{"id":1417,"date":"2024-02-01T23:23:08","date_gmt":"2024-02-01T23:23:08","guid":{"rendered":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/?post_type=chapter&#038;p=1417"},"modified":"2024-07-26T15:43:20","modified_gmt":"2024-07-26T15:43:20","slug":"apply-it-criticism-in-messages","status":"publish","type":"chapter","link":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/chapter\/apply-it-criticism-in-messages\/","title":{"raw":"Apply It: Feedback in Messages","rendered":"Apply It: Feedback in Messages"},"content":{"raw":"<section class=\"textbox learningGoals\">\r\n<ul>\r\n\t<li>Recognize the difference between various types of feedback used in business<\/li>\r\n\t<li>Understand how to write feedback messages for people outside your organization<\/li>\r\n\t<li>Understand how to write feedback messages for people inside your organization<\/li>\r\n<\/ul>\r\n<\/section>\r\n<h2>Giving Feedback<\/h2>\r\n<section class=\"textbox watchIt\">\r\n<p>[videopicker divId=\"tnh-video-picker\" title=\"Tips for Giving Effective Feedback\" label=\"Select Video\"]<\/p>\r\n<p>[videooption displayName=\"4-step Method for Giving Feedback\" value=\"https:\/\/youtu.be\/MGfS3EFICmk?si=H81OfVukcBUTkUEW\"][videooption displayName=\"The secret to giving great feedback\" value=\"https:\/\/youtu.be\/wtl5UrrgU8c?si=S2WCQA3GZlRMFSbk\"] [videooption displayName=\"How to Give Feedback\" value=\"\/\/plugin.3playmedia.com\/show?mf=12272664&amp;p3sdk_version=1.10.1&amp;p=20361&amp;pt=375&amp;video_id=jhtwqK3iOV8&amp;video_target=tpm-plugin-vfy9yffd-jhtwqK3iOV8\"]<\/p>\r\n<p>[\/videopicker]<\/p>\r\n<p>You can view the\u00a0<a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/Transcripts\/Afour-stepmethodforgivingfoolprooffeedback_MichelleTillisLederman_transcript.txt\" target=\"_blank\" rel=\"noopener\">transcript for \"A four-step method for giving foolproof feedback | Michelle Tillis Lederman\" here (opens in new window).<\/a><\/p>\r\n<p>You can view the\u00a0<a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/Transcripts\/Thesecrettogivinggreatfeedback_TheWayWeWork+aTEDseries_transcript.txt\" target=\"_blank\" rel=\"noopener\">transcript for \"The secret to giving great feedback | The Way We Work, a TED series\" here (opens in new window).<\/a><\/p>\r\n<p>You can view the\u00a0<a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/Transcripts\/HowtoGiveFeedback%E2%80%94EspeciallyWhenYou%E2%80%99reDreadingitChristinevs.Work_transcript.txt\" target=\"_blank\" rel=\"noopener\">transcript for \"How to Give Feedback\u2014Especially When You\u2019re Dreading it | Christine vs. Work\" here (opens in new window).<\/a><\/p>\r\n<\/section>\r\n<h2>Accepting Feedback<\/h2>\r\n<section class=\"textbox watchIt\">\r\n<p>[videopicker divId=\"tnh-video-picker\" title=\"Receiving Feedback\" label=\"Select Video\"]<\/p>\r\n<p>[videooption displayName=\"How to Receive Negative Feedback\" value=\"\/\/plugin.3playmedia.com\/show?mf=12272665&amp;p3sdk_version=1.10.1&amp;p=20361&amp;pt=375&amp;video_id=wz_Gc9_ZSEU&amp;video_target=tpm-plugin-73hogfay-wz_Gc9_ZSEU\"][videooption displayName=\"How do you handle CRITICISM?\" value=\"\/\/plugin.3playmedia.com\/show?mf=12272666&amp;p3sdk_version=1.10.1&amp;p=20361&amp;pt=375&amp;video_id=q-xeFtXih7s&amp;video_target=tpm-plugin-ej1hy0sa-q-xeFtXih7s\"] [videooption displayName=\"Tips for Receiving Feedback\" value=\"\/\/plugin.3playmedia.com\/show?mf=11907960&amp;p3sdk_version=1.10.1&amp;p=20361&amp;pt=375&amp;video_id=e9Bxj8WHQbM&amp;video_target=tpm-plugin-xd6pfggq-e9Bxj8WHQbM\"]<\/p>\r\n<p>[\/videopicker]<\/p>\r\n<p>You can view the\u00a0<a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/Transcripts\/HowtoReceiveNegativeFeedback_transcript.txt\" target=\"_blank\" rel=\"noopener\">transcript for \"How to Receive Negative Feedback\" here (opens in new window).