{"id":509,"date":"2023-09-21T18:31:06","date_gmt":"2023-09-21T18:31:06","guid":{"rendered":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/chapter\/product-launch\/"},"modified":"2025-10-15T07:47:38","modified_gmt":"2025-10-15T07:47:38","slug":"product-launch","status":"publish","type":"chapter","link":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/chapter\/product-launch\/","title":{"raw":"Learn It 9.1.4 Social Media Marketing","rendered":"Learn It 9.1.4 Social Media Marketing"},"content":{"raw":"<h2>Promoting Products<\/h2>\r\n<p>A key reason businesses use social media is to bring attention to a new or existing product. Using social media for this purpose can be less expensive than traditional [pb_glossary id=\"3119\"]advertising[\/pb_glossary] methods companies can usually reach a large audience immediately. Using social media before a product's launch can help generate excitement for the upcoming product and get the attention of potential new customers.<\/p>\r\n<p>Canva, a social media marketing blog, describes various tactics when announcing a product launch:[footnote]Jose, Maria. \"10 tactics for launching on social media and generating buzz, inspired by companies who've done it.\" <em>Canva<\/em>. Web. 15 July 2018. https:\/\/www.canva.com\/learn\/10-tactics-for-launching-a-product-using-social-media[\/footnote]<\/p>\r\n<ul>\r\n\t<li style=\"font-weight: 400;\"><strong>Design a hashtag.<\/strong> By using a hashtag, you can create a central \"hub\" for all posts about your new product. People posting about the product can also use this hashtag, which increases the reach of the product.<\/li>\r\n\t<li style=\"font-weight: 400;\"><strong>Organize a countdown.<\/strong>\u00a0Countdowns can increase interest over a period of time. As you release messages on a schedule, it gives more people the opportunity to get excited and ready for the product by the time it is released.<\/li>\r\n\t<li style=\"font-weight: 400;\"><strong>Develop consistency across platforms<\/strong>. The look and feel of a Facebook post should be roughly similar to something on Pinterest or Snapchat. While this is important across all social media messaging, it's particularly important when launching something new. If your messaging is inconsistent, people might get confused about what exactly is being released.<\/li>\r\n\t<li style=\"font-weight: 400;\"><strong>Have a clear call to action.<\/strong>\u00a0As with good web design, a social media message should be easy to interpret. You want your audience to have all the information they need to either further interact with your social media campaign or have the information they need to get your product.<\/li>\r\n<\/ul>\r\n<p>Even existing products can benefit from promotion on social media. But for any product promotion two key questions are:<\/p>\r\n<ol>\r\n\t<li style=\"font-weight: 400;\">Is the message or post authentic?<\/li>\r\n\t<li style=\"font-weight: 400;\">How easy have they made it to interact?<\/li>\r\n<\/ol>\r\n<section class=\"textbox example\">\r\n<h3>Chipotle x Corn Kid[footnote]Bredava, Anna. \u201c20 Awesome Examples Of Social Media Marketing.\u201d <em>Search Engine Journal<\/em>. March 25, 2024. https:\/\/www.searchenginejournal.com\/social-media-marketing-examples\/380202[\/footnote]<\/h3>\r\n<p>When 7-year-old Tariq (Corn Kid) went viral on TikTok for his love of corn, Chipotle saw an opportunity to promote its roasted chili-corn salsa. Chipotle arranged a collaboration with Corn Kid ordering his favorite food at Chipotle. The resulting TikTok video was viewed more than 59.6 million times, shared over 266,500 times, and liked over 9 million times.