{"id":1570,"date":"2024-02-07T17:34:07","date_gmt":"2024-02-07T17:34:07","guid":{"rendered":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/?post_type=chapter&#038;p=1570"},"modified":"2026-03-17T21:34:36","modified_gmt":"2026-03-17T21:34:36","slug":"teaching-resources","status":"publish","type":"chapter","link":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/chapter\/teaching-resources\/","title":{"raw":"Teaching Resources","rendered":"Teaching Resources"},"content":{"raw":"<p style=\"text-align: center;\"><img class=\"wp-image-5715 alignright\" src=\"https:\/\/content-cdn.one.lumenlearning.com\/wp-content\/uploads\/sites\/10\/2022\/10\/02185338\/Learning-languages-pana-1024x1024.png\" alt=\"\" width=\"156\" height=\"160\" \/><a id=\"top\"><\/a>This page provides aligned teaching materials for Business Communication, including detailed instructor guides and instructional presentation slides. Each resource is built around Lumen\u2019s framework for Evidence-Based Teaching Practices, with the goal of supporting an active, engaged, and connected classroom \u2014 while also making your job easier.<\/p>\r\n<p style=\"text-align: center;\"><span style=\"color: #800080;\"><strong><a id=\"top\"><\/a>JUMP TO<\/strong>: <a class=\"anchorLink\" href=\"#syllabus\">Course Information<\/a>\u00a0<\/span><span style=\"color: #800080;\"><strong>|<\/strong><\/span> <a class=\"anchorLink\" href=\"#guides\">Instructor Guides<\/a>\u00a0<span style=\"color: #800080;\"><strong>| <\/strong><a class=\"anchorLink\" href=\"#powerpoint\">Slide Decks<\/a>\u00a0<\/span><span style=\"color: #800080;\"><strong>| <\/strong><a class=\"anchorLink\" href=\"#notes\">Guided Notes<\/a><strong><br \/>\r\n<\/strong><a class=\"anchorLink\" href=\"#practice\">Assignments<\/a>\u00a0<strong>| <\/strong><a class=\"anchorLink\" href=\"#Questionbanks\">Question Banks for Exams<\/a><\/span><\/p>\r\n<section class=\"textbox proTip\" aria-label=\"Pro Tip\">Lumen provides files in either PDF or Google formats depending on its primary use case. PDFs will either pull up in your browser or download onto your computer. To edit Google files, you will need to make your own copy. If you are signed into your own Google Drive account, click the file link, then click the \u201cFile\u201d dropdown menu, and click \u201cMake a copy.\u201d If you do not have a Google account, click the file link, then click the \u201cFile\u201d dropdown menu, and select \u201cDownload\u201d in your preferred file format.<\/section>\r\n<section class=\"textbox connectIt\" aria-label=\"Connect It\">\r\n<p><strong>*NEW* Instructor Guide Supplement<\/strong><\/p>\r\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/Lumen+One\/AI+Instructor+Guide+Supplement+1.pdf\" target=\"_blank\" rel=\"noopener\">Messaging for students: value of practice,\u00a0AI use, purpose of assessment<\/a><\/p>\r\n<\/section>\r\n<section class=\"textbox\" style=\"border: none;\">\r\n<h3 style=\"margin-top: 0;\"><a id=\"syllabus\"><\/a>Course Information<\/h3>\r\n<p>You may want to reference module titles, topic areas, or specific learning outcomes in your syllabus.<\/p>\r\n<ul>\r\n\t<li><a href=\"https:\/\/docs.google.com\/document\/d\/1pWG7WXaxVXInxMGavdsITJShyqzME9JudPrWEI3qDIE\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Topic List for Business Communication<\/a><\/li>\r\n\t<li><a href=\"https:\/\/docs.google.com\/spreadsheets\/d\/1LZ8jUdLcEd4UFiQLOmhkeNxw9Hpx6aePX1CzLtU3Sjg\/edit?usp=drive_link\" target=\"_blank\" rel=\"noopener\">Business Communication: Detailed Learning Outcomes<\/a><\/li>\r\n<\/ul>\r\n<h4>Sample Syllabus<\/h4>\r\n<p>This visual syllabus is designed to help you convey openness and connection from the start of class. It includes sample language to describe Lumen One.<\/p>\r\n<ul>\r\n\t<li><span style=\"color: #ff0000;\"><a href=\"https:\/\/docs.google.com\/document\/d\/1JAPMPST_UR0hlCCPYIFcFMY0aiIGOBKOcBOWuTnBKbs\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Download a Sample Visual Syllabus - for digital use<\/a><\/span><\/li>\r\n\t<li><span style=\"color: #ff0000;\"><a href=\"https:\/\/docs.google.com\/document\/d\/1duwz6hYFHA9XG6DZZCdmdapTohFq4kxaNImq2-H5Z9c\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Download a Sample Visual Syllabus - for print<\/a><\/span><\/li>\r\n<\/ul>\r\n<section class=\"textbox questionHelp\" aria-label=\"Question Help\">[reveal-answer q=\"994606\"]Click here for more information on customizing the syllabus.[\/reveal-answer]<br \/>\r\n[hidden-answer a=\"994606\"]To customize the visual syllabus with your own photo or avatar, make a copy of the Google doc to edit for yourself. Click on the photo and then click \"Edit\" to open the editor. Click on the photo and then click \"Replace image\" on the menu bar. If you do not see the \"Replace image\" button, follow <a class=\"c-link\" href=\"https:\/\/youtu.be\/52kbiJzYHx8\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"https:\/\/youtu.be\/52kbiJzYHx8\" data-sk=\"tooltip_parent\">this video tutorial<\/a>\u00a0to replace the image. Ensure that your new image is centered within the editor. You will see horizontal and vertical lines appear to help you center the image.To change the pie chart that displays your grading scheme, make a copy of this\u00a0<a class=\"c-link\" href=\"https:\/\/docs.google.com\/spreadsheets\/d\/1ZqWJXt0l4_VTJieP1_Ke5hNRfg8NsVOo1XBtH_t6kUU\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"https:\/\/docs.google.com\/spreadsheets\/d\/1ZqWJXt0l4_VTJieP1_Ke5hNRfg8NsVOo1XBtH_t6kUU\/edit?usp=sharing\" data-sk=\"tooltip_parent\">Google sheet<\/a>, edit it to reflect your percentages and graded items, copy the new pie chart from the sheet, and replace it on the syllabus. Once you have pasted your new pie chart onto your syllabus, click on the pie chart and set the formatting option to \"wrap text\" and for the image to \"Move with text\" so that you can position it to your liking.[\/hidden-answer]<\/section>\r\n<h4>Course Calendar<\/h4>\r\n<p>This sample course calendar provides a suggested schedule for instructors adopting Lumen One for the first time. It outlines a recommended pacing of topics, learning activities, and assessment milestones to help structure the course effectively. Instructors are encouraged to adapt it to fit their specific course format, student needs, and institutional requirements. The goal is to provide a starting point that ensures comprehensive coverage of essential concepts while allowing flexibility for customization.<\/p>\r\n<ul>\r\n\t<li><a href=\"https:\/\/docs.google.com\/document\/d\/1uEA-VM7mPFngJL7klLf7akn_XrFU4Z9N2kFD1SFCfxY\/edit?usp=sharing\">Sample Course Calendar<\/a><\/li>\r\n<\/ul>\r\n<h4>Video List<\/h4>\r\n<ul>\r\n\t<li><a href=\"https:\/\/docs.google.com\/spreadsheets\/d\/1LjE1qqPDdHo9suh7WcaxPxwKuB2OWvwBBH_EpVxamcM\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Business Communication: Video List<\/a><\/li>\r\n<\/ul>\r\n<p>[<a class=\"anchorLink\" href=\"#top\">return to top<\/a>]<\/p>\r\n<\/section>\r\n<section class=\"textbox\" style=\"border: none;\">\r\n<h3 style=\"margin-top: 0;\"><a id=\"guides\"><\/a>Instructor Guides<\/h3>\r\n<p>Instructor Guides are provided for each module to support active learning, conceptual investigation, and collaboration. Each guide includes an overview of the module content, a summary of what students encounter in key sections, and a list of learning outcomes. You\u2019ll also find engaging classroom activities with accompanying materials such as handouts and worksheets. Activities come with a suggested instructional plan, alignment to evidence-based teaching practices, discussion prompts, and an online variation that can be integrated into your LMS for hybrid or asynchronous classes.