{"id":1100,"date":"2024-01-27T01:08:42","date_gmt":"2024-01-27T01:08:42","guid":{"rendered":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/?post_type=chapter&#038;p=1100"},"modified":"2024-06-12T14:28:24","modified_gmt":"2024-06-12T14:28:24","slug":"apply-it-the-writing-process","status":"publish","type":"chapter","link":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/chapter\/apply-it-the-writing-process\/","title":{"raw":"Apply It: The Writing Process","rendered":"Apply It: The Writing Process"},"content":{"raw":"<section class=\"textbox learningGoals\">\r\n<ul>\r\n\t<li>Recognize the role of thorough planning in effective writing<\/li>\r\n\t<li>Understand how to write a business message by using an outline<\/li>\r\n\t<li>Understand how to revise a business message to improve its tone, clarity, and accuracy<\/li>\r\n<\/ul>\r\n<\/section>\r\n<h2>Writing an Effective Message<\/h2>\r\n<p>[content_embed content_url=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/Twine+Files\/M2ApplyIt3.html\"][\/content_embed]<\/p>\r\n<section class=\"textbox linkToLearning\">\r\n<p>Read about how CEO Ben Congleton of [pb_glossary id=\"3610\"]Olark Live Chat[\/pb_glossary] <a href=\"https:\/\/www.inc.com\/betsy-mikel\/want-to-be-an-amazing-leader-this-ceos-viral-email.html\">reacted in an inclusive way to validate an employee<\/a> for taking time off to address their mental health and de-stigmatize talking about mental health in the workplace.<\/p>\r\n<p>While it\u2019s encouraging to see leadership supportive of mental health, employees should still be mindful of a few considerations when sharing information about their mental health at work:<\/p>\r\n<ol>\r\n\t<li>\r\n<p><strong>Company Culture<\/strong>: Not all companies have the same supportive culture as Olark. Research your company's policies and culture regarding mental health before sharing.<\/p>\r\n<\/li>\r\n\t<li>\r\n<p><strong>Confidentiality<\/strong>: Be aware of who has access to the information you share. Even in supportive environments, consider whether the information will remain confidential.<\/p>\r\n<\/li>\r\n\t<li>\r\n<p><strong>Professional Boundaries<\/strong>: Maintain a balance between transparency and professionalism. Share enough to explain your needs but avoid oversharing personal details with people who are not trusted friends.<\/p>\r\n<\/li>\r\n\t<li>\r\n<p><strong>Potential Bias<\/strong>: Unfortunately, some colleagues or managers may have conscious or unconscious biases. Be prepared for varied reactions and consider the potential impact on your career advancement.<\/p>\r\n<\/li>\r\n<\/ol>\r\n<\/section>","rendered":"<section class=\"textbox learningGoals\">\n<ul>\n<li>Recognize the role of thorough planning in effective writing<\/li>\n<li>Understand how to write a business message by using an outline<\/li>\n<li>Understand how to revise a business message to improve its tone, clarity, and accuracy<\/li>\n<\/ul>\n<\/section>\n<h2>Writing an Effective Message<\/h2>\n<p><iframe loading=\"lazy\" id=\"content_embed\" class=\"resizable\" src=\"https:\/\/course-building.s3.us-west-2.amazonaws.com\/BCommMgrs\/Twine+Files\/M2ApplyIt3.html\" width=\"100%\" height=\"500\" ><\/iframe><\/p>\n<section class=\"textbox linkToLearning\">\n<p>Read about how CEO Ben Congleton of <a class=\"glossary-term\" aria-haspopup=\"dialog\" aria-describedby=\"definition\" href=\"#term_1100_3610\">Olark Live Chat<\/a> <a href=\"https:\/\/www.inc.com\/betsy-mikel\/want-to-be-an-amazing-leader-this-ceos-viral-email.html\">reacted in an inclusive way to validate an employee<\/a> for taking time off to address their mental health and de-stigmatize talking about mental health in the workplace.<\/p>\n<p>While it\u2019s encouraging to see leadership supportive of mental health, employees should still be mindful of a few considerations when sharing information about their mental health at work:<\/p>\n<ol>\n<li>\n<p><strong>Company Culture<\/strong>: Not all companies have the same supportive culture as Olark. Research your company&#8217;s policies and culture regarding mental health before sharing.<\/p>\n<\/li>\n<li>\n<p><strong>Confidentiality<\/strong>: Be aware of who has access to the information you share. Even in supportive environments, consider whether the information will remain confidential.<\/p>\n<\/li>\n<li>\n<p><strong>Professional Boundaries<\/strong>: Maintain a balance between transparency and professionalism. Share enough to explain your needs but avoid oversharing personal details with people who are not trusted friends.<\/p>\n<\/li>\n<li>\n<p><strong>Potential Bias<\/strong>: Unfortunately, some colleagues or managers may have conscious or unconscious biases. Be prepared for varied reactions and consider the potential impact on your career advancement.<\/p>\n<\/li>\n<\/ol>\n<\/section>\n<div class=\"glossary\"><span class=\"screen-reader-text\" id=\"definition\">definition<\/span><template id=\"term_1100_3610\"><div class=\"glossary__definition\" role=\"dialog\" data-id=\"term_1100_3610\"><div tabindex=\"-1\"><p>Olark is a company that provides live chat and chatbot software for sales, marketing, and customer support.<\/p>\n<\/div><button><span aria-hidden=\"true\">&times;<\/span><span class=\"screen-reader-text\">Close definition<\/span><\/button><\/div><\/template><\/div>","protected":false},"author":23,"menu_order":20,"template":"","meta":{"_candela_citation":"[]","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"part":105,"module-header":"apply_it","content_attributions":[],"internal_book_links":[],"video_content":null,"cc_video_embed_content":{"cc_scripts":"","media_targets":[]},"try_it_collection":null,"_links":{"self":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/1100"}],"collection":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/wp\/v2\/users\/23"}],"version-history":[{"count":4,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/1100\/revisions"}],"predecessor-version":[{"id":3612,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/1100\/revisions\/3612"}],"part":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/parts\/105"}],"metadata":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapters\/1100\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/wp\/v2\/media?parent=1100"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/pressbooks\/v2\/chapter-type?post=1100"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/wp\/v2\/contributor?post=1100"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/content.one.lumenlearning.com\/businesscommunication\/wp-json\/wp\/v2\/license?post=1100"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}