{"id":321,"date":"2023-09-20T00:27:53","date_gmt":"2023-09-20T00:27:53","guid":{"rendered":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/chapter\/stakeholders\/"},"modified":"2025-10-14T22:26:52","modified_gmt":"2025-10-14T22:26:52","slug":"stakeholders","status":"publish","type":"chapter","link":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/chapter\/stakeholders\/","title":{"raw":"Learn It 6.1.2 Types of Reports","rendered":"Learn It 6.1.2 Types of Reports"},"content":{"raw":"<h2>Stakeholders<\/h2>\r\n<p>When writing any professional document, it is important to identify the potential stakeholders or interested parties.<\/p>\r\n<section class=\"textbox keyTakeaway\">\r\n<h3>stakeholder<\/h3>\r\n<p>A stakeholder, or interested party, is anyone who will be affected by the contents of what you write.\u00a0<\/p>\r\n<\/section>\r\n<p>How you choose to word your document\u2014or even the choice to write the document\u2014can become an ethical matter for stakeholders. It is important to consider your main objectives before writing.<\/p>\r\n<p>For example, a report on consumer [pb_glossary id=\"2245\"]focus groups[\/pb_glossary] that had negative reactions toward the company's new ad campaign must take into consideration issues such as how decision-makers will receive the news and what information will be most helpful to the team working on the campaign moving forward.<\/p>\r\n<p>There are three types of stakeholders[footnote]Anderson, Paul V. <em>Technical Communication: A Reader-Centered Approach<\/em>. Mason, OH: Cengage Learning, 2007.[\/footnote]:<\/p>\r\n<ul>\r\n\t<li>Direct<\/li>\r\n\t<li>Indirect<\/li>\r\n\t<li>Remote<\/li>\r\n<\/ul>\r\n<section class=\"textbox keyTakeaway\">\r\n<h3>direct stakeholder<\/h3>\r\n<p>Direct stakeholders are those initially impacted by what you write.<\/p>\r\n<\/section>\r\n<p>For instance, if you are writing about opening a new waste disposal site, the stakeholders clearly include the company you are writing the report for. However, disposal companies that might use this waste site in the future are also considered direct stakeholders because they will be in the same situation as the current company. Their future business will be impacted based on whether your proposal is accepted or declined.<\/p>\r\n<section class=\"textbox keyTakeaway\">\r\n<h3>indirect stakeholders<\/h3>\r\n<p>Indirect stakeholders are those that are not impacted until a later time.<\/p>\r\n<\/section>\r\n<p>Using the previous example of the waste disposal site, citizens in the area would be indirect stakeholders. The stakeholders don\u2019t necessarily need to be people: the nearby ecosystems would be indirect stakeholders of this same proposal. If toxic waste was dumped there, it would harm the animals, rivers, and plant life nearby.<\/p>\r\n<section class=\"textbox keyTakeaway\">\r\n<h3>remote stakeholders<\/h3>\r\n<p>Remote stakeholders are not affected until far into the future.<\/p>\r\n<\/section>\r\n<p>One example, following our hypothetical waste disposal site, is future generations. There have been instances where toxic or poisonous materials have been disposed of incorrectly and the run-off that went into lakes and streams caused birth defects. While this is remote, it must be considered when writing a document. This category of remote stakeholders brings to the forefront one major difference between reports and other types of business communication: reports can have long lifespans and be revisited far into the future.<\/p>\r\n<section class=\"textbox tryIt\">[ohm2_question height=\"500\"]14754[\/ohm2_question]<\/section>","rendered":"<h2>Stakeholders<\/h2>\n<p>When writing any professional document, it is important to identify the potential stakeholders or interested parties.<\/p>\n<section class=\"textbox keyTakeaway\">\n<h3>stakeholder<\/h3>\n<p>A stakeholder, or interested party, is anyone who will be affected by the contents of what you write.\u00a0<\/p>\n<\/section>\n<p>How you choose to word your document\u2014or even the choice to write the document\u2014can become an ethical matter for stakeholders. It is important to consider your main objectives before writing.<\/p>\n<p>For example, a report on consumer <a class=\"glossary-term\" aria-haspopup=\"dialog\" aria-describedby=\"definition\" href=\"#term_321_2245\">focus groups<\/a> that had negative reactions toward the company&#8217;s new ad campaign must take into consideration issues such as how decision-makers will receive the news and what information will be most helpful to the team working on the campaign moving forward.<\/p>\n<p>There are three types of stakeholders<a class=\"footnote\" title=\"Anderson, Paul V. Technical Communication: A Reader-Centered Approach. Mason, OH: Cengage Learning, 2007.\" id=\"return-footnote-321-1\" href=\"#footnote-321-1\" aria-label=\"Footnote 1\"><sup class=\"footnote\">[1]<\/sup><\/a>:<\/p>\n<ul>\n<li>Direct<\/li>\n<li>Indirect<\/li>\n<li>Remote<\/li>\n<\/ul>\n<section class=\"textbox keyTakeaway\">\n<h3>direct stakeholder<\/h3>\n<p>Direct stakeholders are those initially impacted by what you write.