downsizing<\/strong><\/p>\r\n process in which an organization tries to achieve greater overall efficiency by reducing the number of employees<\/p>\r\n Hawthorne effect<\/strong><\/p>\r\n increase in performance of individuals who are noticed, watched, and paid attention to by researchers or supervisors<\/p>\r\n human factors psychology<\/strong><\/p>\r\n branch of psychology that studies how workers interact with the tools of work and how to design those tools to optimize workers\u2019 productivity, safety, and health<\/p>\r\n humanitarian work psychology<\/strong><\/p>\r\n works to improve the conditions of individuals who have faced serious disaster or who are part of an underserved population<\/p>\r\n immutable characteristic<\/strong><\/p>\r\n traits that employers cannot use to discriminate in hiring, benefits, promotions, or termination; these traits are fundamental to one\u2019s personal identity (e.g. skin color and hair texture)<\/p>\r\n industrial and organizational (I-O) psychology<\/strong><\/p>\r\n field in psychology that applies scientific principles to the study of work and the workplace<\/p>\r\n industrial psychology<\/strong><\/p>\r\n branch of psychology that studies job characteristics, applicant characteristics, and how to match them; also studies employee training and performance appraisal<\/p>\r\n job analysis<\/strong><\/p>\r\n determining and listing tasks associated with a particular job<\/p>\r\n job insecurity<\/strong><\/p>\r\n a state of uncertainty experienced by individuals regarding the stability of their employment<\/p>\r\n job satisfaction<\/strong><\/p>\r\n degree of pleasure that employees derive from their job<\/p>\r\n job stress (job strain)<\/strong><\/p>\r\n stress caused by specific stressors in an occupation<\/p>\r\n KSAs<\/strong><\/p>\r\n knowledge, skills, and abilities required to perform the job<\/p>\r\n occupational health psychology (OHP)<\/strong><\/p>\r\n deals with the stress, diseases, and disorders that can affect employees as a result of the workplace; concerned with the overall well-being of both employees and organizations<\/p>\r\n organizational culture<\/strong><\/p>\r\n values, visions, hierarchies, norms and interactions between its employees; how an organization is run, how it operates, and how it makes decisions<\/p>\r\n organizational psychology<\/strong><\/p>\r\n branch of psychology that studies the interactions between people working in organizations and the effects of those interactions on productivity<\/p>\r\n performance appraisal<\/strong><\/p>\r\n evaluation of an employee\u2019s success or lack of success at performing the duties of the job<\/p>\r\n problem resolution teams<\/strong><\/p>\r\n teams created for the purpose of solving a particular problem or issue<\/p>\r\n procedural justice<\/strong><\/p>\r\n fairness by which means are used to achieve results in an organization<\/p>\r\n scientific management<\/strong><\/p>\r\n a theory of management that analyzes and synthesizes workflows with the main objective of improving economic efficiency, especially labor productivity<\/p>\r\n sexual harassment<\/strong><\/p>\r\n sexually-based behavior that is knowingly unwanted and has an adverse effect on a person\u2019s employment status, interferes with a person\u2019s job performance, or creates a hostile or intimidating work environment<\/p>\r\n tactical teams<\/strong><\/p>\r\n teams used to execute a well-defined plan or objective<\/p>\r\n telecommuting<\/strong><\/p>\r\n employees\u2019 ability to set their own hours allowing them to work from home at different parts of the day<\/p>\r\n Theory X<\/strong><\/p>\r\n assumes workers are inherently lazy and unproductive; managers must have control and use punishments<\/p>\r\n Theory Y<\/strong><\/p>\r\n assumes workers are people who seek to work hard and productively; managers and workers can find creative solutions to problems; workers do not need to be controlled and punished<\/p>\r\n transactional leadership style<\/strong><\/p>\r\n characteristic of leaders who focus on supervision and organizational goals achieved through a system of rewards and punishments; maintenance of the organizational status quo<\/p>\r\n transformational leadership style<\/strong><\/p>\r\n characteristic of leaders who are charismatic role models, inspirational, intellectually stimulating, and individually considerate and who seek to change the organization<\/p>\r\n U.S. Equal Employment Opportunity Commission (EEOC)<\/strong><\/p>\r\n responsible for enforcing federal laws that make it illegal to discriminate against a job applicant or an employee because of the person\u2019s race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability, or genetic information<\/p>\r\n work\u2013family balance<\/strong><\/p>\r\n occurs when people juggle the demands of work life with the demands of family life<\/p>\r\n workplace violence<\/strong><\/p>\r\n violence or the threat of violence against workers; can occur inside or outside the workplace<\/p>\r\n work team<\/strong><\/p>\r\n group of people within an organization or company given a specific task to achieve together<\/p>\r\n <\/p>","rendered":" The links below are designed for print; more screen reader friendly documents can be found on the Students: Additional Lumen Resources page.<\/p>\nEssential Concepts<\/h2>\r\n
Industrial and Organizational Psychology Basics<\/h3>\r\n
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Hiring and Evaluating Employees<\/h3>\r\n
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Leadership and Organizational Culture<\/h3>\r\n
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Workplace Design and Bias<\/h3>\r\n
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Glossary<\/h2>\r\n