{"id":322,"date":"2023-09-20T00:27:53","date_gmt":"2023-09-20T00:27:53","guid":{"rendered":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/chapter\/introduction-to-informal-reports\/"},"modified":"2024-07-23T21:25:43","modified_gmt":"2024-07-23T21:25:43","slug":"introduction-to-informal-reports","status":"publish","type":"chapter","link":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/chapter\/introduction-to-informal-reports\/","title":{"raw":"Learn It 6.2.3 Informal Reports","rendered":"Learn It 6.2.3 Informal Reports"},"content":{"raw":"<h2>Organizing based on Audience Analysis<\/h2>\r\n<p>Reports require you to analyze the audience the same way that you would for any written communication. The difference lies in the depth of information needed. Thinking about your audience, or the stakeholders, is one of the most important aspects when creating a report. Remember to consider [pb_glossary id=\"2264\"]direct[\/pb_glossary], [pb_glossary id=\"2265\"]indirect[\/pb_glossary], and [pb_glossary id=\"2266\"]remote stakeholders[\/pb_glossary].<\/p>\r\n<p>To determine which types of sections you should use in your informal report, think about the purpose of the report. These sections can take inspiration from the standardized sections used in formal reports as they relate to the needs of your audience.<\/p>\r\n<h2>Organizing for Neutral or Positive Reactions<\/h2>\r\n\r\n[caption id=\"attachment_3929\" align=\"aligncenter\" width=\"393\"]<img class=\"wp-image-3929\" style=\"margin-bottom: 10px;\" src=\"https:\/\/content-cdn.one.lumenlearning.com\/wp-content\/uploads\/sites\/35\/2023\/09\/01214842\/6.2.3L.Diagram-1.png\" alt=\"This page is a suggested template for an informational report. The template is formatted with a large font title at the top of the page followed by three sections. The text of the title is &quot;Informational Report&quot; and the other sections are titled &quot;Introduction\/ Background&quot;, &quot;Facts\/Findings&quot;, and &quot;Summary.&quot;\" width=\"393\" height=\"509\" \/> Figure 1. Informational Report Organization[\/caption]\r\n\r\n<p>If your audience, for example, is expected to react neutrally or positively to your message, then your conclusion or recommendation should be offered <strong>near the beginning<\/strong> of the report.<\/p>\r\n<ol>\r\n\t<li>First, you would write the introduction, background, or problem section.<\/li>\r\n\t<li>Next, come your conclusions or recommendations. These are backed up by the support or reasons section, which details facts, data, or findings.<\/li>\r\n\t<li>The final section is typically some sort of further discussion, analysis, or summary.<\/li>\r\n<\/ol>\r\n<p>Remember that introducing these sections with a descriptive heading can help your readers, especially if the sections consist of multiple paragraphs.<\/p>\r\n<h2>Organizing for Negative Reactions<\/h2>\r\n<p>If the audience is expected to react negatively to your message, then the conclusion or recommendation is offered <strong>towards the end<\/strong> of the report. This alternate organization allows the reader to reach a similar conclusion to yours after reviewing the research and logic offered.<\/p>\r\n<ol>\r\n\t<li>First, you would write your introduction, background, or problem.<\/li>\r\n\t<li>The next section will be the support or reasons section, which details facts, data, or findings that led you to your conclusion.<\/li>\r\n\t<li>Next, you would include a discussion, analysis, or summary. This section is where the logical or emotional arguments that may influence the reader\u2019s understanding are made.<\/li>\r\n\t<li>Your report then concludes with your conclusions or recommendations.<\/li>\r\n<\/ol>\r\n<p>Remember that introducing these sections with a descriptive heading can help your readers, especially if the sections consist of multiple paragraphs.<\/p>\r\n\r\n[caption id=\"attachment_7300\" align=\"aligncenter\" width=\"700\"]<img class=\"wp-image-7300\" style=\"margin-bottom: 10px;\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2785\/2018\/04\/25222010\/Reports_AnalyticalReportOrganization_update-1024x633.png\" alt=\"In the form of pages, these are suggested templates for an analytical report for a neutral audience and an analytical report for a negative audience. The templates are formatted with a large font title at the top of the page followed by four sections. the other sections are titled &quot;Introduction\/ Background&quot;, &quot;Facts\/Findings&quot;, &quot;Recommendations&quot; and &quot;Summary&quot;. In the negative outline, &quot;Facts\/Findings&quot; comes before &quot;Recommendations.&quot; In the neutral outline, &quot;Recommendations&quot; comes before &quot;Facts\/Findings.