Fresh Take 10.2: Communication

  • Understand the importance of effective communication and recognize common barriers to effective communication
  • Identify different channels of communication
  • Recognize how you should use different channels of communication
  • Recognize different ways that communication can flow
  • Understand the difference between formal and informal communication networks

Benefits of Good Communication in the Workplace

You can view the transcript for “Workplace Communication” (opens in new window).

Communication Channels

You can view the transcript for “Selecting Your Communication Channel” here (opens in new window).

Communication Flows

You can view the transcript for “Organizational Communication” here (opens in new window).