{"id":1477,"date":"2024-02-02T21:48:08","date_gmt":"2024-02-02T21:48:08","guid":{"rendered":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/?post_type=chapter&#038;p=1477"},"modified":"2024-07-26T15:35:21","modified_gmt":"2024-07-26T15:35:21","slug":"fresh-take-13-3","status":"publish","type":"chapter","link":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/chapter\/fresh-take-13-3\/","title":{"raw":"Fresh Take: Demographic Differences and Communication","rendered":"Fresh Take: Demographic Differences and Communication"},"content":{"raw":"<section class=\"textbox learningGoals\">\r\n<ul>\r\n\t<li>Understand how to use gender-neutral language in business communications<\/li>\r\n\t<li>Understand how people of different genders might communicate differently<\/li>\r\n\t<li>Understand how various disabilities may affect communication<\/li>\r\n\t<li>Understand how to improve communication between people of different ages<\/li>\r\n<\/ul>\r\n<\/section>\r\n<h2>Using Inclusive Language<\/h2>\r\n<section class=\"textbox watchIt\">\r\n<p><iframe src=\"\/\/plugin.3playmedia.com\/show?mf=11949846&amp;p3sdk_version=1.10.1&amp;p=20361&amp;pt=375&amp;video_id=6pEfkQBeyWw&amp;video_target=tpm-plugin-j0yqw5my-6pEfkQBeyWw\" width=\"800px\" height=\"450px\" frameborder=\"0\" marginwidth=\"0px\" marginheight=\"0px\"><\/iframe><\/p>\r\n<p>You can view the\u00a0<a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/Transcripts\/InclusiveLanguage_transcript.txt\" target=\"_blank\" rel=\"noopener\">transcript for \u201cInclusive Language\u201d here (opens in new window).<\/a><\/p>\r\n<\/section>\r\n<h2>Communicating with Different Genders<\/h2>\r\n<section class=\"textbox watchIt\">\r\n<p><iframe src=\"\/\/plugin.3playmedia.com\/show?mf=12103539&amp;p3sdk_version=1.10.1&amp;p=20361&amp;pt=375&amp;video_id=D1flGLIWJ70&amp;video_target=tpm-plugin-zsg77mbl-D1flGLIWJ70\" width=\"800px\" height=\"450px\" frameborder=\"0\" marginwidth=\"0px\" marginheight=\"0px\"><\/iframe><\/p>\r\n<p>You can view the\u00a0<a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/Transcripts\/DifferencesinGenderCommunication_transcript.txt\" target=\"_blank\" rel=\"noopener\">transcript for \u201cDifferences in Gender Communication\u201d here (opens in new window).<\/a><\/p>\r\n<\/section>\r\n<h2>Creating Accessible Workplaces<\/h2>\r\n<section class=\"textbox watchIt\">\r\n<p>[embed]https:\/\/www.youtube.com\/watch?v=RoyHvfJowZI[\/embed]<\/p>\r\n<p>You can view the\u00a0<a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/Transcripts\/HowtoHelpEmployeesWithDisabilitiesThriveTheWayWeWorkaTEDseries_transcript.txt\" target=\"_blank\" rel=\"noopener\">transcript for \u201cHow to Help Employees With Disabilities Thrive | The Way We Work, a TED series\u201d here (opens in new window).<\/a><\/p>\r\n<p><iframe src=\"\/\/plugin.3playmedia.com\/show?mf=12103540&amp;p3sdk_version=1.10.1&amp;p=20361&amp;pt=375&amp;video_id=tYYQ4CKsZxQ&amp;video_target=tpm-plugin-ozuq5uq6-tYYQ4CKsZxQ\" width=\"800px\" height=\"450px\" frameborder=\"0\" marginwidth=\"0px\" marginheight=\"0px\"><\/iframe><\/p>\r\n<p>You can view the\u00a0<a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/Transcripts\/AccessiblecommunicationCaritasSerbia_transcript.txt\" target=\"_blank\" rel=\"noopener\">transcript for \u201cAccessible communication - Caritas Serbia\u201d here (opens in new window).<\/a><\/p>\r\n<\/section>\r\n<h2>Communication Between Genders<\/h2>\r\n<section class=\"textbox watchIt\">\r\n<p>[embed]https:\/\/www.youtube.com\/watch?v=KteUn6scFqE[\/embed]<\/p>\r\n<p>You can view the\u00a0<a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/Transcripts\/GenerationalCommunicationGapsintheWorkplace_transcript.txt\" target=\"_blank\" rel=\"noopener\">transcript for \u201cGenerational Communication Gaps in the Workplace\u201d here (opens in new window).