&quot;\" width=\"700\" height=\"433\" \/> Figure 2.\u00a0Analytical Report Organization[\/caption]\r\n\r\n<h2>Formatting the Report<\/h2>\r\n<p>While informal reports may not use extensive or standardized labeling of sections, nor do they have a required length of individual sections, each section has a unique purpose. However, these \"sections\" may be a couple of paragraphs rather than fully separated sections with their own headings.\u00a0 As the report starts to exceed a page or two, headings will provide a tremendous benefit to the reader, and you, as the reader will better understand and retain your main ideas.<\/p>\r\n<section class=\"textbox example\">\r\n<div>\r\n<h3>A Quick Comparison: Using Headings?<\/h3>\r\n<p>Take a look at these two sample texts to compare the structure of an informal report without headings and an informal report that uses headings. Note that these examples only show the formatting of a report, not the ideal way to write one.<\/p>\r\n<table style=\"border-collapse: collapse; width: 100%; margin-bottom: 20px;\" border=\"1\">\r\n<thead>\r\n<tr style=\"height: 15px;\">\r\n<th style=\"width: 50%; height: 15px;\">No Headings<\/th>\r\n<th style=\"width: 50%; height: 15px;\">Using Headings<\/th>\r\n<\/tr>\r\n<\/thead>\r\n<tbody>\r\n<tr style=\"height: 280px;\">\r\n<td style=\"width: 50%; height: 280px; vertical-align: top;\">\r\n<p>&nbsp;<\/p>\r\n<p>General Store is opening a new location in Q4 of this upcoming year. There are three potential locations for this new store.<\/p>\r\n<p>In my research, I found that location one is in a poorly trafficked area, but is more affordable. Location two is in a highly trafficked area, but is out of the current budget. Location three is just right.<\/p>\r\n<p>After this research, I can conclude that General Store should open its new store at location three.<\/p>\r\n<\/td>\r\n<td style=\"width: 50%; height: 280px; vertical-align: top;\">\r\n<h4>Background<\/h4>\r\n<p>General Store is opening a new location in Q4 of this upcoming year. There are three potential locations for this new store.<\/p>\r\n<h4>Findings<\/h4>\r\n<p>Location one is in a poorly trafficked area, but is more affordable. Location two is in a highly trafficked area, but is out of the current budget. Location three is just right.<\/p>\r\n<h4>Recommendation<\/h4>\r\n<p>General Store should open its new store at location three.<\/p>\r\n<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<p>Headings can be a useful tool for helping your readers navigate directly to the information they want. Notice that the headings catch your reader's eye much more easily than phrases such as \"in my research . . . \"<\/p>\r\n<\/div>\r\n<\/section>\r\n<section class=\"textbox tryIt\">[ohm2_question height=\"500\"]14758[\/ohm2_question]<\/section>","rendered":"<h2>Organizing based on Audience Analysis<\/h2>\n<p>Reports require you to analyze the audience the same way that you would for any written communication. The difference lies in the depth of information needed. Thinking about your audience, or the stakeholders, is one of the most important aspects when creating a report. Remember to consider <a class=\"glossary-term\" aria-haspopup=\"dialog\" aria-describedby=\"definition\" href=\"#term_322_2264\">direct<\/a>, <a class=\"glossary-term\" aria-haspopup=\"dialog\" aria-describedby=\"definition\" href=\"#term_322_2265\">indirect<\/a>, and <a class=\"glossary-term\" aria-haspopup=\"dialog\" aria-describedby=\"definition\" href=\"#term_322_2266\">remote stakeholders<\/a>.<\/p>\n<p>To determine which types of sections you should use in your informal report, think about the purpose of the report. These sections can take inspiration from the standardized sections used in formal reports as they relate to the needs of your audience.<\/p>\n<h2>Organizing for Neutral or Positive Reactions<\/h2>\n<figure id=\"attachment_3929\" aria-describedby=\"caption-attachment-3929\" style=\"width: 393px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3929\" style=\"margin-bottom: 10px;\" src=\"https:\/\/content-cdn.one.lumenlearning.com\/wp-content\/uploads\/sites\/35\/2023\/09\/01214842\/6.2.3L.Diagram-1.png\" alt=\"This page is a suggested template for an informational report. The template is formatted with a large font title at the top of the page followed by three sections. The text of the title is &quot;Informational Report&quot; and the other sections are titled &quot;Introduction\/ Background&quot;, &quot;Facts\/Findings&quot;, and &quot;Summary.