{"id":620,"date":"2023-09-21T20:21:58","date_gmt":"2023-09-21T20:21:58","guid":{"rendered":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/chapter\/phone-interviewing\/"},"modified":"2024-07-26T13:19:05","modified_gmt":"2024-07-26T13:19:05","slug":"phone-interviewing","status":"publish","type":"chapter","link":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/chapter\/phone-interviewing\/","title":{"raw":"Learn It 15.2.3 Interviewing Applicants","rendered":"Learn It 15.2.3 Interviewing Applicants"},"content":{"raw":"

Remote Interviewing<\/h2>\r\n\r\n[caption id=\"attachment_4773\" align=\"alignright\" width=\"200\"]\"Person Virtual interviews may be used as screening interviews but more extensive remote interviews may replace in-person interviewing.[\/caption]\r\n\r\n

Quite a few job applicants appear to have impressive r\u00e9sum\u00e9s. Once you actually speak with them, it may become obvious that they don\u2019t really meet the requirements of the job. Alternatively, a moderately attractive applicant might turn out to have personal qualities and abilities that are better than they appeared on paper.<\/p>\r\n

A remote interview is a second level of screening used to reduce the pool of qualified candidates to a manageable number that will be invited for more extensive interviews. A remote interview can be voice only or voice and video, using technologies such as Google Meets or Zoom.<\/p>\r\n

Preparations for the Interviewer<\/h3>\r\n

For both interviewer and candidate, the preparation is similar to preparing for a live interview. The interviewer should follow the basic 5-step process:<\/p>\r\n

    \r\n\t
  1. Review the job description and job specifications<\/li>\r\n\t
  2. Prepare a set of questions\u00a0<\/li>\r\n\t
  3. Review submitted materials, including application form, cover letter, and resume<\/li>\r\n\t
  4. Conduct the interview\r\n\r\n
      \r\n\t
    • Open the interview<\/li>\r\n\t
    • Ask your prepared questions and any follow-up questions based on the candidate\u2019s responses<\/li>\r\n\t
    • Invite candidate questions<\/li>\r\n\t
    • Close interview<\/li>\r\n<\/ul>\r\n<\/li>\r\n\t
    • Summarize the interview by writing a candidate evaluation.<\/li>\r\n<\/ol>\r\n

      Keep in mind that active listening, effective interpretation, and note-taking are essential interviewing skills. This is especially true when interviewing a large number of candidates. It can be difficult to remember who said what unless you take good notes. Keeping notes will help you make a final decision as you weigh candidates against one another.<\/p>\r\n

      Preparing for a Video Interview<\/h3>\r\n

      If there will be a video element to the remote interview, there\u2019s an additional level of planning and coordination. Best practices include:<\/p>\r\n

        \r\n\t
      • Scheduling the interview at a convenient time for both parties, considering time zone differences if applicable<\/li>\r\n\t
      • Ensuring the candidate is provided with information in advance\r\n\r\n
          \r\n\t
        • The interview format and duration<\/li>\r\n\t
        • A hyperlink to join the video meeting and instructions about how to join the meeting<\/li>\r\n<\/ul>\r\n<\/li>\r\n\t
        • Starting the video meeting in advance of the interview start time to ensure the technology is functioning as expected<\/li>\r\n<\/ul>\r\n
          \r\n

          [ohm2_question height=\"500\"]14902[\/ohm2_question]<\/p>\r\n<\/section>","rendered":"

          Remote Interviewing<\/h2>\n
          \"Person
          Virtual interviews may be used as screening interviews but more extensive remote interviews may replace in-person interviewing.<\/figcaption><\/figure>\n

          Quite a few job applicants appear to have impressive r\u00e9sum\u00e9s. Once you actually speak with them, it may become obvious that they don\u2019t really meet the requirements of the job. Alternatively, a moderately attractive applicant might turn out to have personal qualities and abilities that are better than they appeared on paper.<\/p>\n

          A remote interview is a second level of screening used to reduce the pool of qualified candidates to a manageable number that will be invited for more extensive interviews. A remote interview can be voice only or voice and video, using technologies such as Google Meets or Zoom.<\/p>\n

          Preparations for the Interviewer<\/h3>\n

          For both interviewer and candidate, the preparation is similar to preparing for a live interview. The interviewer should follow the basic 5-step process:<\/p>\n

            \n
          1. Review the job description and job specifications<\/li>\n
          2. Prepare a set of questions\u00a0<\/li>\n
          3. Review submitted materials, including application form, cover letter, and resume<\/li>\n
          4. Conduct the interview\n
              \n
            • Open the interview<\/li>\n
            • Ask your prepared questions and any follow-up questions based on the candidate\u2019s responses<\/li>\n
            • Invite candidate questions<\/li>\n
            • Close interview<\/li>\n<\/ul>\n<\/li>\n
            • Summarize the interview by writing a candidate evaluation.<\/li>\n<\/ol>\n

              Keep in mind that active listening, effective interpretation, and note-taking are essential interviewing skills. This is especially true when interviewing a large number of candidates. It can be difficult to remember who said what unless you take good notes. Keeping notes will help you make a final decision as you weigh candidates against one another.<\/p>\n

              Preparing for a Video Interview<\/h3>\n

              If there will be a video element to the remote interview, there\u2019s an additional level of planning and coordination. Best practices include:<\/p>\n

                \n
              • Scheduling the interview at a convenient time for both parties, considering time zone differences if applicable<\/li>\n
              • Ensuring the candidate is provided with information in advance\n
                  \n
                • The interview format and duration<\/li>\n
                • A hyperlink to join the video meeting and instructions about how to join the meeting<\/li>\n<\/ul>\n<\/li>\n
                • Starting the video meeting in advance of the interview start time to ensure the technology is functioning as expected<\/li>\n<\/ul>\n
                  \n