{"id":566,"date":"2023-09-21T18:50:13","date_gmt":"2023-09-21T18:50:13","guid":{"rendered":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/chapter\/advantages-of-employee-diversity\/"},"modified":"2025-10-16T04:57:02","modified_gmt":"2025-10-16T04:57:02","slug":"advantages-of-employee-diversity","status":"publish","type":"chapter","link":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/chapter\/advantages-of-employee-diversity\/","title":{"raw":"Learn It 13.1.2 Diversity in the Workplace","rendered":"Learn It 13.1.2 Diversity in the Workplace"},"content":{"raw":"<h2>Advantages of Employee Diversity<\/h2>\r\n<p>In the workplace, employee diversity can be a source of competitive advantage. Here are a few specific advantages:<\/p>\r\n<ul>\r\n\t<li>Leveraging a broad cross-cultural awareness to identify opportunities and avoid blind spots<\/li>\r\n\t<li>Increasing the productivity of employees who feel valued and have a sense of belonging<\/li>\r\n\t<li>Improving an organization\u2019s employer brand and, therefore, ability to recruit and retain talent<\/li>\r\n\t<li>Improving the market relevance and market value of a company\/organization<\/li>\r\n<\/ul>\r\n<section class=\"textbox example\">\r\n<h3>Apple's Health App<\/h3>\r\n<p>Consider <a href=\"https:\/\/www.apple.com\/ios\/health\/\" target=\"_blank\" rel=\"noopener\">Apple\u2019s Health App<\/a> which claims to allow you to \u201ckeep tabs on a wide array of data that matters to you\u2014from measurements of your blood pressure and blood glucose to records for your weight and reproductive health.\u201d Despite the promised capability to track reproductive health, the app was launched in 2014 without a tool for monitoring menstrual cycles in what was critiqued as a stereotypical case of gender blindness. TechCrunch writer Sarah Perez summarized the disconnect, noting that menstrual tracking is a key function that \u201croughly half the population would expect to see included in a comprehensive health tracking app.\u201d And as Perez noted<strong>,<\/strong> perhaps that\u2019s not surprising given that 80 percent of Apple\u2019s engineering staff is male.<\/p>\r\n<p>Perez concludes: \u201cthe issue with the Health app is a perfect example of how not having the right [gender] balance internally can actually impact innovations and technology developments.\u201d[footnote]Perez, Sarah. \"Apple Stops Ignoring Women\u2019s Health With iOS 9 HealthKit Update, Now Featuring Period Tracking.\" <em>Tech Crunch<\/em>. 9 Jun 2015. Web. 26 June 2018. https:\/\/techcrunch.com\/2015\/06\/09\/apple-stops-ignoring-womens-health-with-ios-9-healthkit-update-now-featuring-period-tracking[\/footnote] It took Apple over a year after the product\u2019s initial launch, to add the feature.<\/p>\r\n<\/section>\r\n<p>For a financial performance view, let\u2019s consider [pb_glossary id=\"2710\"]McKinsey &amp; Company\u2019s[\/pb_glossary] research on diversity in the workplace. In a 2023 report titled <em><a href=\"https:\/\/www.mckinsey.com\/featured-insights\/diversity-and-inclusion\/diversity-matters-even-more-the-case-for-holistic-impact#\/\" target=\"_blank\" rel=\"noopener\">Diversity Matters Even More<\/a><\/em>, McKinsey highlights the following findings, based on the composition of top management and boards:<\/p>\r\n<ul>\r\n\t<li style=\"font-weight: 400;\">Companies in the top quartile for racial and ethnic diversity are 39 percent more likely to have financial returns above their respective national industry medians.<\/li>\r\n\t<li style=\"font-weight: 400;\">Companies in the top quartile for gender diversity are 18 percent more likely to have financial returns above their respective national industry medians.<\/li>\r\n\t<li style=\"font-weight: 400;\">Companies in the bottom quartile both for gender and for ethnicity and race are statistically less likely to achieve above-average financial returns than the average companies in the data set (that is, bottom-quartile companies are lagging rather than merely not leading).<\/li>\r\n<\/ul>\r\n<p>In their 2023 publication, McKinsey again reported finding a positive, statistically significant correlation between executive team diversity and financial performance. Although correlation is not causation, the report notes that the relationship between diversity and performance that has persisted over time, across different industries and regions around the world.[footnote]Hunt, D. V., Dixon-Fyle, S., Huber, C., Mart\u00ednez M\u00e1rquez, M. D. M, Prince, S., and Thomas, A. \u201cDiversity Matters Even More: The Case for Holistic Impact.\u201d <em>McKinsey &amp; Company<\/em>. December 5, 2023. https:\/\/www.mckinsey.com\/featured-insights\/diversity-and-inclusion\/diversity-matters-even-more-the-case-for-holistic-impact[\/footnote] They also note that \"the business case is the strongest it has been since we\u2019ve been tracking and, for the first time in some areas, equitable representation is in sight. Further, a striking new finding is that leadership diversity is also convincingly associated with holistic growth ambitions, greater social impact, and more satisfied workforces.