{"id":1337,"date":"2024-02-01T17:05:11","date_gmt":"2024-02-01T17:05:11","guid":{"rendered":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/?post_type=chapter&#038;p=1337"},"modified":"2024-07-26T15:04:27","modified_gmt":"2024-07-26T15:04:27","slug":"apply-it-audio-conferencing-tools","status":"publish","type":"chapter","link":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/chapter\/apply-it-audio-conferencing-tools\/","title":{"raw":"Apply It: Audio Communication","rendered":"Apply It: Audio Communication"},"content":{"raw":"<section class=\"textbox learningGoals\">\r\n<ul>\r\n\t<li>Recognize the advantages and disadvantages of using only audio to communicate in business<\/li>\r\n\t<li>Understand the five stages of a telephone conversation<\/li>\r\n\t<li>Understand how to improve audio communications<\/li>\r\n<\/ul>\r\n<\/section>\r\n<h2>Phone Anxiety<\/h2>\r\n<section class=\"textbox watchIt\">\r\n<p><iframe src=\"\/\/plugin.3playmedia.com\/show?mf=12277053&amp;p3sdk_version=1.10.1&amp;p=20361&amp;pt=375&amp;video_id=QcKbxaGpwf4&amp;video_target=tpm-plugin-jwmthkcf-QcKbxaGpwf4\" width=\"800px\" height=\"450px\" frameborder=\"0\" marginwidth=\"0px\" marginheight=\"0px\"><\/iframe><\/p>\r\n<p>You can view the\u00a0<a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/Transcripts\/FiveTipsforOvercomingPhoneAnxiety_transcript.txt\" target=\"_blank\" rel=\"noopener\">transcript for \"Five Tips for Overcoming Phone Anxiety\" here (opens in new window).<\/a><\/p>\r\n<\/section>\r\n<p>[content_embed content_url=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/Twine+Files\/M12Practice.html\"][\/content_embed]<\/p>","rendered":"<section class=\"textbox learningGoals\">\n<ul>\n<li>Recognize the advantages and disadvantages of using only audio to communicate in business<\/li>\n<li>Understand the five stages of a telephone conversation<\/li>\n<li>Understand how to improve audio communications<\/li>\n<\/ul>\n<\/section>\n<h2>Phone Anxiety<\/h2>\n<section class=\"textbox watchIt\">\n<p><iframe loading=\"lazy\" src=\"\/\/plugin.3playmedia.com\/show?mf=12277053&amp;p3sdk_version=1.10.1&amp;p=20361&amp;pt=375&amp;video_id=QcKbxaGpwf4&amp;video_target=tpm-plugin-jwmthkcf-QcKbxaGpwf4\" width=\"800px\" height=\"450px\" frameborder=\"0\" marginwidth=\"0px\" marginheight=\"0px\"><\/iframe><\/p>\n<p>You can view the\u00a0<a href=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/Transcripts\/FiveTipsforOvercomingPhoneAnxiety_transcript.txt\" target=\"_blank\" rel=\"noopener\">transcript for &#8220;Five Tips for Overcoming Phone Anxiety&#8221; 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