<\/p>\r\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/document\/d\/1Sz5raysIM6enAm7fIfmo5hkx4os3fRbp5NAUT69ubW0\/edit?usp=sharing\">Module 1: Communicating in Business<\/a><\/p>\r\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/document\/d\/1A_xEdrUqcz0pSomWOniVHcV15fdkHm-Z0SzWVDCfLUI\/edit?usp=sharing\">Module 2: Business Writing<\/a><\/p>\r\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/document\/d\/13cof2LhmNgDOTst8EcxRuqh55RfmRXIq3KV9_1HbouE\/edit?usp=sharing\">Module 3: Channels of Written Communication<\/a><\/p>\r\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/document\/d\/1IoKMYjJg3gCoWNljku-aAn8MonjXCTdrr5fScdUbHeA\/edit?usp=sharing\">Module 4: Using Research and Information Tools<\/a><\/p>\r\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/document\/d\/1ca_HNP7nSjJU0e_Mv54Cj2eo6DzGhF6Knyt_puc7egM\/edit?usp=sharing\">Module 5: Visual Media<\/a><\/p>\r\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/document\/d\/12ore6Qvxu9soAL9E4x5fqdJZ5-PBdIObNk1rMBLLYVk\/edit?usp=sharing\">Module 6: Business Reports<\/a><\/p>\r\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/document\/d\/1XE8lNm0JjjYOAW91AX1RHHsTQoY4V01lIYRBFibNxC4\/edit?usp=sharing\">Module 7: Public Speaking<\/a><\/p>\r\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/document\/d\/1MIiaeZTjXAnmsiVKY83zMlZHsTPNnZoSMkLUgPaUKa0\/edit?usp=sharing\">Module 8: Presentations<\/a><\/p>\r\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/document\/d\/1n1VcTh9hhMBnBuNdzZp7WooPS001n7qKssA84c4HnDI\/edit?usp=sharing\">Module 9: Social Media<\/a><\/p>\r\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/document\/d\/1Qq1XVE5Hyg-skoFEpytV8TvHKpvfOO-gJieUzQFLhwQ\/edit?usp=sharing\">Module 10: Written Messages in the Workplace<\/a><\/p>\r\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/document\/d\/1wjkgxc1gKZoaMLdb1BZkpGsT5RoJ2ULKC_jI97HmLTY\/edit?usp=sharing\">Module 11: Collaboration In and Across Teams<\/a><\/p>\r\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/document\/d\/15XtDUg-h1ihFGWjAif3EETWicsY4R3lLNRR8UNlP_S4\/edit?usp=sharing\">Module 12: Communication Challenges in Virtual Environments<\/a><\/p>\r\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/document\/d\/1s7hJmgZYC4WLp4r0BApiyIijimgeACNK2LDeb7YH11g\/edit?usp=sharing\">Module 13: Communication Challenges in Multicultural Environments<\/a><\/p>\r\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/document\/d\/1Noowv5mSDUpEqUHuRZK_GUGhPY3Vph-vuDKJVXynIxE\/edit?usp=sharing\">Module 14: Career Development Essentials<\/a><\/p>\r\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/document\/d\/17l6F6Wvm4AWuJXPACB6KUBjCsha-m_5kcfOTK3db0BQ\/edit?usp=sharing\">Module 15: Recruiting and Selecting New Workers<\/a><\/p>\r\n<p>[<a class=\"anchorLink\" href=\"#top\">return to top<\/a>]<\/p>\r\n<\/section>\r\n<section class=\"textbox\" style=\"border: none;\">\r\n<h3 style=\"margin-top: 0;\"><a id=\"powerpoint\"><\/a>Presentation Slide Decks<\/h3>\r\n<p>Google Slides are available for each module to help you introduce and reinforce key concepts in class. Each deck of slides aligns with learning outcomes, providing concise explanations, visuals, video, and opportunities for active engagement. They\u2019re designed to complement the Instructor Guides, offering a flexible framework you can adapt for lectures, discussions, or group activities.<\/p>\r\n<p>Some slides contain notes or links to our Instructor Guides. If you share slide decks with your students, we recommend providing the links to the <b><span draggable=\"true\"><a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/Lumen+One\/Accessible+Resources+1.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Accessible Companion Documents (on the first slide of each deck)<\/a><\/span><\/b>. These contain all the slide content without the speaker notes, decorative images, and formatting \u2013 the perfect place for students to take notes, or to use with a screenreader\/voice over to listen to the content!<\/p>\r\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/presentation\/d\/1eSyhOCrfaJcDSyUIklKNd0GKwgXSh8RYO4VuDNAUuWk\/edit?usp=sharing\">Module 1 Slides: Communicating in Business<\/a><\/p>\r\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/presentation\/d\/1D3TP6tDeRgU1ThfYJuV6ynAHWKD3jmT7CfsLQ8UCK5E\/edit?usp=sharing\">Module 2 Slides: Business Writing<\/a><\/p>\r\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/presentation\/d\/1HPtj5VshxrH9K5YiHrpXq4BBgP8SXfLe8UHv7H2LjSs\/edit?usp=sharing\">Module 3 Slides: Channels of Written Communication<\/a><\/p>\r\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/presentation\/d\/1gP2V51iG0a7que6bFqVEDlrY2GNmfvgFtBBnNheLQfs\/edit?usp=sharing\">Module 4 Slides: Using Research and Information Tools<\/a><\/p>\r\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/presentation\/d\/1He0wdrvM_htQiAaFGW-B2jeZp-JROmyoG4uPwaxEU2M\/edit?usp=sharing\">Module 5 Slides: Visual Media<\/a><\/p>\r\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/presentation\/d\/1-3_dM-Cq8HsNG7OhX-WGbxjid-MLus1bGH3ZU_Mu11Q\/edit?usp=sharing\">Module 6 Slides: Business Reports<\/a><\/p>\r\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/presentation\/d\/1dh2xjNNoeTJ22l0xNJwQ3Umbw7RgL6ypjbTk87siiAo\/edit?usp=sharing\">Module 7 Slides: Public Speaking<\/a><\/p>\r\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/presentation\/d\/1i2PiLO_bPm953JPDW1KN4jllEbMUUlqMbzxuElZrgpA\/edit?usp=sharing\">Module 8 Slides: Presentations<\/a><\/p>\r\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/presentation\/d\/1eGFH74PfDPWZ937cOAjNF6KETZ9T6exDTvR3qERBv2Y\/edit?usp=sharing\">Module 9 Slides: Social Media<\/a><\/p>\r\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/presentation\/d\/1DmE7NQNQj2gPFFI4cbypolSThnl7xaBtczrrBuwGd3M\/edit?usp=sharing\">Module 10 Slides: Written Messages in the Workplace<\/a><\/p>\r\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/presentation\/d\/1yNsf0R-KYhNTQLOYivOJKGhHBcotBczgDKyOpTLjVzg\/edit?usp=sharing\">Module 11 Slides: Collaboration In and Across Teams<\/a><\/p>\r\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/presentation\/d\/1DjDLkJ4Qs2Gvatt7LFTdFBb3rS61B6baDHRPnAPhPkg\/edit?usp=sharing\">Module 12 Slides: Communication Challenges in Virtual Environments<\/a><\/p>\r\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/presentation\/d\/1xdlQp6w2EvKDCCjdsd1CCvUpMP63bMqoBZYa6FddQLY\/edit?usp=sharing\">Module 13 Slides: Communication Challenges in Multicultural Environments<\/a><\/p>\r\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/presentation\/d\/1lRZmUag8HRSgyi9QKajqxXyAW_iDnB_uZwMiDQ7F48I\/edit?usp=sharing\">Module 14 Slides: Career Development Essentials<\/a><\/p>\r\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/presentation\/d\/19ORxwZcN2VETO5XmbEfFX4F2od1AsLhhLcVVW4nQoaI\/edit?usp=sharing\">Module 15 Slides: Recruiting and Selecting New Workers<\/a><\/p>\r\n<\/section>\r\n<section class=\"textbox\" style=\"border: none;\">\r\n<h3><a id=\"notes\"><\/a>Guided Notes<\/h3>\r\n<p>These guided notes serve as a flexible, scaffolded tool to support student learning throughout the course, whether for note-taking in class or working through the Study Plan. Though not comprehensive, they do provide a minimal outline for students to follow and may also be useful as a study guide for students.<\/p>\r\n<p><a href=\"https:\/\/drive.google.com\/drive\/folders\/1MVfWGJAVG44emoAFlQttEj3VR478r54D?usp=sharing\" target=\"_blank\" rel=\"noopener\">Guided Notes by Module<\/a><\/p>\r\n<p>[<a class=\"anchorLink\" href=\"#top\">return to top<\/a>]<\/p>\r\n<\/section>\r\n<section class=\"textbox\" style=\"border: none;\">\r\n<h3 style=\"margin-top: 0;\"><a id=\"practice\"><\/a>Assignments and Discussions<\/h3>\r\n<p>In addition to the online variation of the classroom activities found in the Instructor Guides, here are alternate assignments that you can choose from. These are already linked within the Instructor Guides above.<\/p>\r\n<h4><strong>Note about AI use in graded work:<\/strong><\/h4>\r\n<p>We recognize that there is a wide range of opinions about the use of artificial intelligence (AI) in higher education. The approach of these assignments and discussions is to embrace the use of AI because it\u2019s a powerful tool that is here to stay. In a study of over 750 Boston Consulting Group (BCG) consultants, the results indicated that using OpenAI\u2019s ChatGPT-4 for ideation and content creation improved 90% of participants\u2019 performance by an average of 40% compared to those who did not use AI. The degree of improvement with the use of AI was greater for lower performing participants than higher performing ones. In contrast, use of AI for complex problem solving resulted in poorer performance compared to human-only output.[footnote]Dell'Acqua, Fabrizio and McFowland, Edward and Mollick, Ethan R. and Lifshitz-Assaf, Hila and Kellogg, Katherine and Rajendran, Saran and Krayer, Lisa and Candelon, Fran\u00e7ois and Lakhani, Karim R., Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality (September 15, 2023). Harvard Business School Technology &amp; Operations Mgt. Unit Working Paper No. 24-013, Available at SSRN: https:\/\/ssrn.com\/abstract=4573321 or http:\/\/dx.doi.org\/10.2139\/ssrn.4573321[\/footnote] The AI-assisted component of these assignments and discussions focus on those ideation and creation tasks rather than interpretive tasks that involve more nuanced problem solving. A <a href=\"https:\/\/www.bcg.com\/publications\/2023\/how-people-create-and-destroy-value-with-gen-ai\">summary of the study<\/a> is available on the BCG website. Each AI-assisted assignment includes:<\/p>\r\n<ol>\r\n\t<li>introductory instructions on the use of AI<\/li>\r\n\t<li>a component stressing the importance of human review of AI content<\/li>\r\n\t<li>a reflection on the use of AI and the student's decision-making process in incorporating AI generated content<\/li>\r\n<\/ol>\r\n<h3><a href=\"https:\/\/docs.google.com\/document\/d\/1WEuJKE6XLxJXRCqZdJS8SronhjbljUSq9AWQiS_RTWs\/edit?tab=t.0#heading=h.81zou9wcb1p0\">Assignment Package<\/a><\/h3>\r\n<p><a href=\"https:\/\/docs.google.com\/document\/d\/1WEuJKE6XLxJXRCqZdJS8SronhjbljUSq9AWQiS_RTWs\/edit?tab=t.0#heading=h.81zou9wcb1p0\">This document<\/a> contains a collection of written assignments and recommendations about how to incorporate them into your course. All major assignments include an optional component where students use an artificial intelligence tool as part of their work process.