<\/a><\/p>\r\n<p>You can view the\u00a0<a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/Transcripts\/HowdoyouhandleCRITICISMSimonSinek_transcript.txt\" target=\"_blank\" rel=\"noopener\">transcript for \"How do you handle CRITICISM? | Simon Sinek\" here (opens in new window).<\/a><\/p>\r\n<p>You can view the\u00a0<a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/Transcripts\/TipsforReceivingFeedbackXeniumHRTransformYourWorkplaceSeries_transcript.txt\" target=\"_blank\" rel=\"noopener\">transcript for \"Tips for Receiving Feedback | Xenium HR | Transform Your Workplace Series\" here (opens in new window).<\/a><\/p>\r\n<\/section>\r\n<section class=\"textbox connectIt\">\r\n<h3>Which of the strategies above will be most helpful for you the next time you give or receive feedback?<\/h3>\r\n<p>[reveal-answer q=\"976435\"]Click to Show Sample Answer[\/reveal-answer]<br \/>\r\n[hidden-answer a=\"976435\"]Answers will vary.<\/p>\r\n<p>No matter which strategy you try, remember that feedback provides individuals with insights into their strengths and areas for improvement, enabling them to refine their skills, enhance their performance, and achieve their career goals more effectively. Even if you are on the receiving end of feedback that is inexpertly given, think about how you can use it to improve your future performance.[\/hidden-answer]<\/p>\r\n<\/section>\r\n<p>&nbsp;<\/p>","rendered":"<section class=\"textbox learningGoals\">\n<ul>\n<li>Recognize the difference between various types of feedback used in business<\/li>\n<li>Understand how to write feedback messages for people outside your organization<\/li>\n<li>Understand how to write feedback messages for people inside your organization<\/li>\n<\/ul>\n<\/section>\n<h2>Giving Feedback<\/h2>\n<section class=\"textbox watchIt\">\n<div id=\"tnh-video-picker\" class=\"videoPicker\">\n<h3>Tips for Giving Effective Feedback<\/h3>\n<form><label>Select Video:<\/label><select name=\"video\"><option value=\"https:\/\/www.youtube.com\/embed\/MGfS3EFICmk\">4-step Method for Giving Feedback<\/option><option value=\"https:\/\/www.youtube.com\/embed\/wtl5UrrgU8c\">The secret to giving great feedback<\/option><option value=\"\/\/plugin.3playmedia.com\/show?mf=12272664&amp;p3sdk_version=1.10.1&amp;p=20361&amp;pt=375&amp;video_id=jhtwqK3iOV8&amp;video_target=tpm-plugin-vfy9yffd-jhtwqK3iOV8&#8243;\">How to Give Feedback<\/option><\/select><\/form>\n<div class=\"videoContainer\"><iframe src=\"https:\/\/www.youtube.com\/embed\/MGfS3EFICmk\" allowfullscreen><\/iframe><\/div>\n<\/p>\n<p>You can view the\u00a0<a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/Transcripts\/Afour-stepmethodforgivingfoolprooffeedback_MichelleTillisLederman_transcript.txt\" target=\"_blank\" rel=\"noopener\">transcript for &#8220;A four-step method for giving foolproof feedback | Michelle Tillis Lederman&#8221; here (opens in new window).<\/a><\/p>\n<p>You can view the\u00a0<a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/Transcripts\/Thesecrettogivinggreatfeedback_TheWayWeWork+aTEDseries_transcript.txt\" target=\"_blank\" rel=\"noopener\">transcript for &#8220;The secret to giving great feedback | The Way We Work, a TED series&#8221; here (opens in new window).<\/a><\/p>\n<p>You can view the\u00a0<a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/Transcripts\/HowtoGiveFeedback%E2%80%94EspeciallyWhenYou%E2%80%99reDreadingitChristinevs.Work_transcript.txt\" target=\"_blank\" rel=\"noopener\">transcript for &#8220;How to Give Feedback\u2014Especially When You\u2019re Dreading it | Christine vs. Work&#8221; here (opens in new window).<\/a><\/p>\n<\/section>\n<h2>Accepting Feedback<\/h2>\n<section class=\"textbox watchIt\">\n<div id=\"tnh-video-picker\" class=\"videoPicker\">\n<h3>Receiving Feedback<\/h3>\n<form><label>Select Video:<\/label><select name=\"video\"><option value=\"\/\/plugin.3playmedia.com\/show?mf=12272665&amp;p3sdk_version=1.10.1&amp;p=20361&amp;pt=375&amp;video_id=wz_Gc9_ZSEU&amp;video_target=tpm-plugin-73hogfay-wz_Gc9_ZSEU\">How to Receive Negative Feedback<\/option><option value=\"\/\/plugin.3playmedia.com\/show?mf=12272666&amp;p3sdk_version=1.10.1&amp;p=20361&amp;pt=375&amp;video_id=q-xeFtXih7s&amp;video_target=tpm-plugin-ej1hy0sa-q-xeFtXih7s\">How do you handle CRITICISM?