Fresh Take 14.1: The Role of Customers

  • Understand what marketing is
  • Understand what the marketing concept is
  • Understand what a value proposition is
  • Understand the importance of managing the customer relationship
  • Understand how consumers make decisions

Marketing Concept and Orientations

You can view the transcript for “What Is Marketing In 3 Minutes | Marketing For Beginners” here (opens in new window).

You can view the transcript for “Marketing Management Orientations – The 5 Marketing Concepts 🤩” here (opens in new window).

Value Proposition Example


You can view the transcript for “Value Proposition – Apple” here (opens in new window).

Customer Relationships

You can view the transcript for “How to Build Customer Relationships: Crash Course Entrepreneurship #10” here (opens in new window).

Consumer Decision Making

You can view the transcript for “Buyer decision process stages in marketing” here (opens in new window).