<\/p>\r\n\r\n[caption id=\"attachment_4629\" align=\"aligncenter\" width=\"503\"]<img class=\"wp-image-4629 size-full\" src=\"https:\/\/content-cdn.one.lumenlearning.com\/wp-content\/uploads\/sites\/35\/2023\/09\/25174501\/Screenshot-2024-07-25-134143.jpg\" alt=\"The Corn Kid orders corn at Chipotle\" width=\"503\" height=\"897\" \/> Figure 1. The Corn Kid ordering corn at Chipotle in a TikTok video[\/caption]\r\n\r\n<p>You can view the <a href=\"https:\/\/www.tiktok.com\/@chipotle\/video\/7136280178828823851\">Chipotle x Corn Kid video on TikTok<\/a> and the <a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/Transcripts\/Waitforit%23corn_transcript.txt\" target=\"_blank\" rel=\"noopener\">transcript for \"Wait for it #corn\" here (opens in new window).<\/a><\/p>\r\n<\/section>\r\n<h2>Advertising a Sale<\/h2>\r\n<p>Considerations for announcing a sale or event are similar to announcing new products. You want to create interest and excitement around the sale. You can do this by either spotlighting the size of the sale or savings or highlighting the reason for the sale: for example, you can highlight a big fifty percent off blow-out sale or you can highlight back-to-school savings.<\/p>\r\n<p>Of course, these aren't the only types of sales, but these are the typical ways you would frame a sale.<\/p>\r\n<section class=\"textbox example\">\r\n<h3>Small Business Saturday[footnote]Arora, Rohit. \u201cSmall Business Saturday: An Important Holiday That Isn\u2019t A Day Off.\u201d <em>Forbes<\/em>. November 28, 2022. https:\/\/www.forbes.com\/sites\/rohitarora\/2022\/11\/25\/small-business-saturday-an-important-holiday-that-isnt-a-day-off\/?sh=699f32ab7fbe[\/footnote]<\/h3>\r\n<p>Perhaps one of the biggest sales of the year is any company's Black Friday sale. Black Friday is the day following Thanksgiving Day in the U.S., marked by significant discounts and promotional sales in retail stores and online. It traditionally signals the start of the holiday shopping season. [pb_glossary id=\"2971\"]American Express[\/pb_glossary] created Small Business Saturday in 2010 to encourage shoppers to support local and small businesses during the holiday season, particularly the day after Black Friday.<\/p>\r\n<p>The Small Business Administration cosponsors Small Business Saturday and promotes the hashtag #ShopSmall to support small businesses.<\/p>\r\n\r\n[caption id=\"attachment_4631\" align=\"aligncenter\" width=\"836\"]<img class=\"size-full wp-image-4631\" src=\"https:\/\/content-cdn.one.lumenlearning.com\/wp-content\/uploads\/sites\/35\/2023\/09\/25175337\/Screenshot-2024-07-25-135037.jpg\" alt=\"The image is an Instagram post by &quot;hopelatinas&quot; featuring a promotion for &quot;Shop Small Saturday.&quot; The post highlights a small business named &quot;Earthy Corazon&quot; and provides the following details: Small Business: Earthy Corazon\r\nWhat they Sell: Candles, Bodycare, &amp; Essential Oils\r\nWhere you can find them: Earthycorazon.com. The post includes a caption encouraging support for small Latina businesses, particularly for the holiday season. It emphasizes the importance of empowering Latina entrepreneurs and contributing to community growth. The hashtags used are #ShopSmall, #SupportLatinaBusinesses, and #LatinaEntrepreneur.\" width=\"836\" height=\"746\" \/> Figure 2. Nonprofit Hope Latinas promoted Small Business Saturday on Instagram.[\/caption]\r\n\r\n<p>You can view the <a href=\"https:\/\/www.instagram.com\/reel\/C0E48pepB-P\/\">Hope Latinas post on Instagram<\/a> and the <a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/Transcripts\/Join%40HOPElatinasincelebrating%23ShopSmallSaturdaybysupportingsmallLatinabusinesses!_transcript.txt\" target=\"_blank\" rel=\"noopener\">transcript for \"Join @HOPElatinas in celebrating #ShopSmallSaturday by supporting small Latina businesses!\" here (opens in new window).