<\/a><\/p>\r\n<\/section>","rendered":"<section class=\"textbox learningGoals\">\n<ul>\n<li>Understand how to use gender-neutral language in business communications<\/li>\n<li>Understand how people of different genders might communicate differently<\/li>\n<li>Understand how various disabilities may affect communication<\/li>\n<li>Understand how to improve communication between people of different ages<\/li>\n<\/ul>\n<\/section>\n<h2>Using Inclusive Language<\/h2>\n<section class=\"textbox watchIt\">\n<p><iframe loading=\"lazy\" src=\"\/\/plugin.3playmedia.com\/show?mf=11949846&amp;p3sdk_version=1.10.1&amp;p=20361&amp;pt=375&amp;video_id=6pEfkQBeyWw&amp;video_target=tpm-plugin-j0yqw5my-6pEfkQBeyWw\" width=\"800px\" height=\"450px\" frameborder=\"0\" marginwidth=\"0px\" marginheight=\"0px\"><\/iframe><\/p>\n<p>You can view the\u00a0<a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/Transcripts\/InclusiveLanguage_transcript.txt\" target=\"_blank\" rel=\"noopener\">transcript for \u201cInclusive Language\u201d here (opens in new window).<\/a><\/p>\n<\/section>\n<h2>Communicating with Different Genders<\/h2>\n<section class=\"textbox watchIt\">\n<p><iframe loading=\"lazy\" src=\"\/\/plugin.3playmedia.com\/show?mf=12103539&amp;p3sdk_version=1.10.1&amp;p=20361&amp;pt=375&amp;video_id=D1flGLIWJ70&amp;video_target=tpm-plugin-zsg77mbl-D1flGLIWJ70\" width=\"800px\" height=\"450px\" frameborder=\"0\" marginwidth=\"0px\" marginheight=\"0px\"><\/iframe><\/p>\n<p>You can view the\u00a0<a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/Transcripts\/DifferencesinGenderCommunication_transcript.txt\" target=\"_blank\" rel=\"noopener\">transcript for \u201cDifferences in Gender Communication\u201d here (opens in new window).<\/a><\/p>\n<\/section>\n<h2>Creating Accessible Workplaces<\/h2>\n<section class=\"textbox watchIt\">\n<p><iframe loading=\"lazy\" id=\"oembed-1\" title=\"How to Help Employees With Disabilities Thrive | The Way We Work, a TED series\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/RoyHvfJowZI?feature=oembed&#38;rel=0\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>You can view the\u00a0<a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/Transcripts\/HowtoHelpEmployeesWithDisabilitiesThriveTheWayWeWorkaTEDseries_transcript.txt\" target=\"_blank\" rel=\"noopener\">transcript for \u201cHow to Help Employees With Disabilities Thrive | The Way We Work, a TED series\u201d here (opens in new window).<\/a><\/p>\n<p><iframe loading=\"lazy\" src=\"\/\/plugin.3playmedia.com\/show?mf=12103540&amp;p3sdk_version=1.10.1&amp;p=20361&amp;pt=375&amp;video_id=tYYQ4CKsZxQ&amp;video_target=tpm-plugin-ozuq5uq6-tYYQ4CKsZxQ\" width=\"800px\" height=\"450px\" frameborder=\"0\" marginwidth=\"0px\" marginheight=\"0px\"><\/iframe><\/p>\n<p>You can view the\u00a0<a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/Transcripts\/AccessiblecommunicationCaritasSerbia_transcript.txt\" target=\"_blank\" rel=\"noopener\">transcript for \u201cAccessible communication &#8211; Caritas Serbia\u201d here (opens in new window).<\/a><\/p>\n<\/section>\n<h2>Communication Between Genders<\/h2>\n<section class=\"textbox watchIt\">\n<p><iframe loading=\"lazy\" id=\"oembed-2\" title=\"Generational Communication Gaps in the Workplace\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/KteUn6scFqE?feature=oembed&#38;rel=0\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>You can view the\u00a0<a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/Transcripts\/GenerationalCommunicationGapsintheWorkplace_transcript.txt\" target=\"_blank\" rel=\"noopener\">transcript for \u201cGenerational Communication Gaps in the Workplace\u201d here (opens in new window).<\/a><\/p>\n<\/section>\n","protected":false},"author":23,"menu_order":18,"template":"","meta":{"_candela_citation":"[{\"type\":\"copyrighted_video\",\"description\":\"Inclusive Language\",\"author\":\"Virtual High School\",\"organization\":\"\",\"url\":\"https:\/\/youtu.be\/6pEfkQBeyWw\",\"project\":\"\",\"license\":\"other\",\"license_terms\":\"Standard YouTube License\"},{\"type\":\"copyrighted_video\",\"description\":\"Differences in Gender Communication\",\"author\":\"GreggU\",\"organization\":\"\",\"url\":\"https:\/\/youtu.be\/D1flGLIWJ70\",\"project\":\"\",\"license\":\"other\",\"license_terms\":\"Standard YouTube License\"},{\"type\":\"copyrighted_video\",\"description\":\"Generational Communication Gaps in the Workplace\",\"author\":\"KnowledgeCity\",\"organization\":\"\",\"url\":\"https:\/\/youtu.be\/KteUn6scFqE\",\"project\":\"\",\"license\":\"other\",\"license_terms\":\"Standard YouTube 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