{"id":621,"date":"2023-09-21T20:21:58","date_gmt":"2023-09-21T20:21:58","guid":{"rendered":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/chapter\/face-to-face-interviewing\/"},"modified":"2024-07-26T16:29:14","modified_gmt":"2024-07-26T16:29:14","slug":"face-to-face-interviewing","status":"publish","type":"chapter","link":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/chapter\/face-to-face-interviewing\/","title":{"raw":"Learn It 15.2.4 Interviewing Applicants","rendered":"Learn It 15.2.4 Interviewing Applicants"},"content":{"raw":"<h2>Face-to-Face Interviewing<\/h2>\r\n<p>A face-to-face interview is generally the final step in the interview process if the role is located at a particular office or will be a hybrid arrangement where the employee works in the office for part of the week. In theory, a candidate who has made it this far is qualified on paper. From the standpoint of the interviewer, the objective is to determine which one of a short list of candidates is the best choice.<\/p>\r\n<p>After preliminary interviews are completed, HR can provide the hiring manager with a set of promising applicants who have the skills, credentials, and background to fit the manager\u2019s needs. Now the hiring manager can sit down with each candidate and get to know them through a personal interview. Often, hiring managers will conduct a second interview after narrowing down their options to just a few candidates. They may also include other team members in the interviewing process and\/or conduct tests to determine whether candidates have the level of technical skill they need for the job.<\/p>\r\n<p>It takes some skill and knowledge to interview a job applicant effectively. It\u2019s important to do the job right, though, because the costs of hiring someone are substantial, and many hires leave within one year. Some effective interviewing techniques include the following:<\/p>\r\n<ul>\r\n\t<li><strong>Planning and preparation.<\/strong>\u00a0Before starting an interview, it\u2019s important for a manager to have read the applicant\u2019s resume, prepared questions, and know what he wants to learn during the interview. It\u2019s also helpful to set a time limit for the interview.<\/li>\r\n\t<li><strong>Understanding the job.<\/strong>\u00a0In some cases, managers don\u2019t have direct experience doing the job for which they\u2019re hiring. When that happens, it\u2019s important for the manager to talk with people who are doing the job now as well as direct supervisors and teammates. What are the most important qualities, skills, and qualifications required for the job? Are there specific situations for which the new hire should be prepared? Knowing about the job makes it easier to ask the right questions.<\/li>\r\n\t<li><strong>Connecting with the applicant.<\/strong> Most people are nervous at job interviews, and it\u2019s important to set the applicant at ease. Instead of just saying \u201cDon\u2019t be nervous,\u201d good managers spend some time chatting with the candidate and explaining the interview process.<\/li>\r\n\t<li><strong>Active listening.<\/strong>\u00a0Managers want to learn about the candidate, so active listening is very important. Managers need to show that they\u2019re interested by nodding, asking follow-up questions, smiling, or otherwise using body language to encourage the candidate to share more information.<\/li>\r\n<\/ul>\r\n<section class=\"textbox watchIt\">\r\n<p>For tips on how to prepare for an interview as a candidate, watch Harvard Office of Career Services Assistant Director Linda Spenser\u2019s \"How to Ace an Interview\" video:<\/p>\r\n<p><iframe src=\"\/\/plugin.3playmedia.com\/show?mf=2775031&amp;p3sdk_version=1.10.1&amp;p=20361&amp;pt=375&amp;video_id=DHDrj0_bMQ0&amp;video_target=tpm-plugin-uwuh6cyo-DHDrj0_bMQ0\" width=\"800px\" height=\"450px\" frameborder=\"0\" marginwidth=\"0px\" marginheight=\"0px\"><\/iframe><\/p>\r\n<p>You can view the\u00a0<a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/Transcripts\/HowtoAceanInterview5TipsfromaHarvardCareerAdvisor_transcript.txt\" target=\"_blank\" rel=\"noopener\">transcript for \"How to Ace an Interview: 5 Tips from a Harvard Career Advisor\" here (opens in new window).<\/a><\/p>\r\n<\/section>\r\n<section class=\"textbox tryIt\">[ohm2_question height=\"500\"]14903[\/ohm2_question]<\/section>","rendered":"<h2>Face-to-Face Interviewing<\/h2>\n<p>A face-to-face interview is generally the final step in the interview process if the role is located at a particular office or will be a hybrid arrangement where the employee works in the office for part of the week. In theory, a candidate who has made it this far is qualified on paper. From the standpoint of the interviewer, the objective is to determine which one of a short list of candidates is the best choice.<\/p>\n<p>After preliminary interviews are completed, HR can provide the hiring manager with a set of promising applicants who have the skills, credentials, and background to fit the manager\u2019s needs. Now the hiring manager can sit down with each candidate and get to know them through a personal interview. Often, hiring managers will conduct a second interview after narrowing down their options to just a few candidates. They may also include other team members in the interviewing process and\/or conduct tests to determine whether candidates have the level of technical skill they need for the job.