<\/p>\r\n<p>[reveal-answer q=\"789854\"]Click here to see discussions organized by module that will be retired in June 2026 as part of our continuous improvement process.[\/reveal-answer]<br \/>\r\n[hidden-answer a=\"789854\"]<\/p>\r\n<h4>Discussions<\/h4>\r\n<p>These discussions do not require research and are intended to draw upon students' experiences and opinions to reduce the temptation of using AI to write their submissions.<\/p>\r\n<p style=\"padding-left: 40px;\">Module 1: Communicating in Business -\u00a0<span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Employee's Personal Social Media Discussion&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:4737,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:2,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}\" data-sheets-chipruns=\"{&quot;1&quot;:0,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:&quot;https:\/\/docs.google.com\/document\/d\/19qVRUa0vLcGjZkEfgVvi8IB8qiCl5U_rcbUqahVaNcY\/edit?usp=sharing&quot;,&quot;2&quot;:&quot;application\/vnd.google-apps.kix&quot;}}}\"><a class=\"in-cell-link\" href=\"https:\/\/docs.google.com\/document\/d\/19qVRUa0vLcGjZkEfgVvi8IB8qiCl5U_rcbUqahVaNcY\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Employee's Personal Social Media<\/a><\/span><\/p>\r\n<p style=\"padding-left: 40px;\">Module 2: Business Writing -\u00a0<span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Storytelling in Business&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:513,&quot;3&quot;:{&quot;1&quot;:0},&quot;12&quot;:0}\" data-sheets-chipruns=\"{&quot;1&quot;:0,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:&quot;https:\/\/docs.google.com\/document\/d\/1cARd34avLBLcL_ipKojBq4kJJV9h17ywAsAXFla1LQM\/edit?usp=sharing&quot;,&quot;2&quot;:&quot;application\/vnd.google-apps.kix&quot;}}}\"><a class=\"in-cell-link\" href=\"https:\/\/docs.google.com\/document\/d\/1cARd34avLBLcL_ipKojBq4kJJV9h17ywAsAXFla1LQM\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Storytelling in Business<\/a><\/span><\/p>\r\n<p style=\"padding-left: 40px;\">Module 3: Channels of Written Communication -\u00a0<span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Emojis in the Workplace&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:4737,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:2,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}\" data-sheets-chipruns=\"{&quot;1&quot;:0,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:&quot;https:\/\/docs.google.com\/document\/d\/1De0FmO6oNVXfjTSzmSIgTKAaVAt-TE3FD1VHcTVl-f0\/edit?usp=sharing&quot;,&quot;2&quot;:&quot;application\/vnd.google-apps.kix&quot;}}}\"><a class=\"in-cell-link\" href=\"https:\/\/docs.google.com\/document\/d\/1De0FmO6oNVXfjTSzmSIgTKAaVAt-TE3FD1VHcTVl-f0\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Emojis in the Workplace<\/a><\/span><\/p>\r\n<p style=\"padding-left: 40px;\">Module 4: Using Research and Information Tools -\u00a0<span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Training Artificial Intelligence&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:4737,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:2,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}\" data-sheets-chipruns=\"{&quot;1&quot;:0,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:&quot;https:\/\/docs.google.com\/document\/d\/1SrLldKG2Uhw_7K1WO3QqUfYt8NHfwrA-221TNRlpo0w\/edit?usp=sharing&quot;,&quot;2&quot;:&quot;application\/vnd.google-apps.kix&quot;}}}\"><a class=\"in-cell-link\" href=\"https:\/\/docs.google.com\/document\/d\/1SrLldKG2Uhw_7K1WO3QqUfYt8NHfwrA-221TNRlpo0w\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Training Artificial Intelligence<\/a><\/span><\/p>\r\n<p style=\"padding-left: 40px;\">Module 5: Visual Media -\u00a0<span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Using Altered Images&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:4737,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:2,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}\" data-sheets-chipruns=\"{&quot;1&quot;:0,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:&quot;https:\/\/docs.google.com\/document\/d\/1oiKkYQ85JwSlQwYdUPJ5hpa0Ncx4ri8R5ZHH0U5gOMM\/edit?usp=sharing&quot;,&quot;2&quot;:&quot;application\/vnd.google-apps.kix&quot;}}}\"><a class=\"in-cell-link\" href=\"https:\/\/docs.google.com\/document\/d\/1oiKkYQ85JwSlQwYdUPJ5hpa0Ncx4ri8R5ZHH0U5gOMM\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Using Altered Images<\/a><\/span><\/p>\r\n<p style=\"padding-left: 40px;\">Module 6: Business Reports -\u00a0<span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Social Media Reviews vs. Professional Critiques&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:4737,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:2,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}\" data-sheets-chipruns=\"{&quot;1&quot;:0,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:&quot;https:\/\/docs.google.com\/document\/d\/1OzPGroRMU_acSLXfrBplo9xEzzkyma_YkW3RG5imnBo\/edit?usp=sharing&quot;,&quot;2&quot;:&quot;application\/vnd.google-apps.kix&quot;}}}\"><a class=\"in-cell-link\" href=\"https:\/\/docs.google.com\/document\/d\/1OzPGroRMU_acSLXfrBplo9xEzzkyma_YkW3RG5imnBo\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Social Media Reviews vs. Professional Critiques<\/a><\/span><\/p>\r\n<p style=\"padding-left: 40px;\">Module 7: Public Speaking -\u00a0<span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Public Speaking in Virtual Environments&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:4737,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:2,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}\" data-sheets-chipruns=\"{&quot;1&quot;:0,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:&quot;https:\/\/docs.google.com\/document\/d\/1leNmXpRB8grjt7Ik1FSizYUe91DZFJtI-q1RL1UQ8sQ\/edit?usp=sharing&quot;,&quot;2&quot;:&quot;application\/vnd.google-apps.kix&quot;}}}\"><a class=\"in-cell-link\" href=\"https:\/\/docs.google.com\/document\/d\/1leNmXpRB8grjt7Ik1FSizYUe91DZFJtI-q1RL1UQ8sQ\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Public Speaking in Virtual Environments<\/a><\/span><\/p>\r\n<p style=\"padding-left: 40px;\">Module 8: Presentations -\u00a0<span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Is Less More?&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:4737,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:2,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}\" data-sheets-chipruns=\"{&quot;1&quot;:0,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:&quot;https:\/\/docs.google.com\/document\/d\/1XxnzjsUxpIz09TsSNMA7pHuV0HoxHxOxmj781VhDTow\/edit?usp=sharing&quot;,&quot;2&quot;:&quot;application\/vnd.google-apps.kix&quot;}}}\"><a class=\"in-cell-link\" href=\"https:\/\/docs.google.com\/document\/d\/1XxnzjsUxpIz09TsSNMA7pHuV0HoxHxOxmj781VhDTow\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Is Less More?<\/a><\/span><\/p>\r\n<p style=\"padding-left: 40px;\">Module 9: Social Media -\u00a0<span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Social Media Activism&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:4737,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:2,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}\" data-sheets-chipruns=\"{&quot;1&quot;:0,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:&quot;https:\/\/docs.google.com\/document\/d\/1--aqNIvayTlmgTu5p3RecK8UNKgGV42zF6uc52Vfc_8\/edit?usp=sharing&quot;,&quot;2&quot;:&quot;application\/vnd.google-apps.kix&quot;}}}\"><a class=\"in-cell-link\" href=\"https:\/\/docs.google.com\/document\/d\/1--aqNIvayTlmgTu5p3RecK8UNKgGV42zF6uc52Vfc_8\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Social Media Activism<\/a><\/span><\/p>\r\n<p style=\"padding-left: 40px;\">Module 10: Written Messages in the Workplace -\u00a0<span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;The Pace of Communication&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:4737,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:2,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}\" data-sheets-chipruns=\"{&quot;1&quot;:0,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:&quot;https:\/\/docs.google.com\/document\/d\/1CWWexjn9F3XJa-YkkreSRAzS8Mh9XuJmvwnuyx4HZ_E\/edit?usp=sharing&quot;,&quot;2&quot;:&quot;application\/vnd.google-apps.kix&quot;}}}\"><a class=\"in-cell-link\" href=\"https:\/\/docs.google.com\/document\/d\/1CWWexjn9F3XJa-YkkreSRAzS8Mh9XuJmvwnuyx4HZ_E\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">The Pace of Communication<\/a><\/span><\/p>\r\n<p style=\"padding-left: 40px;\">Module 