<\/option><option value=\"\/\/plugin.3playmedia.com\/show?mf=11907960&amp;p3sdk_version=1.10.1&amp;p=20361&amp;pt=375&amp;video_id=e9Bxj8WHQbM&amp;video_target=tpm-plugin-xd6pfggq-e9Bxj8WHQbM\">Tips for Receiving Feedback<\/option><\/select><\/form>\n<div class=\"videoContainer threePlay\"><iframe src=\"\/\/plugin.3playmedia.com\/show?mf=12272665&amp;p3sdk_version=1.10.1&amp;p=20361&amp;pt=375&amp;video_id=wz_Gc9_ZSEU&amp;video_target=tpm-plugin-73hogfay-wz_Gc9_ZSEU\" allowfullscreen><\/iframe><\/div>\n<\/p>\n<p>You can view the\u00a0<a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/Transcripts\/HowtoReceiveNegativeFeedback_transcript.txt\" target=\"_blank\" rel=\"noopener\">transcript for &#8220;How to Receive Negative Feedback&#8221; here (opens in new window).<\/a><\/p>\n<p>You can view the\u00a0<a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/Transcripts\/HowdoyouhandleCRITICISMSimonSinek_transcript.txt\" target=\"_blank\" rel=\"noopener\">transcript for &#8220;How do you handle CRITICISM? | Simon Sinek&#8221; here (opens in new window).<\/a><\/p>\n<p>You can view the\u00a0<a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/Transcripts\/TipsforReceivingFeedbackXeniumHRTransformYourWorkplaceSeries_transcript.txt\" target=\"_blank\" rel=\"noopener\">transcript for &#8220;Tips for Receiving Feedback | Xenium HR | Transform Your Workplace Series&#8221; here (opens in new window).<\/a><\/p>\n<\/section>\n<section class=\"textbox connectIt\">\n<h3>Which of the strategies above will be most helpful for you the next time you give or receive feedback?<\/h3>\n<p><div class=\"qa-wrapper\" style=\"display: block\"><button class=\"show-answer show-answer-button collapsed\" data-target=\"q976435\">Click to Show Sample Answer<\/button><\/p>\n<div id=\"q976435\" class=\"hidden-answer\" style=\"display: none\">Answers will vary.<\/p>\n<p>No matter which strategy you try, remember that feedback provides individuals with insights into their strengths and areas for improvement, enabling them to refine their skills, enhance their performance, and achieve their career goals more effectively. Even if you are on the receiving end of feedback that is inexpertly given, think about how you can use it to improve your future performance.<\/p><\/div>\n<\/div>\n<\/section>\n<p>&nbsp;<\/p>\n","protected":false},"author":23,"menu_order":18,"template":"","meta":{"_candela_citation":"[{\"type\":\"copyrighted_video\",\"description\":\"A four-step method for giving foolproof feedback | Michelle Tillis Lederman\",\"author\":\"Big Think\",\"organization\":\"\",\"url\":\"https:\/\/youtu.be\/MGfS3EFICmk\",\"project\":\"\",\"license\":\"other\",\"license_terms\":\"Standard YouTube License\"},{\"type\":\"copyrighted_video\",\"description\":\"The secret to giving great feedback | The Way We Work, a TED series\",\"author\":\"LeeAnn Renniger\",\"organization\":\"TED\",\"url\":\"https:\/\/youtu.be\/wtl5UrrgU8c\",\"project\":\"\",\"license\":\"other\",\"license_terms\":\"Standard YouTube License\"},{\"type\":\"copyrighted_video\",\"description\":\"How to Give Feedbacku2014Especially When Youu2019re Dreading it | Christine vs. Work\",\"author\":\"Harvard Business Review\",\"organization\":\"\",\"url\":\"https:\/\/youtu.be\/jhtwqK3iOV8\",\"project\":\"\",\"license\":\"other\",\"license_terms\":\"Standard YouTube License\"},{\"type\":\"copyrighted_video\",\"description\":\"How to Receive Negative Feedback\",\"author\":\"Deborah Grayson Riegel\",\"organization\":\"\",\"url\":\"https:\/\/youtu.be\/wz_Gc9_ZSEU\",\"project\":\"\",\"license\":\"other\",\"license_terms\":\"Standard YouTube License\"},{\"type\":\"copyrighted_video\",\"description\":\"How do you handle CRITICISM? 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