\"[footnote]Id.[\/footnote]<\/p>\r\n<section class=\"textbox tryIt\">\r\n<p>[ohm2_question height=\"500\"]14866[\/ohm2_question]<\/p>\r\n<\/section>","rendered":"<h2>Advantages of Employee Diversity<\/h2>\n<p>In the workplace, employee diversity can be a source of competitive advantage. Here are a few specific advantages:<\/p>\n<ul>\n<li>Leveraging a broad cross-cultural awareness to identify opportunities and avoid blind spots<\/li>\n<li>Increasing the productivity of employees who feel valued and have a sense of belonging<\/li>\n<li>Improving an organization\u2019s employer brand and, therefore, ability to recruit and retain talent<\/li>\n<li>Improving the market relevance and market value of a company\/organization<\/li>\n<\/ul>\n<section class=\"textbox example\">\n<h3>Apple&#8217;s Health App<\/h3>\n<p>Consider <a href=\"https:\/\/www.apple.com\/ios\/health\/\" target=\"_blank\" rel=\"noopener\">Apple\u2019s Health App<\/a> which claims to allow you to \u201ckeep tabs on a wide array of data that matters to you\u2014from measurements of your blood pressure and blood glucose to records for your weight and reproductive health.\u201d Despite the promised capability to track reproductive health, the app was launched in 2014 without a tool for monitoring menstrual cycles in what was critiqued as a stereotypical case of gender blindness. TechCrunch writer Sarah Perez summarized the disconnect, noting that menstrual tracking is a key function that \u201croughly half the population would expect to see included in a comprehensive health tracking app.\u201d And as Perez noted<strong>,<\/strong> perhaps that\u2019s not surprising given that 80 percent of Apple\u2019s engineering staff is male.<\/p>\n<p>Perez concludes: \u201cthe issue with the Health app is a perfect example of how not having the right [gender] balance internally can actually impact innovations and technology developments.\u201d<a class=\"footnote\" title=\"Perez, Sarah. &quot;Apple Stops Ignoring Women\u2019s Health With iOS 9 HealthKit Update, Now Featuring Period Tracking.&quot; Tech Crunch. 9 Jun 2015. Web. 26 June 2018. https:\/\/techcrunch.com\/2015\/06\/09\/apple-stops-ignoring-womens-health-with-ios-9-healthkit-update-now-featuring-period-tracking\" id=\"return-footnote-566-1\" href=\"#footnote-566-1\" aria-label=\"Footnote 1\"><sup class=\"footnote\">[1]<\/sup><\/a> It took Apple over a year after the product\u2019s initial launch, to add the feature.<\/p>\n<\/section>\n<p>For a financial performance view, let\u2019s consider <a class=\"glossary-term\" aria-haspopup=\"dialog\" aria-describedby=\"definition\" href=\"#term_566_2710\">McKinsey &amp; Company\u2019s<\/a> research on diversity in the workplace. In a 2023 report titled <em><a href=\"https:\/\/www.mckinsey.com\/featured-insights\/diversity-and-inclusion\/diversity-matters-even-more-the-case-for-holistic-impact#\/\" target=\"_blank\" rel=\"noopener\">Diversity Matters Even More<\/a><\/em>, McKinsey highlights the following findings, based on the composition of top management and boards:<\/p>\n<ul>\n<li style=\"font-weight: 400;\">Companies in the top quartile for racial and ethnic diversity are 39 percent more likely to have financial returns above their respective national industry medians.<\/li>\n<li style=\"font-weight: 400;\">Companies in the top quartile for gender diversity are 18 percent more likely to have financial returns above their respective national industry medians.<\/li>\n<li style=\"font-weight: 400;\">Companies in the bottom quartile both for gender and for ethnicity and race are statistically less likely to achieve above-average financial returns than the average companies in the data set (that is, bottom-quartile companies are lagging rather than merely not leading).<\/li>\n<\/ul>\n<p>In their 2023 publication, McKinsey again reported finding a positive, statistically significant correlation between executive team diversity and financial performance. Although correlation is not causation, the report notes that the relationship between diversity and performance that has persisted over time, across different industries and regions around the world.<a class=\"footnote\" title=\"Hunt, D. V., Dixon-Fyle, S., Huber, C., Mart\u00ednez M\u00e1rquez, M. D. M, Prince, S., and Thomas, A. \u201cDiversity Matters Even More: The Case for Holistic Impact.