11: Collaboration In and Across Teams -\u00a0<span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Constructive Feedback&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:4737,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:2,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}\" data-sheets-chipruns=\"{&quot;1&quot;:0,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:&quot;https:\/\/docs.google.com\/document\/d\/1oiqxoQdNhpL4pTTqIw4NNogzpUCjgtJKP_Vn4oGu-Gc\/edit?usp=sharing&quot;,&quot;2&quot;:&quot;application\/vnd.google-apps.kix&quot;}}}\"><a class=\"in-cell-link\" href=\"https:\/\/docs.google.com\/document\/d\/1oiqxoQdNhpL4pTTqIw4NNogzpUCjgtJKP_Vn4oGu-Gc\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Constructive Feedback<\/a><\/span><\/p>\r\n<p style=\"padding-left: 40px;\">Module 12: Communication Challenges in Virtual Environments -\u00a0<span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Team Communication in Remote vs. In-Person Settings&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:4737,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:2,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}\" data-sheets-chipruns=\"{&quot;1&quot;:0,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:&quot;https:\/\/docs.google.com\/document\/d\/19ZH7uvZ57iNRdeWKlHxh8ZWJ9nvLedhMT3tjlrnDiaE\/edit?usp=sharing&quot;,&quot;2&quot;:&quot;application\/vnd.google-apps.kix&quot;}}}\"><a class=\"in-cell-link\" href=\"https:\/\/docs.google.com\/document\/d\/19ZH7uvZ57iNRdeWKlHxh8ZWJ9nvLedhMT3tjlrnDiaE\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Team Communication in Remote vs. In-Person Settings<\/a><\/span><\/p>\r\n<p style=\"padding-left: 40px;\">Module 13: Communication Challenges in Multicultural Environments -\u00a0<span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Intergenerational Communication Gaps&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:4737,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:2,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}\" data-sheets-chipruns=\"{&quot;1&quot;:0,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:&quot;https:\/\/docs.google.com\/document\/d\/1q6LNxPexQxjlxqQ_fapmgxZwJZzZq-YBun1Tyd4qHcw\/edit?usp=sharing&quot;,&quot;2&quot;:&quot;application\/vnd.google-apps.kix&quot;}}}\"><a class=\"in-cell-link\" href=\"https:\/\/docs.google.com\/document\/d\/1q6LNxPexQxjlxqQ_fapmgxZwJZzZq-YBun1Tyd4qHcw\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Intergenerational Communication Gaps<\/a><\/span><\/p>\r\n<p style=\"padding-left: 40px;\">Module 14: Career Development Essentials -\u00a0<span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Skill Share&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:4737,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:2,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}\" data-sheets-chipruns=\"{&quot;1&quot;:0,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:&quot;https:\/\/docs.google.com\/document\/d\/1P_oBRybTxCEfgcSIBZlWUnSDVZH3XRXnPCBxbzCGQ_I\/edit?usp=sharing&quot;,&quot;2&quot;:&quot;application\/vnd.google-apps.kix&quot;}}}\"><a class=\"in-cell-link\" href=\"https:\/\/docs.google.com\/document\/d\/1P_oBRybTxCEfgcSIBZlWUnSDVZH3XRXnPCBxbzCGQ_I\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Skill Share<\/a><\/span><\/p>\r\n<p style=\"padding-left: 40px;\">Module 15: Recruiting and Selecting New Workers -\u00a0<span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Reducing Bias in Hiring&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:4737,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:2,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}\" data-sheets-chipruns=\"{&quot;1&quot;:0,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:&quot;https:\/\/docs.google.com\/document\/d\/1ztXv5-UhO367LFn4bHUDN6M3D8PnHQR0-pa5NuN9ihA\/edit?usp=sharing&quot;,&quot;2&quot;:&quot;application\/vnd.google-apps.kix&quot;}}}\"><a class=\"in-cell-link\" href=\"https:\/\/docs.google.com\/document\/d\/1ztXv5-UhO367LFn4bHUDN6M3D8PnHQR0-pa5NuN9ihA\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Reducing Bias in Hiring<\/a><\/span><\/p>\r\n<p>[\/hidden-answer]<\/p>\r\n<p>[<a class=\"anchorLink\" href=\"#top\">return to top<\/a>]<\/p>\r\n<\/section>\r\n<section class=\"textbox\" style=\"border: none;\">\r\n<h3><a id=\"Questionbanks\"><\/a>Question Banks for Midterms and Finals<\/h3>\r\n<p>Lumen One provides access to outcome-aligned question banks that you can use to build your own exams. We provide these banks as QTI files, a standard format that allows you to import questions, build, and customize quizzes in most learning management systems. <strong>These files cannot be opened outside of an LMS.\u00a0<\/strong><\/p>\r\n<p><strong>IMPORTANT NOTE:<\/strong><em> It is your responsibility to handle question banks and answer keys securely and appropriately to prevent them from being widely available.<\/em><\/p>\r\n<h4><strong>How to Import<\/strong><\/h4>\r\n<p>You must download the question bank specific to your LMS, open the file on your computer, and follow LMS-specific instructions for importing each module.<\/p>\r\n<p>Please use the <a href=\"https:\/\/support.lumenlearning.com\/hc\/en-us\/articles\/20768536986263-lumen-one-how-to-import-qti-files\">import instructions in our Lumen One knowledge-base<\/a> for Blackboard, Brightspace, Canvas, and Moodle.<\/p>\r\n<h4><strong>Available Question Banks<\/strong><\/h4>\r\n<p>The question banks include at least 4 questions for every learning outcome throughout the entire course.<\/p>\r\n<ul>\r\n\t<li><a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/QTI+Files\/BComm+Canvas+QTI+Files.zip\" target=\"_blank\" rel=\"noopener\">Canvas<\/a><\/li>\r\n\t<li><a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/QTI+Files\/BComm+Blackboard+QTI+Files.zip\" target=\"_blank\" rel=\"noopener\">Blackboard\/Moodle<\/a><\/li>\r\n\t<li><a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/QTI+Files\/BComm+D2L+QTI+Files.zip\" target=\"_blank\" rel=\"noopener\">Brightspace D2L<\/a><\/li>\r\n<\/ul>\r\n<div class=\"c-message_kit__blocks c-message_kit__blocks--rich_text\">\r\n<div class=\"c-message__message_blocks c-message__message_blocks--rich_text\" data-qa=\"message-text\">\r\n<div class=\"p-block_kit_renderer\" data-qa=\"block-kit-renderer\">\r\n<div class=\"p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\">\r\n<div class=\"p-rich_text_block\" dir=\"auto\">\r\n<p><strong>IMPORTANT NOTE: <\/strong><em>After downloading the QTI Zip file, you must open the main file folder in order to import the individual module files. You cannot import the main file folder.<\/em><\/p>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<p>[<a class=\"anchorLink\" href=\"#top\" target=\"_self\" rel=\"noopener\">return to top<\/a>]<\/p>\r\n<\/section>\r\n<section class=\"textbox\" style=\"border: none;\">\r\n<h3 style=\"margin-top: 0;\"><a id=\"epub\"><\/a>Offline Content Access<\/h3>\r\n<strong>NOTE:<\/strong> the epub contains the<strong> Learn It and Apply It content only<\/strong>. There are no interactives, videos, practice questions, or assessments included in these files and some images will not display in this format. You will need to download and open the epub within an e-reader, such as iBooks or ReadEra.\r\n\r\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/Lumen-Learning-Business-Communication.epub\" target=\"_blank\" rel=\"noopener\">Business Communication EPUB<\/a><\/p>\r\n\r\nThis epub is designed to assist you in preparation for your course(s) using Lumen One or as a resource for students requiring accessibility accommodations.<br aria-hidden=\"true\" \/>\r\nIf your students are interested in a printed version of the Learn It and Apply It content, we offer 3-hole punched copies which can be ordered through your bookstore or <a class=\"c-link\" href=\"https:\/\/coursepacksetc.com\/product-category\/lumen-learning\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"https:\/\/coursepacksetc.com\/product-category\/lumen-learning\/\" data-sk=\"tooltip_parent\">directly by students here<\/a>. <br \/>\r\n<br \/>\r\n[<a class=\"anchorLink\" href=\"#top\">return to top<\/a>]<\/section>","rendered":"<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-5715 alignright\" src=\"https:\/\/content-cdn.one.lumenlearning.com\/wp-content\/uploads\/sites\/10\/2022\/10\/02185338\/Learning-languages-pana-1024x1024.png\" alt=\"\" width=\"156\" height=\"160\" \/><a id=\"top\"><\/a>This page provides aligned teaching materials for Business Communication, including detailed instructor guides and instructional presentation slides. Each resource is built around Lumen\u2019s framework for Evidence-Based Teaching Practices, with the goal of supporting an active, engaged, and connected classroom \u2014 while also making your job easier.