Apply It 9.4: Leading

  • Recognize different types of power that leaders use
  • Recognize different management styles
  • Recognize different leadership styles

Leadership Transformation in Retail

This Apply It continues using the Barnes and Noble case study video from earlier in this module. The video is included below in case you want to refresh your memory about specific details, but if you have already watched it, you don’t need to watch it again.

Power Shifts

Under CEO James Daunt’s leadership, Barnes & Noble shifted from a standardized corporate approach to empowering local store managers to make decisions about inventory and displays based on their knowledge of local customer preferences.

You can view the transcript for “Why Barnes & Noble Is Copying Local Bookstores It Once Threatened” here (opens in new window).

James Daunt previously founded his own independent bookstore. How might this entrepreneurial background influence his leadership approach at Barnes & Noble?