- Understand what information technology is and why it’s important in business
- Explain how technology changes businesses
- Understand what business intelligence is and why it’s important
Technology and Innovation in Business
For an example of the future of technology and business, look at Amazon’s convenience stores – “Amazon Go.” Amazon Go is a chain of stores operated by the online retailer Amazon, currently with three locations in Washington, California, Illinois, and New York. The stores are partially-automated, with customers able to purchase products without being checked out by a cashier or using a self-checkout station. The first store opened to the public in 2018. The flagship store has prepared foods, meal kits, limited groceries, and liquor available for purchase. The video that follows will give you some insight into how Amazon is using technology to totally transform the shopping experience. (Note that the video has no narration. Access audio description by using the link below the video.)
Note that the video has no narration; only instrumental music and text on the screen. Access audio description by using the widget below the video.
Access the text alternative for “Inside the First Amazon Go Store” here (opens in new window).
How is the shopping experience different than in a traditional store? Do you think it’s better?