<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #800080;\"><strong><a><\/a>JUMP TO<\/strong>: <a class=\"anchorLink\" href=\"#syllabus\">Course Information<\/a>\u00a0<\/span><span style=\"color: #800080;\"><strong>|<\/strong><\/span> <a class=\"anchorLink\" href=\"#guides\">Instructor Guides<\/a>\u00a0<span style=\"color: #800080;\"><strong>| <\/strong><a class=\"anchorLink\" href=\"#powerpoint\">Slide Decks<\/a>\u00a0<\/span><span style=\"color: #800080;\"><strong>| <\/strong><a class=\"anchorLink\" href=\"#notes\">Guided Notes<\/a><strong><br \/>\n<\/strong><a class=\"anchorLink\" href=\"#practice\">Assignments<\/a>\u00a0<strong>| <\/strong><a class=\"anchorLink\" href=\"#Questionbanks\">Question Banks for Exams<\/a><\/span><\/p>\n<section class=\"textbox proTip\" aria-label=\"Pro Tip\">Lumen provides files in either PDF or Google formats depending on its primary use case. PDFs will either pull up in your browser or download onto your computer. To edit Google files, you will need to make your own copy. If you are signed into your own Google Drive account, click the file link, then click the \u201cFile\u201d dropdown menu, and click \u201cMake a copy.\u201d If you do not have a Google account, click the file link, then click the \u201cFile\u201d dropdown menu, and select \u201cDownload\u201d in your preferred file format.<\/section>\n<section class=\"textbox connectIt\" aria-label=\"Connect It\">\n<p><strong>*NEW* Instructor Guide Supplement<\/strong><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/Lumen+One\/AI+Instructor+Guide+Supplement+1.pdf\" target=\"_blank\" rel=\"noopener\">Messaging for students: value of practice,\u00a0AI use, purpose of assessment<\/a><\/p>\n<\/section>\n<section class=\"textbox\" style=\"border: none;\">\n<h3 style=\"margin-top: 0;\"><a id=\"syllabus\"><\/a>Course Information<\/h3>\n<p>You may want to reference module titles, topic areas, or specific learning outcomes in your syllabus.<\/p>\n<ul>\n<li><a href=\"https:\/\/docs.google.com\/document\/d\/1pWG7WXaxVXInxMGavdsITJShyqzME9JudPrWEI3qDIE\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Topic List for Business Communication<\/a><\/li>\n<li><a href=\"https:\/\/docs.google.com\/spreadsheets\/d\/1LZ8jUdLcEd4UFiQLOmhkeNxw9Hpx6aePX1CzLtU3Sjg\/edit?usp=drive_link\" target=\"_blank\" rel=\"noopener\">Business Communication: Detailed Learning Outcomes<\/a><\/li>\n<\/ul>\n<h4>Sample Syllabus<\/h4>\n<p>This visual syllabus is designed to help you convey openness and connection from the start of class. It includes sample language to describe Lumen One.<\/p>\n<ul>\n<li><span style=\"color: #ff0000;\"><a href=\"https:\/\/docs.google.com\/document\/d\/1JAPMPST_UR0hlCCPYIFcFMY0aiIGOBKOcBOWuTnBKbs\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Download a Sample Visual Syllabus &#8211; for digital use<\/a><\/span><\/li>\n<li><span style=\"color: #ff0000;\"><a href=\"https:\/\/docs.google.com\/document\/d\/1duwz6hYFHA9XG6DZZCdmdapTohFq4kxaNImq2-H5Z9c\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Download a Sample Visual Syllabus &#8211; for print<\/a><\/span><\/li>\n<\/ul>\n<section class=\"textbox questionHelp\" aria-label=\"Question Help\">\n<div class=\"qa-wrapper\" style=\"display: block\"><button class=\"show-answer show-answer-button collapsed\" data-target=\"q994606\">Click here for more information on customizing the syllabus.<\/button><\/p>\n<div id=\"q994606\" class=\"hidden-answer\" style=\"display: none\">To customize the visual syllabus with your own photo or avatar, make a copy of the Google doc to edit for yourself. Click on the photo and then click &#8220;Edit&#8221; to open the editor. Click on the photo and then click &#8220;Replace image&#8221; on the menu bar. If you do not see the &#8220;Replace image&#8221; button, follow <a class=\"c-link\" href=\"https:\/\/youtu.be\/52kbiJzYHx8\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"https:\/\/youtu.be\/52kbiJzYHx8\" data-sk=\"tooltip_parent\">this video tutorial<\/a>\u00a0to replace the image. Ensure that your new image is centered within the editor. You will see horizontal and vertical lines appear to help you center the image.To change the pie chart that displays your grading scheme, make a copy of this\u00a0<a class=\"c-link\" href=\"https:\/\/docs.google.com\/spreadsheets\/d\/1ZqWJXt0l4_VTJieP1_Ke5hNRfg8NsVOo1XBtH_t6kUU\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"https:\/\/docs.google.com\/spreadsheets\/d\/1ZqWJXt0l4_VTJieP1_Ke5hNRfg8NsVOo1XBtH_t6kUU\/edit?usp=sharing\" data-sk=\"tooltip_parent\">Google sheet<\/a>, edit it to reflect your percentages and graded items, copy the new pie chart from the sheet, and replace it on the syllabus. Once you have pasted your new pie chart onto your syllabus, click on the pie chart and set the formatting option to &#8220;wrap text&#8221; and for the image to &#8220;Move with text&#8221; so that you can position it to your liking.<\/div>\n<\/div>\n<\/section>\n<h4>Course Calendar<\/h4>\n<p>This sample course calendar provides a suggested schedule for instructors adopting Lumen One for the first time. It outlines a recommended pacing of topics, learning activities, and assessment milestones to help structure the course effectively. Instructors are encouraged to adapt it to fit their specific course format, student needs, and institutional requirements. The goal is to provide a starting point that ensures comprehensive coverage of essential concepts while allowing flexibility for customization.<\/p>\n<ul>\n<li><a href=\"https:\/\/docs.google.com\/document\/d\/1uEA-VM7mPFngJL7klLf7akn_XrFU4Z9N2kFD1SFCfxY\/edit?usp=sharing\">Sample Course Calendar<\/a><\/li>\n<\/ul>\n<h4>Video List<\/h4>\n<ul>\n<li><a href=\"https:\/\/docs.google.com\/spreadsheets\/d\/1LjE1qqPDdHo9suh7WcaxPxwKuB2OWvwBBH_EpVxamcM\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Business Communication: Video List<\/a><\/li>\n<\/ul>\n<p>[<a class=\"anchorLink\" href=\"#top\">return to top<\/a>]<\/p>\n<\/section>\n<section class=\"textbox\" style=\"border: none;\">\n<h3 style=\"margin-top: 0;\"><a id=\"guides\"><\/a>Instructor Guides<\/h3>\n<p>Instructor Guides are provided for each module to support active learning, conceptual investigation, and collaboration. Each guide includes an overview of the module content, a summary of what students encounter in key sections, and a list of learning outcomes. You\u2019ll also find engaging classroom activities with accompanying materials such as handouts and worksheets. Activities come with a suggested instructional plan, alignment to evidence-based teaching practices, discussion prompts, and an online variation that can be integrated into your LMS for hybrid or asynchronous classes.<\/p>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/document\/d\/1Sz5raysIM6enAm7fIfmo5hkx4os3fRbp5NAUT69ubW0\/edit?usp=sharing\">Module 1: Communicating in Business<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/document\/d\/1A_xEdrUqcz0pSomWOniVHcV15fdkHm-Z0SzWVDCfLUI\/edit?usp=sharing\">Module 2: Business Writing<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/document\/d\/13cof2LhmNgDOTst8EcxRuqh55RfmRXIq3KV9_1HbouE\/edit?usp=sharing\">Module 3: Channels of Written Communication<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/document\/d\/1IoKMYjJg3gCoWNljku-aAn8MonjXCTdrr5fScdUbHeA\/edit?usp=sharing\">Module 4: Using Research and Information Tools<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/document\/d\/1ca_HNP7nSjJU0e_Mv54Cj2eo6DzGhF6Knyt_puc7egM\/edit?usp=sharing\">Module 5: Visual Media<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/document\/d\/12ore6Qvxu9soAL9E4x5fqdJZ5-PBdIObNk1rMBLLYVk\/edit?usp=sharing\">Module 6: Business Reports<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/document\/d\/1XE8lNm0JjjYOAW91AX1RHHsTQoY4V01lIYRBFibNxC4\/edit?usp=sharing\">Module 7: Public Speaking<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/document\/d\/1MIiaeZTjXAnmsiVKY83zMlZHsTPNnZoSMkLUgPaUKa0\/edit?usp=sharing\">Module 8: Presentations<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/document\/d\/1n1VcTh9hhMBnBuNdzZp7WooPS001n7qKssA84c4HnDI\/edit?usp=sharing\">Module 9: Social Media<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/document\/d\/1Qq1XVE5Hyg-skoFEpytV8TvHKpvfOO-gJieUzQFLhwQ\/edit?usp=sharing\">Module 10: Written Messages in the Workplace<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/document\/d\/1wjkgxc1gKZoaMLdb1BZkpGsT5RoJ2ULKC_jI97HmLTY\/edit?usp=sharing\">Module 11: Collaboration In and Across Teams<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/document\/d\/15XtDUg-h1ihFGWjAif3EETWicsY4R3lLNRR8UNlP_S4\/edit?usp=sharing\">Module 12: Communication Challenges in Virtual Environments<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/document\/d\/1s7hJmgZYC4WLp4r0BApiyIijimgeACNK2LDeb7YH11g\/edit?usp=sharing\">Module 13: Communication Challenges in Multicultural Environments<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/document\/d\/1Noowv5mSDUpEqUHuRZK_GUGhPY3Vph-vuDKJVXynIxE\/edit?usp=sharing\">Module 14: Career Development Essentials<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/document\/d\/17l6F6Wvm4AWuJXPACB6KUBjCsha-m_5kcfOTK3db0BQ\/edit?usp=sharing\">Module 15: Recruiting and Selecting New Workers<\/a><\/p>\n<p>[<a class=\"anchorLink\" href=\"#top\">return to top<\/a>]<\/p>\n<\/section>\n<section class=\"textbox\" style=\"border: none;\">\n<h3 style=\"margin-top: 0;\"><a id=\"powerpoint\"><\/a>Presentation Slide Decks<\/h3>\n<p>Google Slides are available for each module to help you introduce and reinforce key concepts in class. Each deck of slides aligns with learning outcomes, providing concise explanations, visuals, video, and opportunities for active engagement. They\u2019re designed to complement the Instructor Guides, offering a flexible framework you can adapt for lectures, discussions, or group activities.