<\/p>\n<p>It takes some skill and knowledge to interview a job applicant effectively. It\u2019s important to do the job right, though, because the costs of hiring someone are substantial, and many hires leave within one year. Some effective interviewing techniques include the following:<\/p>\n<ul>\n<li><strong>Planning and preparation.<\/strong>\u00a0Before starting an interview, it\u2019s important for a manager to have read the applicant\u2019s resume, prepared questions, and know what he wants to learn during the interview. It\u2019s also helpful to set a time limit for the interview.<\/li>\n<li><strong>Understanding the job.<\/strong>\u00a0In some cases, managers don\u2019t have direct experience doing the job for which they\u2019re hiring. When that happens, it\u2019s important for the manager to talk with people who are doing the job now as well as direct supervisors and teammates. What are the most important qualities, skills, and qualifications required for the job? Are there specific situations for which the new hire should be prepared? Knowing about the job makes it easier to ask the right questions.<\/li>\n<li><strong>Connecting with the applicant.<\/strong> Most people are nervous at job interviews, and it\u2019s important to set the applicant at ease. Instead of just saying \u201cDon\u2019t be nervous,\u201d good managers spend some time chatting with the candidate and explaining the interview process.<\/li>\n<li><strong>Active listening.<\/strong>\u00a0Managers want to learn about the candidate, so active listening is very important. Managers need to show that they\u2019re interested by nodding, asking follow-up questions, smiling, or otherwise using body language to encourage the candidate to share more information.<\/li>\n<\/ul>\n<section class=\"textbox watchIt\">\n<p>For tips on how to prepare for an interview as a candidate, watch Harvard Office of Career Services Assistant Director Linda Spenser\u2019s &#8220;How to Ace an Interview&#8221; video:<\/p>\n<p><iframe loading=\"lazy\" src=\"\/\/plugin.3playmedia.com\/show?mf=2775031&amp;p3sdk_version=1.10.1&amp;p=20361&amp;pt=375&amp;video_id=DHDrj0_bMQ0&amp;video_target=tpm-plugin-uwuh6cyo-DHDrj0_bMQ0\" width=\"800px\" height=\"450px\" frameborder=\"0\" marginwidth=\"0px\" marginheight=\"0px\"><\/iframe><\/p>\n<p>You can view the\u00a0<a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/Transcripts\/HowtoAceanInterview5TipsfromaHarvardCareerAdvisor_transcript.txt\" target=\"_blank\" rel=\"noopener\">transcript for &#8220;How to Ace an Interview: 5 Tips from a Harvard Career Advisor&#8221; here (opens in new window).<\/a><\/p>\n<\/section>\n<section class=\"textbox tryIt\"><iframe loading=\"lazy\" id=\"ohm14903\" class=\"resizable\" src=\"https:\/\/ohm.one.lumenlearning.com\/multiembedq.php?id=14903&theme=lumen&iframe_resize_id=ohm14903&source=tnh&show_question_numbers\" width=\"100%\" height=\"500\"><\/iframe><\/section>\n","protected":false},"author":9,"menu_order":13,"template":"","meta":{"_candela_citation":"[{\"type\":\"original\",\"description\":\"Face-to-Face Interview\",\"author\":\"Nina Burokas\",\"organization\":\"Lumen Learning\",\"url\":\"\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"\"},{\"type\":\"cc\",\"description\":\"Recruiting and Selecting Qualified Job Applicants\",\"author\":\"Lisa Jo Rudy\",\"organization\":\"Lumen Learning\",\"url\":\"\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"\"},{\"type\":\"copyrighted_video\",\"description\":\"How to Ace an Interview: 5 Tips from a Harvard Career Advisor\",\"author\":\"Harvard Extension School\",\"organization\":\"\",\"url\":\"https:\/\/youtu.be\/DHDrj0_bMQ0\",\"project\":\"\",\"license\":\"other\",\"license_terms\":\"Standard YouTube License\"}]","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"part":608,"module-header":"learn_it","content_attributions":[{"type":"original","description":"Face-to-Face Interview","author":"Nina Burokas","organization":"Lumen Learning","url":"","project":"","license":"cc-by","license_terms":""},{"type":"cc","description":"Recruiting and Selecting Qualified Job Applicants","author":"Lisa Jo Rudy","organization":"Lumen Learning","url":"","project":"","license":"cc-by","license_terms":""},{"type":"copyrighted_video","description":"How to Ace an Interview: 5 Tips from a Harvard Career Advisor","author":"Harvard Extension School","organization":"","url":"https:\/\/youtu.be\/DHDrj0_bMQ0","project":"","license":"other","license_terms":"Standard YouTube License"}],"internal_book_links":[],"video_content":null,"cc_video_embed_content":{"cc_scripts":"","media_targets":[]},"try_it_collection":null,"_links":{"self":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/621"}],"collection":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/wp\/v2\/users\/9"}],"version-history":[{"count":8,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/621\/revisions"}],"predecessor-version":[{"id":4734,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/621\/revisions\/4734"}],"part":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/parts\/608"}],"metadata":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/621\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/wp\/v2\/media?parent=621"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapter-type?post=621"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/wp\/v2\/contributor?post=621"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/wp\/v2\/license?post=621"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}