<\/p>\n<\/section>\n<p>For instance, if you are writing about opening a new waste disposal site, the stakeholders clearly include the company you are writing the report for. However, disposal companies that might use this waste site in the future are also considered direct stakeholders because they will be in the same situation as the current company. Their future business will be impacted based on whether your proposal is accepted or declined.<\/p>\n<section class=\"textbox keyTakeaway\">\n<h3>indirect stakeholders<\/h3>\n<p>Indirect stakeholders are those that are not impacted until a later time.<\/p>\n<\/section>\n<p>Using the previous example of the waste disposal site, citizens in the area would be indirect stakeholders. The stakeholders don\u2019t necessarily need to be people: the nearby ecosystems would be indirect stakeholders of this same proposal. If toxic waste was dumped there, it would harm the animals, rivers, and plant life nearby.<\/p>\n<section class=\"textbox keyTakeaway\">\n<h3>remote stakeholders<\/h3>\n<p>Remote stakeholders are not affected until far into the future.<\/p>\n<\/section>\n<p>One example, following our hypothetical waste disposal site, is future generations. There have been instances where toxic or poisonous materials have been disposed of incorrectly and the run-off that went into lakes and streams caused birth defects. While this is remote, it must be considered when writing a document. This category of remote stakeholders brings to the forefront one major difference between reports and other types of business communication: reports can have long lifespans and be revisited far into the future.<\/p>\n<section class=\"textbox tryIt\"><iframe loading=\"lazy\" id=\"ohm14754\" class=\"resizable\" src=\"https:\/\/ohm.one.lumenlearning.com\/multiembedq.php?id=14754&theme=lumen&iframe_resize_id=ohm14754&source=tnh&show_question_numbers\" width=\"100%\" height=\"500\"><\/iframe><\/section>\n<hr class=\"before-footnotes clear\" \/><div class=\"footnotes\"><ol><li id=\"footnote-321-1\">Anderson, Paul V. <em>Technical Communication: A Reader-Centered Approach<\/em>. Mason, OH: Cengage Learning, 2007. <a href=\"#return-footnote-321-1\" class=\"return-footnote\" aria-label=\"Return to footnote 1\">&crarr;<\/a><\/li><\/ol><\/div><div class=\"glossary\"><span class=\"screen-reader-text\" id=\"definition\">definition<\/span><template id=\"term_321_2245\"><div class=\"glossary__definition\" role=\"dialog\" data-id=\"term_321_2245\"><div tabindex=\"-1\"><p>A focus group is a research method involving a small, diverse group of people whose reactions to specific questions, products, or concepts are studied in a discussion setting to gain insights into broader consumer or public opinion.<\/p>\n<\/div><button><span aria-hidden=\"true\">&times;<\/span><span class=\"screen-reader-text\">Close definition<\/span><\/button><\/div><\/template><\/div>","protected":false},"author":9,"menu_order":4,"template":"","meta":{"_candela_citation":"[{\"type\":\"cc\",\"description\":\"Ethics and Technical\",\"author\":\"\",\"organization\":\"WikiBooks\",\"url\":\"http:\/\/en.wikibooks.org\/wiki\/Professional_and_Technical_Writing\/Ethics#Legal_Issues_and_Communication\",\"project\":\"Professional and Technical Writing\",\"license\":\"cc-by-sa\",\"license_terms\":\"\"},{\"type\":\"original\",\"description\":\"Stakeholders\",\"author\":\"Susan Kendall\",\"organization\":\"Lumen Learning\",\"url\":\"\",\"project\":\"\",\"license\":\"cc-by-sa\",\"license_terms\":\"\"}]","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"part":317,"module-header":"learn_it","content_attributions":[{"type":"cc","description":"Ethics and Technical","author":"","organization":"WikiBooks","url":"http:\/\/en.wikibooks.org\/wiki\/Professional_and_Technical_Writing\/Ethics#Legal_Issues_and_Communication","project":"Professional and Technical Writing","license":"cc-by-sa","license_terms":""},{"type":"original","description":"Stakeholders","author":"Susan Kendall","organization":"Lumen Learning","url":"","project":"","license":"cc-by-sa","license_terms":""}],"internal_book_links":[],"video_content":null,"cc_video_embed_content":{"cc_scripts":"","media_targets":[]},"try_it_collection":null,"_links":{"self":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/321"}],"collection":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/wp\/v2\/users\/9"}],"version-history":[{"count":9,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/321\/revisions"}],"predecessor-version":[{"id":5039,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/321\/revisions\/5039"}],"part":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/parts\/317"}],"metadata":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/321\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/wp\/v2\/media?parent=321"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapter-type?post=321"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/wp\/v2\/contributor?post=321"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/wp\/v2\/license?post=321"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}