<\/p>\n<p>Some slides contain notes or links to our Instructor Guides. If you share slide decks with your students, we recommend providing the links to the <b><span draggable=\"true\"><a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/Lumen+One\/Accessible+Resources+1.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Accessible Companion Documents (on the first slide of each deck)<\/a><\/span><\/b>. These contain all the slide content without the speaker notes, decorative images, and formatting \u2013 the perfect place for students to take notes, or to use with a screenreader\/voice over to listen to the content!<\/p>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/presentation\/d\/1eSyhOCrfaJcDSyUIklKNd0GKwgXSh8RYO4VuDNAUuWk\/edit?usp=sharing\">Module 1 Slides: Communicating in Business<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/presentation\/d\/1D3TP6tDeRgU1ThfYJuV6ynAHWKD3jmT7CfsLQ8UCK5E\/edit?usp=sharing\">Module 2 Slides: Business Writing<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/presentation\/d\/1HPtj5VshxrH9K5YiHrpXq4BBgP8SXfLe8UHv7H2LjSs\/edit?usp=sharing\">Module 3 Slides: Channels of Written Communication<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/presentation\/d\/1gP2V51iG0a7que6bFqVEDlrY2GNmfvgFtBBnNheLQfs\/edit?usp=sharing\">Module 4 Slides: Using Research and Information Tools<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/presentation\/d\/1He0wdrvM_htQiAaFGW-B2jeZp-JROmyoG4uPwaxEU2M\/edit?usp=sharing\">Module 5 Slides: Visual Media<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/presentation\/d\/1-3_dM-Cq8HsNG7OhX-WGbxjid-MLus1bGH3ZU_Mu11Q\/edit?usp=sharing\">Module 6 Slides: Business Reports<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/presentation\/d\/1dh2xjNNoeTJ22l0xNJwQ3Umbw7RgL6ypjbTk87siiAo\/edit?usp=sharing\">Module 7 Slides: Public Speaking<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/presentation\/d\/1i2PiLO_bPm953JPDW1KN4jllEbMUUlqMbzxuElZrgpA\/edit?usp=sharing\">Module 8 Slides: Presentations<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/presentation\/d\/1eGFH74PfDPWZ937cOAjNF6KETZ9T6exDTvR3qERBv2Y\/edit?usp=sharing\">Module 9 Slides: Social Media<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/presentation\/d\/1DmE7NQNQj2gPFFI4cbypolSThnl7xaBtczrrBuwGd3M\/edit?usp=sharing\">Module 10 Slides: Written Messages in the Workplace<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/presentation\/d\/1yNsf0R-KYhNTQLOYivOJKGhHBcotBczgDKyOpTLjVzg\/edit?usp=sharing\">Module 11 Slides: Collaboration In and Across Teams<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/presentation\/d\/1DjDLkJ4Qs2Gvatt7LFTdFBb3rS61B6baDHRPnAPhPkg\/edit?usp=sharing\">Module 12 Slides: Communication Challenges in Virtual Environments<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/presentation\/d\/1xdlQp6w2EvKDCCjdsd1CCvUpMP63bMqoBZYa6FddQLY\/edit?usp=sharing\">Module 13 Slides: Communication Challenges in Multicultural Environments<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/presentation\/d\/1lRZmUag8HRSgyi9QKajqxXyAW_iDnB_uZwMiDQ7F48I\/edit?usp=sharing\">Module 14 Slides: Career Development Essentials<\/a><\/p>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/docs.google.com\/presentation\/d\/19ORxwZcN2VETO5XmbEfFX4F2od1AsLhhLcVVW4nQoaI\/edit?usp=sharing\">Module 15 Slides: Recruiting and Selecting New Workers<\/a><\/p>\n<\/section>\n<section class=\"textbox\" style=\"border: none;\">\n<h3><a id=\"notes\"><\/a>Guided Notes<\/h3>\n<p>These guided notes serve as a flexible, scaffolded tool to support student learning throughout the course, whether for note-taking in class or working through the Study Plan. Though not comprehensive, they do provide a minimal outline for students to follow and may also be useful as a study guide for students.<\/p>\n<p><a href=\"https:\/\/drive.google.com\/drive\/folders\/1MVfWGJAVG44emoAFlQttEj3VR478r54D?usp=sharing\" target=\"_blank\" rel=\"noopener\">Guided Notes by Module<\/a><\/p>\n<p>[<a class=\"anchorLink\" href=\"#top\">return to top<\/a>]<\/p>\n<\/section>\n<section class=\"textbox\" style=\"border: none;\">\n<h3 style=\"margin-top: 0;\"><a id=\"practice\"><\/a>Assignments and Discussions<\/h3>\n<p>In addition to the online variation of the classroom activities found in the Instructor Guides, here are alternate assignments that you can choose from. These are already linked within the Instructor Guides above.<\/p>\n<h4><strong>Note about AI use in graded work:<\/strong><\/h4>\n<p>We recognize that there is a wide range of opinions about the use of artificial intelligence (AI) in higher education. The approach of these assignments and discussions is to embrace the use of AI because it\u2019s a powerful tool that is here to stay. In a study of over 750 Boston Consulting Group (BCG) consultants, the results indicated that using OpenAI\u2019s ChatGPT-4 for ideation and content creation improved 90% of participants\u2019 performance by an average of 40% compared to those who did not use AI. The degree of improvement with the use of AI was greater for lower performing participants than higher performing ones. In contrast, use of AI for complex problem solving resulted in poorer performance compared to human-only output.<a class=\"footnote\" title=\"Dell'Acqua, Fabrizio and McFowland, Edward and Mollick, Ethan R. and Lifshitz-Assaf, Hila and Kellogg, Katherine and Rajendran, Saran and Krayer, Lisa and Candelon, Fran\u00e7ois and Lakhani, Karim R., Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality (September 15, 2023). Harvard Business School Technology &amp; Operations Mgt. Unit Working Paper No. 24-013, Available at SSRN: https:\/\/ssrn.com\/abstract=4573321 or http:\/\/dx.doi.org\/10.2139\/ssrn.4573321\" id=\"return-footnote-1570-1\" href=\"#footnote-1570-1\" aria-label=\"Footnote 1\"><sup class=\"footnote\">[1]<\/sup><\/a> The AI-assisted component of these assignments and discussions focus on those ideation and creation tasks rather than interpretive tasks that involve more nuanced problem solving. A <a href=\"https:\/\/www.bcg.com\/publications\/2023\/how-people-create-and-destroy-value-with-gen-ai\">summary of the study<\/a> is available on the BCG website. Each AI-assisted assignment includes:<\/p>\n<ol>\n<li>introductory instructions on the use of AI<\/li>\n<li>a component stressing the importance of human review of AI content<\/li>\n<li>a reflection on the use of AI and the student&#8217;s decision-making process in incorporating AI generated content<\/li>\n<\/ol>\n<h3><a href=\"https:\/\/docs.google.com\/document\/d\/1WEuJKE6XLxJXRCqZdJS8SronhjbljUSq9AWQiS_RTWs\/edit?tab=t.0#heading=h.81zou9wcb1p0\">Assignment Package<\/a><\/h3>\n<p><a href=\"https:\/\/docs.google.com\/document\/d\/1WEuJKE6XLxJXRCqZdJS8SronhjbljUSq9AWQiS_RTWs\/edit?tab=t.0#heading=h.81zou9wcb1p0\">This document<\/a> contains a collection of written assignments and recommendations about how to incorporate them into your course. All major assignments include an optional component where students use an artificial intelligence tool as part of their work process.<\/p>\n<p><div class=\"qa-wrapper\" style=\"display: block\"><button class=\"show-answer show-answer-button collapsed\" data-target=\"q789854\">Click here to see discussions organized by module that will be retired in June 2026 as part of our continuous improvement process.<\/button><\/p>\n<div id=\"q789854\" class=\"hidden-answer\" style=\"display: none\">\n<h4>Discussions<\/h4>\n<p>These discussions do not require research and are intended to draw upon students&#8217; experiences and opinions to reduce the temptation of using AI to write their submissions.