{"id":3016,"date":"2023-02-19T16:11:18","date_gmt":"2023-02-19T16:11:18","guid":{"rendered":"https:\/\/content.one.lumenlearning.com\/introductiontobusiness\/chapter\/introduction-to-management-theory\/"},"modified":"2025-05-22T15:40:09","modified_gmt":"2025-05-22T15:40:09","slug":"introduction-to-management-theory","status":"publish","type":"chapter","link":"https:\/\/content.one.lumenlearning.com\/introductiontobusiness\/chapter\/introduction-to-management-theory\/","title":{"raw":"Learn It 9.1.3: What Is a Manager?","rendered":"Learn It 9.1.3: What Is a Manager?"},"content":{"raw":"<h2>Management Theory<\/h2>\r\n<p>Management theory got its start during the Industrial Revolution when companies were interested in maximizing the productivity and efficiency of their workers in a scientific way. Here you will learn about a few of the major contributors to the field of management theory and how their ideas are used today.<\/p>\r\n<h2>Frederick Winslow Taylor<\/h2>\r\n<p>Over one hundred years ago, Frederick Taylor published <em>Principles of Scientific Management, <\/em>a work that forever changed the way organizations view their workers and their organization. <span style=\"font-size: 1rem; text-align: initial;\">You might think that a century-old theory wouldn't have any application in today's fast-paced, technology-driven world. You'd be wrong, though! In fact, much of what you've already learned in this course is based on\u00a0Taylor's\u00a0work, and plenty of what you'll experience in the\u00a0workplace will be indebted to\u00a0him, too. If you recognize any of the following, you have already seen his principles of scientific management in action:\u00a0organizational charts, performance evaluations, quality measurements and metrics, and sales and\/or production goals.<\/span><\/p>\r\n<p>At the time of Taylor's publication, managers believed that workers were lazy and worked slowly and inefficiently in order to protect their jobs. <span style=\"font-size: 1rem; text-align: initial;\">Scientific management is a management theory that analyzes work flows to improve economic efficiency, especially labor productivity. Under scientific management, you didn't need to find exceptional workers to increase productivity. You just needed to implement Taylor's management theory.<\/span><\/p>\r\n<h3>Taylor's Perspective<\/h3>\r\n<div class=\"atom__components__figure\" data-global-id=\"gid:\/\/boundless\/Image\/14601\">\r\n<div class=\"atom__components__figure__cont\">\r\n<div class=\"atom__components__document\">\r\n[caption id=\"attachment_575\" align=\"alignright\" width=\"241\"]<img class=\"wp-image-575\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/1972\/2017\/07\/21222440\/401px-Frederick_Winslow_Taylor_crop-201x300.jpg\" alt=\"Frederick Winslow Taylor\" width=\"241\" height=\"360\" \/> Figure 1. Frederick Taylor (1856\u20131915) is called the Father of Scientific Management.[\/caption]\r\n\r\n<p>Taylor was a mechanical engineer who was primarily interested in the type of work done in factories and mechanical shops. He observed that the owners and managers of the factories knew little about what actually took place in the workshops. Taylor believed that the system could be improved, and he looked around for an incentive. He settled on money.<\/p>\r\n<p>Taylor believed a worker should get \u201ca fair day\u2019s pay for a fair day\u2019s work\u201d\u2014no more, no less. If the worker couldn\u2019t work to the target, then the person shouldn\u2019t be working at all. Taylor also believed that management and labor should cooperate and work together to meet goals. He was the first to suggest that the primary functions of managers should be planning and training.<\/p>\r\n<h3>Taylor's Studies<\/h3>\r\n<p>A significant part of Taylorism was time studies. Taylor was concerned with reducing process time and worked with factory managers on scientific time studies. At its most basic level, time studies involve breaking down each job into component parts, timing each element, and rearranging the parts into the most efficient method of working. By counting and calculating, Taylor sought to transform management into a set of calculated and written techniques.<span style=\"font-size: 13.3333px;\">\u00a0<\/span><\/p>\r\n<p>Taylor suggested that productivity would increase if jobs were optimized and simplified. He also proposed matching a worker to a particular job that suited the person\u2019s skill level and then training the worker to do that job in a specific way. Taylor first developed the idea of breaking down each job into component parts and timing each part to determine the most efficient method of working.<\/p>\r\n<p>One of Taylor's\u00a0most famous studies was from his time at the Bethlehem Steel Company in the early 1900s. He noticed that workers used the same shovel for all materials, even though the various materials differed in weight. By observing the movements of the workers and breaking the movements down into their component elements, Taylor determined that the most efficient shovel\u00a0load was 21\u00bd lb. Accordingly, he set about finding or designing\u00a0different shovels\u00a0to be used for each material that would scoop up that amount.