\u201d McKinsey &amp; Company. December 5, 2023. https:\/\/www.mckinsey.com\/featured-insights\/diversity-and-inclusion\/diversity-matters-even-more-the-case-for-holistic-impact\" id=\"return-footnote-566-2\" href=\"#footnote-566-2\" aria-label=\"Footnote 2\"><sup class=\"footnote\">[2]<\/sup><\/a> They also note that &#8220;the business case is the strongest it has been since we\u2019ve been tracking and, for the first time in some areas, equitable representation is in sight. Further, a striking new finding is that leadership diversity is also convincingly associated with holistic growth ambitions, greater social impact, and more satisfied workforces.&#8221;<a class=\"footnote\" title=\"Id.\" id=\"return-footnote-566-3\" href=\"#footnote-566-3\" aria-label=\"Footnote 3\"><sup class=\"footnote\">[3]<\/sup><\/a><\/p>\n<section class=\"textbox tryIt\">\n<iframe loading=\"lazy\" id=\"ohm14866\" class=\"resizable\" src=\"https:\/\/ohm.one.lumenlearning.com\/multiembedq.php?id=14866&theme=lumen&iframe_resize_id=ohm14866&source=tnh&show_question_numbers\" width=\"100%\" height=\"500\"><\/iframe><br \/>\n<\/section>\n<hr class=\"before-footnotes clear\" \/><div class=\"footnotes\"><ol><li id=\"footnote-566-1\">Perez, Sarah. \"Apple Stops Ignoring Women\u2019s Health With iOS 9 HealthKit Update, Now Featuring Period Tracking.\" <em>Tech Crunch<\/em>. 9 Jun 2015. Web. 26 June 2018. https:\/\/techcrunch.com\/2015\/06\/09\/apple-stops-ignoring-womens-health-with-ios-9-healthkit-update-now-featuring-period-tracking <a href=\"#return-footnote-566-1\" class=\"return-footnote\" aria-label=\"Return to footnote 1\">&crarr;<\/a><\/li><li id=\"footnote-566-2\">Hunt, D. V., Dixon-Fyle, S., Huber, C., Mart\u00ednez M\u00e1rquez, M. D. M, Prince, S., and Thomas, A. \u201cDiversity Matters Even More: The Case for Holistic Impact.\u201d <em>McKinsey &amp; Company<\/em>. December 5, 2023. https:\/\/www.mckinsey.com\/featured-insights\/diversity-and-inclusion\/diversity-matters-even-more-the-case-for-holistic-impact <a href=\"#return-footnote-566-2\" class=\"return-footnote\" aria-label=\"Return to footnote 2\">&crarr;<\/a><\/li><li id=\"footnote-566-3\">Id. <a href=\"#return-footnote-566-3\" class=\"return-footnote\" aria-label=\"Return to footnote 3\">&crarr;<\/a><\/li><\/ol><\/div><div class=\"glossary\"><span class=\"screen-reader-text\" id=\"definition\">definition<\/span><template id=\"term_566_2710\"><div class=\"glossary__definition\" role=\"dialog\" data-id=\"term_566_2710\"><div tabindex=\"-1\"><p>McKinsey &amp; Company is a global management consulting firm that serves a wide range of sectors, including businesses, governments, non-governmental organizations, and not-for-profits. The firm is renowned for providing strategic advice to help organizations address complex challenges, improve performance, and maximize their growth potential. McKinsey is also known for its research and analysis on economic and business trends.<\/p>\n<\/div><button><span aria-hidden=\"true\">&times;<\/span><span class=\"screen-reader-text\">Close definition<\/span><\/button><\/div><\/template><\/div>","protected":false},"author":9,"menu_order":4,"template":"","meta":{"_candela_citation":"[{\"type\":\"original\",\"description\":\"Advantages of Employee Diversity\",\"author\":\"Nina Burokas\",\"organization\":\"Lumen Learning\",\"url\":\"\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"\"},{\"type\":\"cc\",\"description\":\"hands\",\"author\":\"rawpixel\",\"organization\":\"Pixabay\",\"url\":\"https:\/\/pixabay.com\/en\/man-people-achievement-african-3230661\/\",\"project\":\"\",\"license\":\"cc0\",\"license_terms\":\"\"}]","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"part":561,"module-header":"learn_it","content_attributions":[{"type":"original","description":"Advantages of Employee Diversity","author":"Nina Burokas","organization":"Lumen Learning","url":"","project":"","license":"cc-by","license_terms":""},{"type":"cc","description":"hands","author":"rawpixel","organization":"Pixabay","url":"https:\/\/pixabay.com\/en\/man-people-achievement-african-3230661\/","project":"","license":"cc0","license_terms":""}],"internal_book_links":[],"video_content":null,"cc_video_embed_content":{"cc_scripts":"","media_targets":[]},"try_it_collection":null,"_links":{"self":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/566"}],"collection":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/wp\/v2\/users\/9"}],"version-history":[{"count":12,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/566\/revisions"}],"predecessor-version":[{"id":5155,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/566\/revisions\/5155"}],"part":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/parts\/561"}],"metadata":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/566\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/wp\/v2\/media?parent=566"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapter-type?post=566"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/wp\/v2\/contributor?post=566"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/wp\/v2\/license?post=566"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}