<\/p>\n<p style=\"padding-left: 40px;\">Module 1: Communicating in Business &#8211;\u00a0<span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Employee's Personal Social Media Discussion&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:4737,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:2,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}\" data-sheets-chipruns=\"{&quot;1&quot;:0,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:&quot;https:\/\/docs.google.com\/document\/d\/19qVRUa0vLcGjZkEfgVvi8IB8qiCl5U_rcbUqahVaNcY\/edit?usp=sharing&quot;,&quot;2&quot;:&quot;application\/vnd.google-apps.kix&quot;}}}\"><a class=\"in-cell-link\" href=\"https:\/\/docs.google.com\/document\/d\/19qVRUa0vLcGjZkEfgVvi8IB8qiCl5U_rcbUqahVaNcY\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Employee&#8217;s Personal Social Media<\/a><\/span><\/p>\n<p style=\"padding-left: 40px;\">Module 2: Business Writing &#8211;\u00a0<span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Storytelling in Business&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:513,&quot;3&quot;:{&quot;1&quot;:0},&quot;12&quot;:0}\" data-sheets-chipruns=\"{&quot;1&quot;:0,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:&quot;https:\/\/docs.google.com\/document\/d\/1cARd34avLBLcL_ipKojBq4kJJV9h17ywAsAXFla1LQM\/edit?usp=sharing&quot;,&quot;2&quot;:&quot;application\/vnd.google-apps.kix&quot;}}}\"><a class=\"in-cell-link\" href=\"https:\/\/docs.google.com\/document\/d\/1cARd34avLBLcL_ipKojBq4kJJV9h17ywAsAXFla1LQM\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Storytelling in Business<\/a><\/span><\/p>\n<p style=\"padding-left: 40px;\">Module 3: Channels of Written Communication &#8211;\u00a0<span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Emojis in the Workplace&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:4737,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:2,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}\" data-sheets-chipruns=\"{&quot;1&quot;:0,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:&quot;https:\/\/docs.google.com\/document\/d\/1De0FmO6oNVXfjTSzmSIgTKAaVAt-TE3FD1VHcTVl-f0\/edit?usp=sharing&quot;,&quot;2&quot;:&quot;application\/vnd.google-apps.kix&quot;}}}\"><a class=\"in-cell-link\" href=\"https:\/\/docs.google.com\/document\/d\/1De0FmO6oNVXfjTSzmSIgTKAaVAt-TE3FD1VHcTVl-f0\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Emojis in the Workplace<\/a><\/span><\/p>\n<p style=\"padding-left: 40px;\">Module 4: Using Research and Information Tools &#8211;\u00a0<span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Training Artificial Intelligence&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:4737,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:2,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}\" data-sheets-chipruns=\"{&quot;1&quot;:0,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:&quot;https:\/\/docs.google.com\/document\/d\/1SrLldKG2Uhw_7K1WO3QqUfYt8NHfwrA-221TNRlpo0w\/edit?usp=sharing&quot;,&quot;2&quot;:&quot;application\/vnd.google-apps.kix&quot;}}}\"><a class=\"in-cell-link\" href=\"https:\/\/docs.google.com\/document\/d\/1SrLldKG2Uhw_7K1WO3QqUfYt8NHfwrA-221TNRlpo0w\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Training Artificial Intelligence<\/a><\/span><\/p>\n<p style=\"padding-left: 40px;\">Module 5: Visual Media &#8211;\u00a0<span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Using Altered Images&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:4737,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:2,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}\" data-sheets-chipruns=\"{&quot;1&quot;:0,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:&quot;https:\/\/docs.google.com\/document\/d\/1oiKkYQ85JwSlQwYdUPJ5hpa0Ncx4ri8R5ZHH0U5gOMM\/edit?usp=sharing&quot;,&quot;2&quot;:&quot;application\/vnd.google-apps.kix&quot;}}}\"><a class=\"in-cell-link\" href=\"https:\/\/docs.google.com\/document\/d\/1oiKkYQ85JwSlQwYdUPJ5hpa0Ncx4ri8R5ZHH0U5gOMM\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Using Altered Images<\/a><\/span><\/p>\n<p style=\"padding-left: 40px;\">Module 6: Business Reports &#8211;\u00a0<span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Social Media Reviews vs. Professional Critiques&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:4737,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:2,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}\" data-sheets-chipruns=\"{&quot;1&quot;:0,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:&quot;https:\/\/docs.google.com\/document\/d\/1OzPGroRMU_acSLXfrBplo9xEzzkyma_YkW3RG5imnBo\/edit?usp=sharing&quot;,&quot;2&quot;:&quot;application\/vnd.google-apps.kix&quot;}}}\"><a class=\"in-cell-link\" href=\"https:\/\/docs.google.com\/document\/d\/1OzPGroRMU_acSLXfrBplo9xEzzkyma_YkW3RG5imnBo\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Social Media Reviews vs. Professional Critiques<\/a><\/span><\/p>\n<p style=\"padding-left: 40px;\">Module 7: Public Speaking &#8211;\u00a0<span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Public Speaking in Virtual Environments&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:4737,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:2,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}\" data-sheets-chipruns=\"{&quot;1&quot;:0,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:&quot;https:\/\/docs.google.com\/document\/d\/1leNmXpRB8grjt7Ik1FSizYUe91DZFJtI-q1RL1UQ8sQ\/edit?usp=sharing&quot;,&quot;2&quot;:&quot;application\/vnd.google-apps.kix&quot;}}}\"><a class=\"in-cell-link\" href=\"https:\/\/docs.google.com\/document\/d\/1leNmXpRB8grjt7Ik1FSizYUe91DZFJtI-q1RL1UQ8sQ\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Public Speaking in Virtual Environments<\/a><\/span><\/p>\n<p style=\"padding-left: 40px;\">Module 8: Presentations &#8211;\u00a0<span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Is Less More?&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:4737,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:2,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}\" data-sheets-chipruns=\"{&quot;1&quot;:0,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:&quot;https:\/\/docs.google.com\/document\/d\/1XxnzjsUxpIz09TsSNMA7pHuV0HoxHxOxmj781VhDTow\/edit?usp=sharing&quot;,&quot;2&quot;:&quot;application\/vnd.google-apps.kix&quot;}}}\"><a class=\"in-cell-link\" href=\"https:\/\/docs.google.com\/document\/d\/1XxnzjsUxpIz09TsSNMA7pHuV0HoxHxOxmj781VhDTow\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Is Less More?<\/a><\/span><\/p>\n<p style=\"padding-left: 40px;\">Module 9: Social Media &#8211;\u00a0<span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Social Media Activism&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:4737,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:2,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}\" data-sheets-chipruns=\"{&quot;1&quot;:0,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:&quot;https:\/\/docs.google.com\/document\/d\/1--aqNIvayTlmgTu5p3RecK8UNKgGV42zF6uc52Vfc_8\/edit?usp=sharing&quot;,&quot;2&quot;:&quot;application\/vnd.google-apps.kix&quot;}}}\"><a class=\"in-cell-link\" href=\"https:\/\/docs.google.com\/document\/d\/1--aqNIvayTlmgTu5p3RecK8UNKgGV42zF6uc52Vfc_8\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Social Media Activism<\/a><\/span><\/p>\n<p style=\"padding-left: 40px;\">Module 10: Written Messages in the Workplace &#8211;\u00a0<span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;The Pace of Communication&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:4737,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:2,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}\" data-sheets-chipruns=\"{&quot;1&quot;:0,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:&quot;https:\/\/docs.google.com\/document\/d\/1CWWexjn9F3XJa-YkkreSRAzS8Mh9XuJmvwnuyx4HZ_E\/edit?usp=sharing&quot;,&quot;2&quot;:&quot;application\/vnd.google-apps.kix&quot;}}}\"><a class=\"in-cell-link\" href=\"https:\/\/docs.google.com\/document\/d\/1CWWexjn9F3XJa-YkkreSRAzS8Mh9XuJmvwnuyx4HZ_E\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">The Pace of Communication<\/a><\/span><\/p>\n<p style=\"padding-left: 40px;\">Module 11: Collaboration In and Across Teams &#8211;\u00a0<span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Constructive Feedback&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:4737,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:2,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}\" data-sheets-chipruns=\"{&quot;1&quot;:0,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:&quot;https:\/\/docs.google.com\/document\/d\/1oiqxoQdNhpL4pTTqIw4NNogzpUCjgtJKP_Vn4oGu-Gc\/edit?usp=sharing&quot;,&quot;2&quot;:&quot;application\/vnd.google-apps.kix&quot;}}}\"><a class=\"in-cell-link\" href=\"https:\/\/docs.google.com\/document\/d\/1oiqxoQdNhpL4pTTqIw4NNogzpUCjgtJKP_Vn4oGu-Gc\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Constructive Feedback<\/a><\/span><\/p>\n<p style=\"padding-left: 40px;\">Module 12: Communication Challenges in Virtual Environments &#8211;\u00a0<span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Team Communication in Remote vs. In-Person