&quot;\" width=\"393\" height=\"509\" srcset=\"https:\/\/content-cdn.one.lumenlearning.com\/wp-content\/uploads\/sites\/35\/2023\/09\/01214842\/6.2.3L.Diagram-1.png 700w, https:\/\/content-cdn.one.lumenlearning.com\/wp-content\/uploads\/sites\/35\/2023\/09\/01214842\/6.2.3L.Diagram-1-232x300.png 232w, https:\/\/content-cdn.one.lumenlearning.com\/wp-content\/uploads\/sites\/35\/2023\/09\/01214842\/6.2.3L.Diagram-1-65x84.png 65w, https:\/\/content-cdn.one.lumenlearning.com\/wp-content\/uploads\/sites\/35\/2023\/09\/01214842\/6.2.3L.Diagram-1-225x291.png 225w, https:\/\/content-cdn.one.lumenlearning.com\/wp-content\/uploads\/sites\/35\/2023\/09\/01214842\/6.2.3L.Diagram-1-350x453.png 350w\" sizes=\"(max-width: 393px) 100vw, 393px\" \/><figcaption id=\"caption-attachment-3929\" class=\"wp-caption-text\">Figure 1. Informational Report Organization<\/figcaption><\/figure>\n<p>If your audience, for example, is expected to react neutrally or positively to your message, then your conclusion or recommendation should be offered <strong>near the beginning<\/strong> of the report.<\/p>\n<ol>\n<li>First, you would write the introduction, background, or problem section.<\/li>\n<li>Next, come your conclusions or recommendations. These are backed up by the support or reasons section, which details facts, data, or findings.<\/li>\n<li>The final section is typically some sort of further discussion, analysis, or summary.<\/li>\n<\/ol>\n<p>Remember that introducing these sections with a descriptive heading can help your readers, especially if the sections consist of multiple paragraphs.<\/p>\n<h2>Organizing for Negative Reactions<\/h2>\n<p>If the audience is expected to react negatively to your message, then the conclusion or recommendation is offered <strong>towards the end<\/strong> of the report. This alternate organization allows the reader to reach a similar conclusion to yours after reviewing the research and logic offered.<\/p>\n<ol>\n<li>First, you would write your introduction, background, or problem.<\/li>\n<li>The next section will be the support or reasons section, which details facts, data, or findings that led you to your conclusion.<\/li>\n<li>Next, you would include a discussion, analysis, or summary. This section is where the logical or emotional arguments that may influence the reader\u2019s understanding are made.<\/li>\n<li>Your report then concludes with your conclusions or recommendations.<\/li>\n<\/ol>\n<p>Remember that introducing these sections with a descriptive heading can help your readers, especially if the sections consist of multiple paragraphs.<\/p>\n<figure id=\"attachment_7300\" aria-describedby=\"caption-attachment-7300\" style=\"width: 700px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-7300\" style=\"margin-bottom: 10px;\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2785\/2018\/04\/25222010\/Reports_AnalyticalReportOrganization_update-1024x633.png\" alt=\"In the form of pages, these are suggested templates for an analytical report for a neutral audience and an analytical report for a negative audience. The templates are formatted with a large font title at the top of the page followed by four sections. the other sections are titled &quot;Introduction\/ Background&quot;, &quot;Facts\/Findings&quot;, &quot;Recommendations&quot; and &quot;Summary&quot;. In the negative outline, &quot;Facts\/Findings&quot; comes before &quot;Recommendations.&quot; In the neutral outline, &quot;Recommendations&quot; comes before &quot;Facts\/Findings.&quot;\" width=\"700\" height=\"433\" \/><figcaption id=\"caption-attachment-7300\" class=\"wp-caption-text\">Figure 2.\u00a0Analytical Report Organization<\/figcaption><\/figure>\n<h2>Formatting the Report<\/h2>\n<p>While informal reports may not use extensive or standardized labeling of sections, nor do they have a required length of individual sections, each section has a unique purpose. However, these &#8220;sections&#8221; may be a couple of paragraphs rather than fully separated sections with their own headings.\u00a0 As the report starts to exceed a page or two, headings will provide a tremendous benefit to the reader, and you, as the reader will better understand and retain your main ideas.<\/p>\n<section class=\"textbox example\">\n<div>\n<h3>A Quick Comparison: Using Headings?<\/h3>\n<p>Take a look at these two sample texts to compare the structure of an informal report without headings and an informal report that uses headings. Note that these examples only show the formatting of a report, not the ideal way to write one.<\/p>\n<table style=\"border-collapse: collapse; width: 100%; margin-bottom: 20px;\">\n<thead>\n<tr style=\"height: 15px;\">\n<th style=\"width: 50%; height: 15px;\">No Headings<\/th>\n<th style=\"width: 50%; height: 15px;\">Using Headings<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr style=\"height: 280px;\">\n<td style=\"width: 50%; height: 280px; vertical-align: top;\">\n<p>&nbsp;<\/p>\n<p>General Store is opening a new location in Q4 of this upcoming year. There are three potential locations for this new store.