Fresh Take 9.5: Controlling

  • Understand why control is important to management
  • Explain what SMART objectives are

Measuring Performance

You can view the transcript for “How to Set and Achieve SMART Goals: Crash Course Business – Soft Skills #9” here (opens in new window).

You can view the transcript for “SMART Goals – Quick Overview” here (opens in new window).

Check out this video for a visual summary of a balanced scorecard

You can view the transcript for “Balanced Scorecard” (opens in new window).