<\/a><\/p>\r\n<\/section>\r\n<section class=\"textbox tryIt\">\r\n<p>[ohm2_question height=\"500\"]14832[\/ohm2_question][ohm2_question height=\"500\"]14833[\/ohm2_question][ohm2_question height=\"500\"]14834[\/ohm2_question]<\/p>\r\n<\/section>","rendered":"<h2>Promoting Products<\/h2>\n<p>A key reason businesses use social media is to bring attention to a new or existing product. Using social media for this purpose can be less expensive than traditional <a class=\"glossary-term\" aria-haspopup=\"dialog\" aria-describedby=\"definition\" href=\"#term_509_3119\">advertising<\/a> methods companies can usually reach a large audience immediately. Using social media before a product&#8217;s launch can help generate excitement for the upcoming product and get the attention of potential new customers.<\/p>\n<p>Canva, a social media marketing blog, describes various tactics when announcing a product launch:<a class=\"footnote\" title=\"Jose, Maria. &quot;10 tactics for launching on social media and generating buzz, inspired by companies who've done it.&quot; Canva. Web. 15 July 2018. https:\/\/www.canva.com\/learn\/10-tactics-for-launching-a-product-using-social-media\" id=\"return-footnote-509-1\" href=\"#footnote-509-1\" aria-label=\"Footnote 1\"><sup class=\"footnote\">[1]<\/sup><\/a><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><strong>Design a hashtag.<\/strong> By using a hashtag, you can create a central &#8220;hub&#8221; for all posts about your new product. People posting about the product can also use this hashtag, which increases the reach of the product.<\/li>\n<li style=\"font-weight: 400;\"><strong>Organize a countdown.<\/strong>\u00a0Countdowns can increase interest over a period of time. As you release messages on a schedule, it gives more people the opportunity to get excited and ready for the product by the time it is released.<\/li>\n<li style=\"font-weight: 400;\"><strong>Develop consistency across platforms<\/strong>. The look and feel of a Facebook post should be roughly similar to something on Pinterest or Snapchat. While this is important across all social media messaging, it&#8217;s particularly important when launching something new. If your messaging is inconsistent, people might get confused about what exactly is being released.<\/li>\n<li style=\"font-weight: 400;\"><strong>Have a clear call to action.<\/strong>\u00a0As with good web design, a social media message should be easy to interpret. You want your audience to have all the information they need to either further interact with your social media campaign or have the information they need to get your product.<\/li>\n<\/ul>\n<p>Even existing products can benefit from promotion on social media. But for any product promotion two key questions are:<\/p>\n<ol>\n<li style=\"font-weight: 400;\">Is the message or post authentic?<\/li>\n<li style=\"font-weight: 400;\">How easy have they made it to interact?<\/li>\n<\/ol>\n<section class=\"textbox example\">\n<h3>Chipotle x Corn Kid<a class=\"footnote\" title=\"Bredava, Anna. \u201c20 Awesome Examples Of Social Media Marketing.\u201d Search Engine Journal. March 25, 2024. https:\/\/www.searchenginejournal.com\/social-media-marketing-examples\/380202\" id=\"return-footnote-509-2\" href=\"#footnote-509-2\" aria-label=\"Footnote 2\"><sup class=\"footnote\">[2]<\/sup><\/a><\/h3>\n<p>When 7-year-old Tariq (Corn Kid) went viral on TikTok for his love of corn, Chipotle saw an opportunity to promote its roasted chili-corn salsa. Chipotle arranged a collaboration with Corn Kid ordering his favorite food at Chipotle. The resulting TikTok video was viewed more than 59.6 million times, shared over 266,500 times, and liked over 9 million times.