<\/p>\n<p>In my research, I found that location one is in a poorly trafficked area, but is more affordable. Location two is in a highly trafficked area, but is out of the current budget. Location three is just right.<\/p>\n<p>After this research, I can conclude that General Store should open its new store at location three.<\/p>\n<\/td>\n<td style=\"width: 50%; height: 280px; vertical-align: top;\">\n<h4>Background<\/h4>\n<p>General Store is opening a new location in Q4 of this upcoming year. There are three potential locations for this new store.<\/p>\n<h4>Findings<\/h4>\n<p>Location one is in a poorly trafficked area, but is more affordable. Location two is in a highly trafficked area, but is out of the current budget. Location three is just right.<\/p>\n<h4>Recommendation<\/h4>\n<p>General Store should open its new store at location three.<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Headings can be a useful tool for helping your readers navigate directly to the information they want. Notice that the headings catch your reader&#8217;s eye much more easily than phrases such as &#8220;in my research . . . &#8220;<\/p>\n<\/div>\n<\/section>\n<section class=\"textbox tryIt\"><iframe loading=\"lazy\" id=\"ohm14758\" class=\"resizable\" src=\"https:\/\/ohm.one.lumenlearning.com\/multiembedq.php?id=14758&theme=lumen&iframe_resize_id=ohm14758&source=tnh&show_question_numbers\" width=\"100%\" height=\"500\"><\/iframe><\/section>\n<div class=\"glossary\"><span class=\"screen-reader-text\" id=\"definition\">definition<\/span><template id=\"term_322_2264\"><div class=\"glossary__definition\" role=\"dialog\" data-id=\"term_322_2264\"><div tabindex=\"-1\"><p>Direct stakeholders are those initially impacted by what you write.<\/p>\n<\/div><button><span aria-hidden=\"true\">&times;<\/span><span class=\"screen-reader-text\">Close definition<\/span><\/button><\/div><\/template><template id=\"term_322_2265\"><div class=\"glossary__definition\" role=\"dialog\" data-id=\"term_322_2265\"><div tabindex=\"-1\"><p>Indirect stakeholders are those that are not impacted until a later time.<\/p>\n<\/div><button><span aria-hidden=\"true\">&times;<\/span><span class=\"screen-reader-text\">Close definition<\/span><\/button><\/div><\/template><template id=\"term_322_2266\"><div class=\"glossary__definition\" role=\"dialog\" data-id=\"term_322_2266\"><div tabindex=\"-1\"><p>Remote stakeholders are not affected until far into the future.<\/p>\n<\/div><button><span aria-hidden=\"true\">&times;<\/span><span class=\"screen-reader-text\">Close definition<\/span><\/button><\/div><\/template><\/div>","protected":false},"author":9,"menu_order":9,"template":"","meta":{"_candela_citation":"[{\"type\":\"original\",\"description\":\"Sections of Informal Reports\",\"author\":\"Susan Kendall\",\"organization\":\"Lumen Learning\",\"url\":\"\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"\"},{\"type\":\"cc\",\"description\":\"Report Icon\",\"author\":\"Korokoro\",\"organization\":\"Noun Project\",\"url\":\"https:\/\/thenounproject.com\/term\/report\/131419\/\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"\"}]","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"part":317,"module-header":"learn_it","content_attributions":[{"type":"original","description":"Sections of Informal Reports","author":"Susan Kendall","organization":"Lumen Learning","url":"","project":"","license":"cc-by","license_terms":""},{"type":"cc","description":"Report Icon","author":"Korokoro","organization":"Noun Project","url":"https:\/\/thenounproject.com\/term\/report\/131419\/","project":"","license":"cc-by","license_terms":""}],"internal_book_links":[],"video_content":null,"cc_video_embed_content":{"cc_scripts":"","media_targets":[]},"try_it_collection":null,"_links":{"self":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/322"}],"collection":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/wp\/v2\/users\/9"}],"version-history":[{"count":28,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/322\/revisions"}],"predecessor-version":[{"id":4184,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/322\/revisions\/4184"}],"part":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/parts\/317"}],"metadata":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/322\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/wp\/v2\/media?parent=322"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapter-type?post=322"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/wp\/v2\/contributor?post=322"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/wp\/v2\/license?post=322"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}