<\/p>\r\n<h2>Four Principles of Scientific Management<\/h2>\r\n<p>Scientific management has at its heart four core principles that also apply to organizations today. They include the following:<\/p>\r\n<ol>\r\n\t<li>Look at each job or task scientifically to determine the \u201cone best way\u201d to perform the job. This is a change from the previous \u201crule of thumb\u201d method where workers devised their own ways to do the job.<\/li>\r\n\t<li>Hire the right workers for each job and train them to work at maximum efficiency.<\/li>\r\n\t<li>Monitor worker performance; provide instruction and training when needed.<\/li>\r\n\t<li>Divide the work between management and labor so that management can plan and train, and workers can execute their tasks efficiently.<\/li>\r\n<\/ol>\r\n<section class=\"textbox tryIt\">[ohm2_question height=\"350\"]6404[\/ohm2_question]<\/section>\r\n<\/div>\r\n<\/div>\r\n<\/div>","rendered":"<h2>Management Theory<\/h2>\n<p>Management theory got its start during the Industrial Revolution when companies were interested in maximizing the productivity and efficiency of their workers in a scientific way. Here you will learn about a few of the major contributors to the field of management theory and how their ideas are used today.<\/p>\n<h2>Frederick Winslow Taylor<\/h2>\n<p>Over one hundred years ago, Frederick Taylor published <em>Principles of Scientific Management, <\/em>a work that forever changed the way organizations view their workers and their organization. <span style=\"font-size: 1rem; text-align: initial;\">You might think that a century-old theory wouldn&#8217;t have any application in today&#8217;s fast-paced, technology-driven world. You&#8217;d be wrong, though! In fact, much of what you&#8217;ve already learned in this course is based on\u00a0Taylor&#8217;s\u00a0work, and plenty of what you&#8217;ll experience in the\u00a0workplace will be indebted to\u00a0him, too. If you recognize any of the following, you have already seen his principles of scientific management in action:\u00a0organizational charts, performance evaluations, quality measurements and metrics, and sales and\/or production goals.<\/span><\/p>\n<p>At the time of Taylor&#8217;s publication, managers believed that workers were lazy and worked slowly and inefficiently in order to protect their jobs. <span style=\"font-size: 1rem; text-align: initial;\">Scientific management is a management theory that analyzes work flows to improve economic efficiency, especially labor productivity. Under scientific management, you didn&#8217;t need to find exceptional workers to increase productivity. You just needed to implement Taylor&#8217;s management theory.<\/span><\/p>\n<h3>Taylor&#8217;s Perspective<\/h3>\n<div class=\"atom__components__figure\" data-global-id=\"gid:\/\/boundless\/Image\/14601\">\n<div class=\"atom__components__figure__cont\">\n<div class=\"atom__components__document\">\n<figure id=\"attachment_575\" aria-describedby=\"caption-attachment-575\" style=\"width: 241px\" class=\"wp-caption alignright\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-575\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/1972\/2017\/07\/21222440\/401px-Frederick_Winslow_Taylor_crop-201x300.jpg\" alt=\"Frederick Winslow Taylor\" width=\"241\" height=\"360\" \/><figcaption id=\"caption-attachment-575\" class=\"wp-caption-text\">Figure 1. Frederick Taylor (1856\u20131915) is called the Father of Scientific Management.<\/figcaption><\/figure>\n<p>Taylor was a mechanical engineer who was primarily interested in the type of work done in factories and mechanical shops. He observed that the owners and managers of the factories knew little about what actually took place in the workshops. Taylor believed that the system could be improved, and he looked around for an incentive. He settled on money.<\/p>\n<p>Taylor believed a worker should get \u201ca fair day\u2019s pay for a fair day\u2019s work\u201d\u2014no more, no less. If the worker couldn\u2019t work to the target, then the person shouldn\u2019t be working at all. Taylor also believed that management and labor should cooperate and work together to meet goals. He was the first to suggest that the primary functions of managers should be planning and training.<\/p>\n<h3>Taylor&#8217;s Studies<\/h3>\n<p>A significant part of Taylorism was time studies. Taylor was concerned with reducing process time and worked with factory managers on scientific time studies. At its most basic level, time studies involve breaking down each job into component parts, timing each element, and rearranging the parts into the most efficient method of working. By counting and calculating, Taylor sought to transform management into a set of calculated and written techniques.<span style=\"font-size: 13.3333px;\">\u00a0<\/span><\/p>\n<p>Taylor suggested that productivity would increase if jobs were optimized and simplified. He also proposed matching a worker to a particular job that suited the person\u2019s skill level and then training the worker to do that job in a specific way. Taylor first developed the idea of breaking down each job into component parts and timing each part to determine the most efficient method of working.