Settings&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:4737,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:2,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}\" data-sheets-chipruns=\"{&quot;1&quot;:0,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:&quot;https:\/\/docs.google.com\/document\/d\/19ZH7uvZ57iNRdeWKlHxh8ZWJ9nvLedhMT3tjlrnDiaE\/edit?usp=sharing&quot;,&quot;2&quot;:&quot;application\/vnd.google-apps.kix&quot;}}}\"><a class=\"in-cell-link\" href=\"https:\/\/docs.google.com\/document\/d\/19ZH7uvZ57iNRdeWKlHxh8ZWJ9nvLedhMT3tjlrnDiaE\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Team Communication in Remote vs. In-Person Settings<\/a><\/span><\/p>\n<p style=\"padding-left: 40px;\">Module 13: Communication Challenges in Multicultural Environments &#8211;\u00a0<span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Intergenerational Communication Gaps&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:4737,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:2,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}\" data-sheets-chipruns=\"{&quot;1&quot;:0,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:&quot;https:\/\/docs.google.com\/document\/d\/1q6LNxPexQxjlxqQ_fapmgxZwJZzZq-YBun1Tyd4qHcw\/edit?usp=sharing&quot;,&quot;2&quot;:&quot;application\/vnd.google-apps.kix&quot;}}}\"><a class=\"in-cell-link\" href=\"https:\/\/docs.google.com\/document\/d\/1q6LNxPexQxjlxqQ_fapmgxZwJZzZq-YBun1Tyd4qHcw\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Intergenerational Communication Gaps<\/a><\/span><\/p>\n<p style=\"padding-left: 40px;\">Module 14: Career Development Essentials &#8211;\u00a0<span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Skill Share&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:4737,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:2,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}\" data-sheets-chipruns=\"{&quot;1&quot;:0,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:&quot;https:\/\/docs.google.com\/document\/d\/1P_oBRybTxCEfgcSIBZlWUnSDVZH3XRXnPCBxbzCGQ_I\/edit?usp=sharing&quot;,&quot;2&quot;:&quot;application\/vnd.google-apps.kix&quot;}}}\"><a class=\"in-cell-link\" href=\"https:\/\/docs.google.com\/document\/d\/1P_oBRybTxCEfgcSIBZlWUnSDVZH3XRXnPCBxbzCGQ_I\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Skill Share<\/a><\/span><\/p>\n<p style=\"padding-left: 40px;\">Module 15: Recruiting and Selecting New Workers &#8211;\u00a0<span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Reducing Bias in Hiring&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:4737,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:2,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}\" data-sheets-chipruns=\"{&quot;1&quot;:0,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:&quot;https:\/\/docs.google.com\/document\/d\/1ztXv5-UhO367LFn4bHUDN6M3D8PnHQR0-pa5NuN9ihA\/edit?usp=sharing&quot;,&quot;2&quot;:&quot;application\/vnd.google-apps.kix&quot;}}}\"><a class=\"in-cell-link\" href=\"https:\/\/docs.google.com\/document\/d\/1ztXv5-UhO367LFn4bHUDN6M3D8PnHQR0-pa5NuN9ihA\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">Reducing Bias in Hiring<\/a><\/span><\/p>\n<\/div>\n<\/div>\n<p>[<a class=\"anchorLink\" href=\"#top\">return to top<\/a>]<\/p>\n<\/section>\n<section class=\"textbox\" style=\"border: none;\">\n<h3><a id=\"Questionbanks\"><\/a>Question Banks for Midterms and Finals<\/h3>\n<p>Lumen One provides access to outcome-aligned question banks that you can use to build your own exams. We provide these banks as QTI files, a standard format that allows you to import questions, build, and customize quizzes in most learning management systems. <strong>These files cannot be opened outside of an LMS.\u00a0<\/strong><\/p>\n<p><strong>IMPORTANT NOTE:<\/strong><em> It is your responsibility to handle question banks and answer keys securely and appropriately to prevent them from being widely available.<\/em><\/p>\n<h4><strong>How to Import<\/strong><\/h4>\n<p>You must download the question bank specific to your LMS, open the file on your computer, and follow LMS-specific instructions for importing each module.<\/p>\n<p>Please use the <a href=\"https:\/\/support.lumenlearning.com\/hc\/en-us\/articles\/20768536986263-lumen-one-how-to-import-qti-files\">import instructions in our Lumen One knowledge-base<\/a> for Blackboard, Brightspace, Canvas, and Moodle.<\/p>\n<h4><strong>Available Question Banks<\/strong><\/h4>\n<p>The question banks include at least 4 questions for every learning outcome throughout the entire course.<\/p>\n<ul>\n<li><a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/QTI+Files\/BComm+Canvas+QTI+Files.zip\" target=\"_blank\" rel=\"noopener\">Canvas<\/a><\/li>\n<li><a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/QTI+Files\/BComm+Blackboard+QTI+Files.zip\" target=\"_blank\" rel=\"noopener\">Blackboard\/Moodle<\/a><\/li>\n<li><a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/QTI+Files\/BComm+D2L+QTI+Files.zip\" target=\"_blank\" rel=\"noopener\">Brightspace D2L<\/a><\/li>\n<\/ul>\n<div class=\"c-message_kit__blocks c-message_kit__blocks--rich_text\">\n<div class=\"c-message__message_blocks c-message__message_blocks--rich_text\" data-qa=\"message-text\">\n<div class=\"p-block_kit_renderer\" data-qa=\"block-kit-renderer\">\n<div class=\"p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\">\n<div class=\"p-rich_text_block\" dir=\"auto\">\n<p><strong>IMPORTANT NOTE: <\/strong><em>After downloading the QTI Zip file, you must open the main file folder in order to import the individual module files. You cannot import the main file folder.<\/em><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[<a class=\"anchorLink\" href=\"#top\" target=\"_self\" rel=\"noopener\">return to top<\/a>]<\/p>\n<\/section>\n<section class=\"textbox\" style=\"border: none;\">\n<h3 style=\"margin-top: 0;\"><a id=\"epub\"><\/a>Offline Content Access<\/h3>\n<p><strong>NOTE:<\/strong> the epub contains the<strong> Learn It and Apply It content only<\/strong>. There are no interactives, videos, practice questions, or assessments included in these files and some images will not display in this format. You will need to download and open the epub within an e-reader, such as iBooks or ReadEra.<\/p>\n<p style=\"padding-left: 40px;\"><a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/Lumen-Learning-Business-Communication.epub\" target=\"_blank\" rel=\"noopener\">Business Communication EPUB<\/a><\/p>\n<p>This epub is designed to assist you in preparation for your course(s) using Lumen One or as a resource for students requiring accessibility accommodations.<br aria-hidden=\"true\" \/><br \/>\nIf your students are interested in a printed version of the Learn It and Apply It content, we offer 3-hole punched copies which can be ordered through your bookstore or <a class=\"c-link\" href=\"https:\/\/coursepacksetc.com\/product-category\/lumen-learning\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"https:\/\/coursepacksetc.com\/product-category\/lumen-learning\/\" data-sk=\"tooltip_parent\">directly by students here<\/a>. <\/p>\n<p>[<a class=\"anchorLink\" href=\"#top\">return to top<\/a>]<\/section>\n<hr class=\"before-footnotes clear\" \/><div class=\"footnotes\"><ol><li id=\"footnote-1570-1\">Dell'Acqua, Fabrizio and McFowland, Edward and Mollick, Ethan R. and Lifshitz-Assaf, Hila and Kellogg, Katherine and Rajendran, Saran and Krayer, Lisa and Candelon, Fran\u00e7ois and Lakhani, Karim R., Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality (September 15, 2023). Harvard Business School Technology &amp; Operations Mgt. Unit Working Paper No. 24-013, Available at SSRN: https:\/\/ssrn.com\/abstract=4573321 or http:\/\/dx.doi.org\/10.2139\/ssrn.4573321 <a href=\"#return-footnote-1570-1\" class=\"return-footnote\" aria-label=\"Return to footnote 1\">&crarr;<\/a><\/li><\/ol><\/div>","protected":false},"author":21,"menu_order":1,"template":"","meta":{"_candela_citation":"[]","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"part":1566,"module-header":"teaching_resources","content_attributions":[],"internal_book_links":[],"video_content":null,"cc_video_embed_content":{"cc_scripts":"","media_targets":[]},"try_it_collection":null,"_links":{"self":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/1570"}],"collection":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/wp\/v2\/users\/21"}],"version-history":[{"count":60,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/1570\/revisions"}],"predecessor-version":[{"id":5199,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/1570\/revisions\/5199"}],"part":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/parts\/1566"}],"metadata":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/1570\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/wp\/v2\/media?parent=1570"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapter-type?post=1570"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/wp\/v2\/contributor?post=1570"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/wp\/v2\/license?post=1570"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}