<\/p>\n<figure id=\"attachment_4629\" aria-describedby=\"caption-attachment-4629\" style=\"width: 503px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-4629 size-full\" src=\"https:\/\/content-cdn.one.lumenlearning.com\/wp-content\/uploads\/sites\/35\/2023\/09\/25174501\/Screenshot-2024-07-25-134143.jpg\" alt=\"The Corn Kid orders corn at Chipotle\" width=\"503\" height=\"897\" srcset=\"https:\/\/content-cdn.one.lumenlearning.com\/wp-content\/uploads\/sites\/35\/2023\/09\/25174501\/Screenshot-2024-07-25-134143.jpg 503w, https:\/\/content-cdn.one.lumenlearning.com\/wp-content\/uploads\/sites\/35\/2023\/09\/25174501\/Screenshot-2024-07-25-134143-168x300.jpg 168w, https:\/\/content-cdn.one.lumenlearning.com\/wp-content\/uploads\/sites\/35\/2023\/09\/25174501\/Screenshot-2024-07-25-134143-65x116.jpg 65w, https:\/\/content-cdn.one.lumenlearning.com\/wp-content\/uploads\/sites\/35\/2023\/09\/25174501\/Screenshot-2024-07-25-134143-225x401.jpg 225w, https:\/\/content-cdn.one.lumenlearning.com\/wp-content\/uploads\/sites\/35\/2023\/09\/25174501\/Screenshot-2024-07-25-134143-350x624.jpg 350w\" sizes=\"(max-width: 503px) 100vw, 503px\" \/><figcaption id=\"caption-attachment-4629\" class=\"wp-caption-text\">Figure 1. The Corn Kid ordering corn at Chipotle in a TikTok video<\/figcaption><\/figure>\n<p>You can view the <a href=\"https:\/\/www.tiktok.com\/@chipotle\/video\/7136280178828823851\">Chipotle x Corn Kid video on TikTok<\/a> and the <a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/Transcripts\/Waitforit%23corn_transcript.txt\" target=\"_blank\" rel=\"noopener\">transcript for &#8220;Wait for it #corn&#8221; here (opens in new window).<\/a><\/p>\n<\/section>\n<h2>Advertising a Sale<\/h2>\n<p>Considerations for announcing a sale or event are similar to announcing new products. You want to create interest and excitement around the sale. You can do this by either spotlighting the size of the sale or savings or highlighting the reason for the sale: for example, you can highlight a big fifty percent off blow-out sale or you can highlight back-to-school savings.<\/p>\n<p>Of course, these aren&#8217;t the only types of sales, but these are the typical ways you would frame a sale.<\/p>\n<section class=\"textbox example\">\n<h3>Small Business Saturday<a class=\"footnote\" title=\"Arora, Rohit. \u201cSmall Business Saturday: An Important Holiday That Isn\u2019t A Day Off.\u201d Forbes. November 28, 2022. https:\/\/www.forbes.com\/sites\/rohitarora\/2022\/11\/25\/small-business-saturday-an-important-holiday-that-isnt-a-day-off\/?sh=699f32ab7fbe\" id=\"return-footnote-509-3\" href=\"#footnote-509-3\" aria-label=\"Footnote 3\"><sup class=\"footnote\">[3]<\/sup><\/a><\/h3>\n<p>Perhaps one of the biggest sales of the year is any company&#8217;s Black Friday sale. Black Friday is the day following Thanksgiving Day in the U.S., marked by significant discounts and promotional sales in retail stores and online. It traditionally signals the start of the holiday shopping season. <a class=\"glossary-term\" aria-haspopup=\"dialog\" aria-describedby=\"definition\" href=\"#term_509_2971\">American Express<\/a> created Small Business Saturday in 2010 to encourage shoppers to support local and small businesses during the holiday season, particularly the day after Black Friday.<\/p>\n<p>The Small Business Administration cosponsors Small Business Saturday and promotes the hashtag #ShopSmall to support small businesses.<\/p>\n<figure id=\"attachment_4631\" aria-describedby=\"caption-attachment-4631\" style=\"width: 836px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4631\" src=\"https:\/\/content-cdn.one.lumenlearning.com\/wp-content\/uploads\/sites\/35\/2023\/09\/25175337\/Screenshot-2024-07-25-135037.jpg\" alt=\"The image is an Instagram post by &quot;hopelatinas&quot; featuring a promotion for &quot;Shop Small Saturday.