<\/p>\n<p>One of Taylor&#8217;s\u00a0most famous studies was from his time at the Bethlehem Steel Company in the early 1900s. He noticed that workers used the same shovel for all materials, even though the various materials differed in weight. By observing the movements of the workers and breaking the movements down into their component elements, Taylor determined that the most efficient shovel\u00a0load was 21\u00bd lb. Accordingly, he set about finding or designing\u00a0different shovels\u00a0to be used for each material that would scoop up that amount.<\/p>\n<h2>Four Principles of Scientific Management<\/h2>\n<p>Scientific management has at its heart four core principles that also apply to organizations today. They include the following:<\/p>\n<ol>\n<li>Look at each job or task scientifically to determine the \u201cone best way\u201d to perform the job. This is a change from the previous \u201crule of thumb\u201d method where workers devised their own ways to do the job.<\/li>\n<li>Hire the right workers for each job and train them to work at maximum efficiency.<\/li>\n<li>Monitor worker performance; provide instruction and training when needed.<\/li>\n<li>Divide the work between management and labor so that management can plan and train, and workers can execute their tasks efficiently.<\/li>\n<\/ol>\n<section class=\"textbox tryIt\"><iframe loading=\"lazy\" id=\"ohm6404\" class=\"resizable\" src=\"https:\/\/ohm.one.lumenlearning.com\/multiembedq.php?id=6404&theme=lumen&iframe_resize_id=ohm6404&source=tnh&show_question_numbers\" width=\"100%\" height=\"350\"><\/iframe><\/section>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"author":21,"menu_order":6,"template":"","meta":{"_candela_citation":"[{\"type\":\"cc\",\"description\":\"Boundless Business\",\"author\":\"Boundless\",\"organization\":\"\",\"url\":\"https:\/\/courses.lumenlearning.com\/boundless-business\",\"project\":\"\",\"license\":\"cc-by-sa\",\"license_terms\":\"\"},{\"type\":\"cc\",\"description\":\"Boundless Management\",\"author\":\"Boundless\",\"organization\":\"\",\"url\":\"https:\/\/courses.lumenlearning.com\/boundless-management\/\",\"project\":\"\",\"license\":\"cc-by-sa\",\"license_terms\":\"\"},{\"type\":\"cc\",\"description\":\"Frederick Winslow Taylor\",\"author\":\"John and Lynn Bruton\",\"organization\":\"Lumen Learning\",\"url\":\"https:\/\/courses.lumenlearning.com\/wmopen-principlesofmanagement\/chapter\/scientific-management\/\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"\"},{\"type\":\"pd\",\"description\":\"Frederick Winslow Taylor\",\"author\":\"\",\"organization\":\"Wikimedia Commons\",\"url\":\"https:\/\/commons.wikimedia.org\/wiki\/File:Frederick_Winslow_Taylor_crop.jpg\",\"project\":\"\",\"license\":\"pd\",\"license_terms\":\"\"}]","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"part":3011,"module-header":"learn_it","content_attributions":[{"type":"cc","description":"Boundless Business","author":"Boundless","organization":"","url":"https:\/\/courses.lumenlearning.com\/boundless-business","project":"","license":"cc-by-sa","license_terms":""},{"type":"cc","description":"Boundless Management","author":"Boundless","organization":"","url":"https:\/\/courses.lumenlearning.com\/boundless-management\/","project":"","license":"cc-by-sa","license_terms":""},{"type":"cc","description":"Frederick Winslow Taylor","author":"John and Lynn Bruton","organization":"Lumen Learning","url":"https:\/\/courses.lumenlearning.com\/wmopen-principlesofmanagement\/chapter\/scientific-management\/","project":"","license":"cc-by","license_terms":""},{"type":"pd","description":"Frederick Winslow Taylor","author":"","organization":"Wikimedia Commons","url":"https:\/\/commons.wikimedia.org\/wiki\/File:Frederick_Winslow_Taylor_crop.jpg","project":"","license":"pd","license_terms":""}],"internal_book_links":[],"video_content":null,"cc_video_embed_content":{"cc_scripts":"","media_targets":[]},"try_it_collection":null,"_links":{"self":[{"href":"https:\/\/content.one.lumenlearning.com\/introductiontobusiness\/wp-json\/pressbooks\/v2\/chapters\/3016"}],"collection":[{"href":"https:\/\/content.one.lumenlearning.com\/introductiontobusiness\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/content.one.lumenlearning.com\/introductiontobusiness\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/introductiontobusiness\/wp-json\/wp\/v2\/users\/21"}],"version-history":[{"count":9,"href":"https:\/\/content.one.lumenlearning.com\/introductiontobusiness\/wp-json\/pressbooks\/v2\/chapters\/3016\/revisions"}],"predecessor-version":[{"id":9517,"href":"https:\/\/content.one.lumenlearning.com\/introductiontobusiness\/wp-json\/pressbooks\/v2\/chapters\/3016\/revisions\/9517"}],"part":[{"href":"https:\/\/content.one.lumenlearning.com\/introductiontobusiness\/wp-json\/pressbooks\/v2\/parts\/3011"}],"metadata":[{"href":"https:\/\/content.one.lumenlearning.com\/introductiontobusiness\/wp-json\/pressbooks\/v2\/chapters\/3016\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/content.one.lumenlearning.com\/introductiontobusiness\/wp-json\/wp\/v2\/media?parent=3016"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/introductiontobusiness\/wp-json\/pressbooks\/v2\/chapter-type?post=3016"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/introductiontobusiness\/wp-json\/wp\/v2\/contributor?post=3016"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/introductiontobusiness\/wp-json\/wp\/v2\/license?post=3016"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}