&quot; The post highlights a small business named &quot;Earthy Corazon&quot; and provides the following details: Small Business: Earthy Corazon  What they Sell: Candles, Bodycare, &amp; Essential Oils  Where you can find them: Earthycorazon.com. The post includes a caption encouraging support for small Latina businesses, particularly for the holiday season. It emphasizes the importance of empowering Latina entrepreneurs and contributing to community growth. The hashtags used are #ShopSmall, #SupportLatinaBusinesses, and #LatinaEntrepreneur.\" width=\"836\" height=\"746\" srcset=\"https:\/\/content-cdn.one.lumenlearning.com\/wp-content\/uploads\/sites\/35\/2023\/09\/25175337\/Screenshot-2024-07-25-135037.jpg 836w, https:\/\/content-cdn.one.lumenlearning.com\/wp-content\/uploads\/sites\/35\/2023\/09\/25175337\/Screenshot-2024-07-25-135037-300x268.jpg 300w, https:\/\/content-cdn.one.lumenlearning.com\/wp-content\/uploads\/sites\/35\/2023\/09\/25175337\/Screenshot-2024-07-25-135037-768x685.jpg 768w, https:\/\/content-cdn.one.lumenlearning.com\/wp-content\/uploads\/sites\/35\/2023\/09\/25175337\/Screenshot-2024-07-25-135037-65x58.jpg 65w, https:\/\/content-cdn.one.lumenlearning.com\/wp-content\/uploads\/sites\/35\/2023\/09\/25175337\/Screenshot-2024-07-25-135037-225x201.jpg 225w, https:\/\/content-cdn.one.lumenlearning.com\/wp-content\/uploads\/sites\/35\/2023\/09\/25175337\/Screenshot-2024-07-25-135037-350x312.jpg 350w\" sizes=\"(max-width: 836px) 100vw, 836px\" \/><figcaption id=\"caption-attachment-4631\" class=\"wp-caption-text\">Figure 2. Nonprofit Hope Latinas promoted Small Business Saturday on Instagram.<\/figcaption><\/figure>\n<p>You can view the <a href=\"https:\/\/www.instagram.com\/reel\/C0E48pepB-P\/\">Hope Latinas post on Instagram<\/a> and the <a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/Transcripts\/Join%40HOPElatinasincelebrating%23ShopSmallSaturdaybysupportingsmallLatinabusinesses!_transcript.txt\" target=\"_blank\" rel=\"noopener\">transcript for &#8220;Join @HOPElatinas in celebrating #ShopSmallSaturday by supporting small Latina businesses!&#8221; here (opens in new window).<\/a><\/p>\n<\/section>\n<section class=\"textbox tryIt\">\n<p><iframe loading=\"lazy\" id=\"ohm14832\" class=\"resizable\" src=\"https:\/\/ohm.one.lumenlearning.com\/multiembedq.php?id=14832&theme=lumen&iframe_resize_id=ohm14832&source=tnh&show_question_numbers\" width=\"100%\" height=\"500\"><\/iframe><iframe loading=\"lazy\" id=\"ohm14833\" class=\"resizable\" src=\"https:\/\/ohm.one.lumenlearning.com\/multiembedq.php?id=14833&theme=lumen&iframe_resize_id=ohm14833&source=tnh&show_question_numbers\" width=\"100%\" height=\"500\"><\/iframe><iframe loading=\"lazy\" id=\"ohm14834\" class=\"resizable\" src=\"https:\/\/ohm.one.lumenlearning.com\/multiembedq.php?id=14834&theme=lumen&iframe_resize_id=ohm14834&source=tnh&show_question_numbers\" width=\"100%\" height=\"500\"><\/iframe><\/p>\n<\/section>\n<hr class=\"before-footnotes clear\" \/><div class=\"footnotes\"><ol><li id=\"footnote-509-1\">Jose, Maria. \"10 tactics for launching on social media and generating buzz, inspired by companies who've done it.\" <em>Canva<\/em>. Web. 15 July 2018. https:\/\/www.canva.com\/learn\/10-tactics-for-launching-a-product-using-social-media <a href=\"#return-footnote-509-1\" class=\"return-footnote\" aria-label=\"Return to footnote 1\">&crarr;<\/a><\/li><li id=\"footnote-509-2\">Bredava, Anna. \u201c20 Awesome Examples Of Social Media Marketing.\u201d <em>Search Engine Journal<\/em>. March 25, 2024. https:\/\/www.searchenginejournal.com\/social-media-marketing-examples\/380202 <a href=\"#return-footnote-509-2\" class=\"return-footnote\" aria-label=\"Return to footnote 2\">&crarr;<\/a><\/li><li id=\"footnote-509-3\">Arora, Rohit. \u201cSmall Business Saturday: An Important Holiday That Isn\u2019t A Day Off.\u201d <em>Forbes<\/em>. November 28, 2022. https:\/\/www.forbes.com\/sites\/rohitarora\/2022\/11\/25\/small-business-saturday-an-important-holiday-that-isnt-a-day-off\/?sh=699f32ab7fbe <a href=\"#return-footnote-509-3\" class=\"return-footnote\" aria-label=\"Return to footnote 3\">&crarr;<\/a><\/li><\/ol><\/div><div class=\"glossary\"><span class=\"screen-reader-text\" id=\"definition\">definition<\/span><template id=\"term_509_3119\"><div class=\"glossary__definition\" role=\"dialog\" data-id=\"term_509_3119\"><div tabindex=\"-1\"><p>Advertising is the activity of promoting products, services, or ideas through paid announcements in various public media channels.<\/p>\n<\/div><button><span aria-hidden=\"true\">&times;<\/span><span class=\"screen-reader-text\">Close definition<\/span><\/button><\/div><\/template><template id=\"term_509_2971\"><div class=\"glossary__definition\" role=\"dialog\" data-id=\"term_509_2971\"><div tabindex=\"-1\"><p>American Express is a multinational financial services corporation known for its credit card, charge card, and traveler's cheque businesses.<\/p>\n<\/div><button><span aria-hidden=\"true\">&times;<\/span><span class=\"screen-reader-text\">Close definition<\/span><\/button><\/div><\/template><\/div>","protected":false},"author":9,"menu_order":6,"template":"","meta":{"_candela_citation":"[{\"type\":\"original\",\"description\":\"Product Launch; Spotlight Products; Sales and Events\",\"author\":\"Freedom Learning Group\",\"organization\":\"Lumen Learning\",\"url\":\"\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"\"},{\"type\":\"copyrighted_video\",\"description\":\"Corn Kid\",\"author\":\"\",\"organization\":\"Chipotle\",\"url\":\"https:\/\/www.tiktok.com\/@chipotle\/video\/7136280178828823851\",\"project\":\"\",\"license\":\"arr\",\"license_terms\":\"\"},{\"type\":\"copyrighted_video\",\"description\":\"Shop Latina Owned\",\"author\":\"\",\"organization\":\"Hope Latinas\",\"url\":\"https:\/\/www.instagram.com\/reel\/C0E48pepB-P\/\",\"project\":\"\",\"license\":\"arr\",\"license_terms\":\"\"}]","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"part":491,"module-header":"learn_it","content_attributions":[{"type":"original","description":"Product Launch; Spotlight Products; Sales and Events","author":"Freedom Learning Group","organization":"Lumen Learning","url":"","project":"","license":"cc-by","license_terms":""},{"type":"copyrighted_video","description":"Corn Kid","author":"","organization":"Chipotle","url":"https:\/\/www.tiktok.com\/@chipotle\/video\/7136280178828823851","project":"","license":"arr","license_terms":""},{"type":"copyrighted_video","description":"Shop Latina Owned","author":"","organization":"Hope Latinas","url":"https:\/\/www.instagram.com\/reel\/C0E48pepB-P\/","project":"","license":"arr","license_terms":""}],"internal_book_links":[],"video_content":null,"cc_video_embed_content":{"cc_scripts":"","media_targets":[]},"try_it_collection":null,"_links":{"self":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/509"}],"collection":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/wp\/v2\/users\/9"}],"version-history":[{"count":24,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/509\/revisions"}],"predecessor-version":[{"id":4504,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/509\/revisions\/4504"}],"part":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/parts\/491"}],"metadata":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/509\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/wp\/v2\/media?parent=509"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapter-type?post=509"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/wp\/v2\/contributor?post=509"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/wp\/v2\/license?post=509"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}